Senior Team Leader 12th Pass Jobs in Kolkata

Location
Role
Functional Area
Qualification
Experience
Employer Type

Senior Customer Service Executive

Yes Tech Solutions Inc.

2 - 8 yrs
4.5 Lac/Yr
Gariahat Kolkata

Customer Service Executive Customer Care Executive Team Leader Customer Service Inbound Customer Service Marketing Executive Customer Service Customer Service Customer Service Manager Customer Service Representative Customer Service Supervisor Walk in

Customer Service Executive (Voice/Blended/USA) ( Only Male Candidates)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 3.00 pm to 12.00 am Mon-Fri 11.00 am to 3.30 pm SatOR 2.00 pm to 12.00 am Mon-Fri

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Senior Team Leader 12th Pass Jobs in Kolkata

Senior Customer Service Executive

Apply to 1 Senior Team Leader 12th Pass Jobs in Kolkata