Room Service Job Vacancies in Jorhat

We are looking for a dedicated Hotel Executive to join our team in Jorhat, Assam. This entry-level position is ideal for candidates with a passion for hospitality and customer service.In this role, you will be responsible for greeting guests and assisting them with check-in and check-out procedures. You will handle customer inquiries and provide information about hotel services, ensuring a positive experience for all visitors. Additionally, you will manage room reservations and maintain accurate records to ensure a smooth operation.Key responsibilities include:- **Guest Services:** Welcome guests warmly and assist them with their needs, including providing information about local attractions and hotel amenities.- **Reservation Management:** Take and confirm bookings, update room availability, and handle cancellations efficiently.- **Communication:** Liaise between guests and staff to address any issues and ensure guest satisfaction throughout their stay.- **Housekeeping Coordination:** Communicate with housekeeping staff to ensure rooms are clean and ready for new guests.Candidates should possess strong communication skills and a friendly demeanor. Attention to detail is essential, as is the ability to work well under pressure. Being proactive and solution-oriented will help you succeed in this fast-paced environment. A basic understanding of hotel operations and a willingness to learn will be beneficial. If you are eager to start your career in hospitality, we encourage you to apply!

Job Summary:The Housekeeping Staff is responsible for maintaining cleanliness, order, and hygiene across assigned areas such as guest rooms, hallways, restrooms, offices, and public spaces. The role ensures a safe, sanitary, and welcoming environment for guests, employees, and visitors.Key Responsibilities:Cleaning and MaintenanceSweep, mop, dust, vacuum, and polish floors and surfaces.Clean restrooms, replenish toiletries, and ensure sanitation standards are met.Change bed linens, make beds, and replace towels and amenities.Clean windows, mirrors, and glass surfaces.Dispose of trash and waste properly.Room and Area PreparationPrepare guest rooms or workspaces according to company standards.Arrange furniture, curtains, and other items neatly.Report any maintenance or repair needs to supervisors.Laundry and Linen CareCollect, wash, dry, iron, and fold linens and uniforms.Maintain proper inventory of clean and soiled linen.Inventory and SuppliesMonitor cleaning supplies and request replenishment when necessary.Store cleaning equipment safely and report damaged items.Guest InteractionRespond promptly and politely to guest or occupant requests.Maintain confidentiality and respect privacy at all times.Health and SafetyFollow safety protocols when using cleaning chemicals and equipment.Adhere to infection control and hygiene standards.Report any hazards or accidents immediately.Required Skills and Competencies:Knowledge of cleaning techniques, materials, and safety procedures.Strong attention to detail and organization.Good communication and interpersonal skills.Physical stamina and ability to perform manual tasks.Reliability, honesty, and time management skills.Ability to work independently or as part of a team.Qualifications:Minimum education: 10th pass or equivalent.Prior experience in housekeeping (hotel, hospital, or office) preferred.Basic understanding of hygiene and sanitation standards.Working Conditions:Rotational shifts, weekends, and holidays as required.Work involves standing, bending, and lifting for extended periods.Uniform and safety gear provided by the organization.