Quality Analyst Job Vacancies in Maharashtra

As a Quality Analyst, you will ensure that our products meet the highest standards of quality before they reach our customers. Your role is vital in maintaining the companys reputation and improving customer satisfaction.**Key Responsibilities:**- **Conduct Quality Inspections:** Regularly assess products during and after production to identify any defects and ensure they comply with standards.- **Analyze Quality Data:** Review data from inspections to identify trends, recurring issues, and areas for improvement in the production process.- **Report Findings:** Document and communicate quality issues to the production team and management, providing clear summaries and actionable insights.- **Develop Quality Standards:** Assist in creating and updating quality control procedures to maintain and enhance product quality.- **Train Staff:** Support and conduct training sessions for team members on quality standards and practices to ensure consistent understanding and compliance.- **Collaborate with Teams:** Work closely with production and testing teams to troubleshoot quality-related issues and implement solutions.**Required Skills and Expectations:**Candidates should have a minimum of 2 to 4 years of experience in quality analysis, ideally in a manufacturing setting. A basic education of 12th pass is required. Attention to detail is essential, as is the ability to analyze and interpret data. Strong communication skills are necessary to effectively report findings and collaborate with various teams. Candidates should be proactive, with problem-solving abilities to address issues as they arise. Reliability and commitment to quality are key traits were looking for in applicants.

*Accountable for preparation of Quality Assurance plan and monitoring & Inspection at inward of products to assure compliance to all products specifications.*Working principle on 7QC tools & problems solving technique basis*Dock audit, Poison cake test, Daily rejection monitoring, deviation tracker for Supplier Issue.*Material Testing plan for Third party for material confirmation*Parts inspection of new development projects and Alternate Supplier.*Monitoring 4M Change such as per Supplier change & Ensuring Parts coming from Approved Supplier*Verifying PDI and MTC Report as per Standards.*Clearing GRN as Per defined timeline from SAP.*Escalation and decision for Supplier Hold material and clearing from system and send back to supplier.*Supplier Issue Communication for non-confirming material.*Training to new joining about incoming inspection*Aware about Inspection procedure and Sampling plan and AQL for Lot Acceptance.*Layout Inspection as per Plan for child parts.

Hiring Quality Analyst(Insurance Outbound Sales) Navi Mumbai Ghansoli Salary: Up to 3.80 LPAWe are looking for an experienced Quality Analyst with a background in Life Insurance outbound sales. The role involves call audits, quality monitoring, feedback, and process improvement to ensure high performance and compliance standards. Experience Required: 1+ year

Monitor and evaluate inbound and outbound voice calls to ensure quality and process compliance.Conduct regular call audits based on defined quality scorecards and SOPs.Provide detailed feedback and coaching to agents to improve call handling and customer experience.Identify quality gaps, root causes, and recommend corrective actions.Prepare and maintain daily, weekly, and monthly QA reports.Track agent performance trends and share insights with Team Leaders and Management.Participate in calibration sessions with operations and training teams.

Job Title: Quality Analyst BPO (Sales Experience)Company: Call 2 ConnectLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraJob Type: Full-time Work from Office (Onsite)Job Summary:Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent performance, ensuring adherence to quality standards, and contributing to continuous improvement in service delivery.Key Responsibilities:Monitor and evaluate inbound/outbound sales calls and processes.Ensure compliance with quality and sales guidelines.Identify training needs and recommend process improvements.Provide constructive feedback and coaching to sales agents.Prepare daily/weekly/monthly quality reports and audits.Collaborate with team leaders and trainers to enhance agent performance.Ensure customer satisfaction benchmarks are consistently met.Candidate Requirements:Experience: Minimum 1 year as a Quality Analyst in a BPO, preferably in salesAge Limit: 25 to 35 yearsEducation: Graduate (any stream)Language: Fluent in English & Basic HindiGender: Male & Female Both eligibleShift Timing: Day Shift (09:30 AM 06:30 PM)Work Days: Monday to Saturday (Sunday Off)Interview Details:Mode: Face-to-FaceTime: 11:00 AM to 4:00 PMLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraSalary & Benefits:Salary: Up to 35,000/month (Negotiable based on experience)Incentives: Performance-based incentivesAnnual Increment & Appraisal PolicyHealth InsuranceProvident Fund (PF), ESI & PTWhy Join Us?Be part of a reputed BPO in the insurance & sales domainOpportunity to work in a quality-focused, performance-driven environmentFixed day shift and weekly Sunday offSupportive leadership and career development opportunitiesHow to Apply:Walk in for an interview during the mentioned time or contact the HR team for more details. Dont forget to bring your updated resume and valid ID.

Co Commerce Company is Hiring! Were growing fast and looking for passionate individuals to join our growing team! Vacancies Available:1 Hiring Department File Submission, Documentation & Candidate Shortlisting 2 Business Development Work Online working through the companys official website & application to grow Company business 3 Team Leader Staff Management, Guidance & Regular Performance Updates Required Skills: Strong Management Skills Excellent Communication Ability Good Leadership Quality What We Offer: Work Timings: 9 AM 5 PM Starting Income: 20,000 22,000 (Based on position) Sunday OFF Location: Katraj, Pune, Maharashtra For more details, contact:HR Tejal +919767278108

Salary: 25,000 28,000 (Take Home)Qualification: HSC / GraduateExperience: 6 months to 2 years as a QA in Insurance Sales ProcessJoining: Immediate Joiners Preferred

Job Title: Quality Analyst BPO (Sales Experience)Company: Call 2 ConnectLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraJob Type: Full-time Work from Office (Onsite)Job Summary:Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent performance, ensuring adherence to quality standards, and contributing to continuous improvement in service delivery.Key Responsibilities:Monitor and evaluate inbound/outbound sales calls and processes.Ensure compliance with quality and sales guidelines.Identify training needs and recommend process improvements.Provide constructive feedback and coaching to sales agents.Prepare daily/weekly/monthly quality reports and audits.Collaborate with team leaders and trainers to enhance agent performance.Ensure customer satisfaction benchmarks are consistently met.Candidate Requirements:Experience: Minimum 1 year as a Quality Analyst in a BPO, preferably in salesAge Limit: 25 to 35 yearsEducation: Graduate (any stream)Language: Fluent in English & Basic HindiGender: Male & Female Both eligibleShift Timing: Day Shift (09:30 AM 06:30 PM)Work Days: Monday to Saturday (Sunday Off)Interview Details:Mode: Face-to-FaceTime: 11:00 AM to 4:00 PMLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraSalary & Benefits:Salary: Up to 35,000/month (Negotiable based on experience)Incentives: Performance-based incentivesAnnual Increment & Appraisal PolicyHealth InsuranceProvident Fund (PF), ESI & PTWhy Join Us?Be part of a reputed BPO in the insurance & sales domainOpportunity to work in a quality-focused, performance-driven environmentFixed day shift and weekly Sunday offSupportive leadership and career development opportunitiesHow to Apply:Walk in for an interview during the mentioned time or contact the HR team for more details. Dont forget to bring your updated resume and valid ID.

Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent performance, ensuring adherence to quality standards, and contributing to continuous improvement in service delivery.

Job Title: Quality Analyst BPO (Sales Experience)Company: Call 2 ConnectLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraJob Type: Full-time Work from Office (Onsite)Job Summary:Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent performance, ensuring adherence to quality standards, and contributing to continuous improvement in service delivery.Key Responsibilities:Monitor and evaluate inbound/outbound sales calls and processes.Ensure compliance with quality and sales guidelines.Identify training needs and recommend process improvements.Provide constructive feedback and coaching to sales agents.Prepare daily/weekly/monthly quality reports and audits.Collaborate with team leaders and trainers to enhance agent performance.Ensure customer satisfaction benchmarks are consistently met.Candidate Requirements:Experience: Minimum 1 year as a Quality Analyst in a BPO, preferably in salesAge Limit: 25 to 35 yearsEducation: Graduate (any stream)Language: Fluent in English & Basic HindiGender: Male & Female Both eligibleShift Timing: Day Shift (09:30 AM 06:30 PM)Work Days: Monday to Saturday (Sunday Off)Interview Details:Mode: Face-to-FaceTime: 11:00 AM to 4:00 PMLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraSalary & Benefits:Salary: Up to 35,000/month (Negotiable based on experience)Incentives: Performance-based incentivesAnnual Increment & Appraisal PolicyHealth InsuranceProvident Fund (PF), ESI & PTWhy Join Us?Be part of a reputed BPO in the insurance & sales domainOpportunity to work in a quality-focused, performance-driven environmentFixed day shift and weekly Sunday offSupportive leadership and career development opportunitiesHow to Apply:Walk in for an interview during the mentioned time or contact the HR team for more details. Dont forget to bring your updated resume and valid ID.

Develop and execute test cases, scripts, plans, and procedures for web and mobile applications. Perform functional, regression, integration, and performance testing. Identify, document, and track bugs and issues using issue tracking tools (e.g., Jira, Bugzilla). Work closely with development and product teams to understand project requirements and provide feedback on potential quality risks. Participate in test case reviews, status meetings, and retrospectives. Automate test cases where appropriate to improve efficiency and repeatability. Ensure test coverage is aligned with project goals and requirements. Analyze test results and provide detailed reports to stakeholders. Continuously improve QA processes and practices within the team. Key Requirements Bachelors degree in Computer Science, Engineering, or a related field. 23 years of experience as a Quality Analyst or Tester in an IT/software development environment. Strong understanding of QA methodologies, tools, and processes.

We are seeking an experienced Business Analyst to join our IT team. The successful candidate will be responsible for analysing business needs anddeveloping solutions to meet those needs. The ideal candidate will have strong analytical skills, excellent communication abilities, and a passion for understanding business requirements.

Quality assessment and control: Evaluate call agents performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.Customer feedback: Incorporate customer feedback into quality assessment processes requirementsProven experience (minimum 6 months) in quality analysis and call auditing, preferably in a customer service environment.Excellent communication skills, both written and verbal.Knowledge of relevant industry regulations and compliance standards.Proficiency with Microsoft Office suite (Word, Excel, PowerPoint)

Design, maintain and execute manual and automated test cases for web applicationsCreate detailed and well-structured test scenarios and test casesPrioritize and execute testing activities within each iterationsWork closely with others in the team and update the status regularly in an informative mannerParticipate in scrum ceremonies and maintain artifacts. Work collaboratively across multiple teams.Create automated test scripts in CI/CD environment for UI, API and integration endpoints, working with AWS services and Device APIsCreate automated Performance test scripts and provide analysis and reportsContinually optimize automation processesEnhance and maintain automation test suiteCommunicate all concerns and status with the manager on timely manner

Job Title : Quality AnalystPosition Type : Full TimeSalary Range : Upto 30kexperience : 0 - 5 yearsCompany Overview : We are a dynamic and rapidly growing company specializing in the sale of products with our D2C Brand through various online marketplaces, including Amazon. Our commitment to delivering high-quality products and exceptional customer service has fuelled our success, and we are looking for a dedicated individual to join our team as an Quality analyst.Job Summary :The role requires the QA to ensure that processes adhere to predefined standards, meet customer expectations, and continuously improve.Responsibilities:1. Quality Monitoring and Evaluation: - Regularly monitor the operations, products, or services in the field Evaluate performance against established quality standards, company policies, and industry regulations. Conduct audits and inspections to ensure compliance with quality procedures.2. Process Improvement:- Identify process defects, or non-conformities. Suggest improvements to enhance quality, reduce errors, and optimize productivity. Work with supervisors and team leaders to implement corrective actions.3. Training and Support:- Provide feedback to floor staff about quality issues and train them on best practices to improve performance.4. Reporting and Documentation:- Maintain accurate records of quality assessments, audits, and corrective actions. Prepare reports for management detailing findings,and improvement plans.5. Customer Feedback:- Analyze customer feedback, complaints, or issues and integrate these insights into quality improvement initiatives. Work with customer service teams to resolve quality-related concerns quickly.Skills Required:- Attention to Detail:-Ability to spot inconsistencies, defects, or areas for improvement in products or services. Analytical Skills:-Strong problem-solving ability to identify root causes and recommend solutions.

To ensure analytical data generated is adequate and accurate for purpose.To perform analysis of stability study,working standard samples.To perform the analytical method validation.To work as per GMP/GLP in the laboratory

A Quality Analyst (QA) is a crucial position within any organization focused on maintaining and improving the quality of products, services, and processes. This role involves diverse duties and responsibilities to ensure that all aspects of production meet or exceed established quality standards. The primary goal of a QA is to identify areas that need to be improved and work towards enhancing the overall quality, ensuring customer satisfaction and compliance with regulatory standards.Essential Responsibilities1. Conduct detailed statistical analysis to identify trends, issues, and areas for improvement in product and process quality.2. Perform regular quality assurance audits to ensure adherence to established standards and regulatory compliance.3. Develop and maintain quality standards and procedures in collaboration with cross-functional teams.4. Analyze test results and produce comprehensive reports detailing findings and recommending actionable improvements.5. Foster a culture of continuous improvement, identifying inefficiencies and suggesting enhancements to products and processes.Necessary Skills1. Analytical Skills2. Attention to Detail3. Communication Skills4. Problem-Solving Abilities5. Technical Proficiency

Job Title: Quality Analyst BPO (Sales Experience)Company: Call 2 ConnectLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraJob Type: Full-time Work from Office (Onsite)Job Summary:Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent performance, ensuring adherence to quality standards, and contributing to continuous improvement in service delivery.Key Responsibilities:Monitor and evaluate inbound/outbound sales calls and processes.Ensure compliance with quality and sales guidelines.Identify training needs and recommend process improvements.Provide constructive feedback and coaching to sales agents.Prepare daily/weekly/monthly quality reports and audits.Collaborate with team leaders and trainers to enhance agent performance.Ensure customer satisfaction benchmarks are consistently met.Candidate Requirements:Experience: Minimum 1 year as a Quality Analyst in a BPO, preferably in salesAge Limit: 25 to 35 yearsEducation: Graduate (any stream)Language: Fluent in English & Basic HindiGender: Male & Female Both eligibleShift Timing: Day Shift (09:30 AM 06:30 PM)Work Days: Monday to Saturday (Sunday Off)Interview Details:Mode: Face-to-FaceTime: 11:00 AM to 4:00 PMLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraSalary & Benefits:Salary: Up to 35,000/month (Negotiable based on experience)Incentives: Performance-based incentivesAnnual Increment & Appraisal PolicyHealth InsuranceProvident Fund (PF), ESI & PTWhy Join Us?Be part of a reputed BPO in the insurance & sales domainOpportunity to work in a quality-focused, performance-driven environmentFixed day shift and weekly Sunday offSupportive leadership and career development opportunitiesHow to Apply:Walk in for an interview during the mentioned time or contact the HR team for more details. Dont forget to bring your updated resume and valid ID.

Job Title: Quality Analyst BPO (Sales Experience)Company: Call 2 ConnectLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraJob Type: Full-time Work from Office (Onsite)Job Summary:Call 2 Connect is hiring an experienced Quality Analyst with a strong background in sales processes within a BPO environment. The ideal candidate will be responsible for monitoring and evaluating agent performance, ensuring adherence to quality standards, and contributing to continuous improvement in service delivery.Key Responsibilities:Monitor and evaluate inbound/outbound sales calls and processes.Ensure compliance with quality and sales guidelines.Identify training needs and recommend process improvements.Provide constructive feedback and coaching to sales agents.Prepare daily/weekly/monthly quality reports and audits.Collaborate with team leaders and trainers to enhance agent performance.Ensure customer satisfaction benchmarks are consistently met.Candidate Requirements:Experience: Minimum 1 year as a Quality Analyst in a BPO, preferably in salesAge Limit: 25 to 35 yearsEducation: Graduate (any stream)Language: Fluent in English & Basic HindiGender: Male & Female Both eligibleShift Timing: Day Shift (09:30 AM 06:30 PM)Work Days: Monday to Saturday (Sunday Off)Interview Details:Mode: Face-to-FaceTime: 11:00 AM to 4:00 PMLocation: 401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai - 400064, MaharashtraSalary & Benefits:Salary: Up to 35,000/month (Negotiable based on experience)Incentives: Performance-based incentivesAnnual Increment & Appraisal PolicyHealth InsuranceProvident Fund (PF), ESI & PTWhy Join Us?Be part of a reputed BPO in the insurance & sales domainOpportunity to work in a quality-focused, performance-driven environmentFixed day shift and weekly Sunday offSupportive leadership and career development opportunitiesHow to Apply:Walk in for an interview during the mentioned time or contact the HR team for more details. Dont forget to bring your updated resume and valid ID.

QA languages: Assamese,Telugu, Tamil, MalayalamQuality assessment and control: Evaluate call agents performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.Customer feedback: Incorporate customer feedback into quality assessment processes requirementsProven experience (minimum 6 months) in quality analysis and call auditing, preferably in a customer service environment.Excellent communication skills, both written and verbal.Knowledge of relevant industry regulations and compliance standards.Proficiency with Microsoft Office suite (Word, Excel, PowerPoint)Eligibility Criteria: -18-35 years of age12th pass or aboveProficient/familiar in computer operationWork Location :- Koperkhairane, Navi Mumbai, 400706. (On site)

Job Title : Quality AnalystPosition Type : Full TimeSalary Range : Upto 30kexperience : 0 - 5 yearsCompany Overview : We are a dynamic and rapidly growing company specializing in the sale of products with our D2C Brand through various online marketplaces, including Amazon. Our commitment to delivering high-quality products and exceptional customer service has fuelled our success, and we are looking for a dedicated individual to join our team as an Quality analyst.Job Summary :The role requires the QA to ensure that processes adhere to predefined standards, meet customer expectations, and continuously improve.Responsibilities:1. Quality Monitoring and Evaluation: - Regularly monitor the operations, products, or services in the field Sewing Machine Testing (Product Testing). Evaluate performance against established quality standards, company policies, and industry regulations. Conduct audits and inspections to ensure compliance with quality procedures.2. Process Improvement:- Identify process defects, or non-conformities. Suggest improvements to enhance quality, reduce errors, and optimize productivity. Work with supervisors and team leaders to implement corrective actions.3. Training and Support:- Provide feedback to floor staff about quality issues and train them on best practices to improve performance.4. Reporting and Documentation:- Maintain accurate records of quality assessments, audits, and corrective actions. Prepare reports for management detailing findings, and improvement plans.5. Customer Feedback:- Analyze customer feedback, complaints, or issues and integrate these insights into quality improvement initiatives. Work with customer service teams to resolve quality-related concerns quickly.Skills Required:- Attention to Detail:-Ability to spot inconsistencies, defects, or areas for improvement in products or services. Analytical Skills:-Strong problem-solving ability to identify root causes and recommend