Process Trainer Job Vacancies in Greater Noida

Need Process Manager Male/Female for Collection Process Skills Required-*Min 4 years of experience as an operation Manager in any outbound calling process.* Having Leadership Quality.* Ability to develop & access performance metrics.*Candidate should be graduate.Salary Upto*30k-35k *( Negotiable)+ Good Incentive No.of Openings- 1 Immediate Joiner Required Job location- Noida Sec-4

Job Title: Quality Analyst cum Trainer [Australian Process/Immediate Joiners Preferred]Location: GurugramDepartment: Sales ProcessReports To: Operations ManagerEmployment Type: Full-Time________________________________________Job Summary:We are seeking a detail-oriented and proactive Quality Analyst cum Trainer to join our team. The ideal candidate will be responsible for evaluating team performance, identifying quality issues, and delivering effective training sessions to improve productivity and ensure compliance with company standards. This dual role requires strong analytical skills, excellent communication, and a passion for continuous improvement.________________________________________Key Responsibilities:Quality Assurance (QA): Monitor and evaluate daily interactions of calls for adherence to quality standards. Analyze performance data and identify trends, gaps, and areas for improvement. Create and maintain QA reports, scorecards, and dashboards. Provide regular feedback and coaching to team members to enhance quality performance. Assist in developing and updating quality checklists and SOPs. Collaborate with Sales Leads and Managers to address quality concerns and drive improvements.Training: Develop and deliver onboarding and refresher training programs for new and existing employees. Conduct training needs analysis using performance data and feedback. Create training content, manuals, and e-learning modules tailored to business requirements. Maintain training records, assessments, and feedback forms. Evaluate training effectiveness and implement improvements. Coordinate cross-functional training sessions and workshops.________________________________________Qualifications & Skills: Bachelors degree in any discipline. 2+ years of experience in a Quality Analyst or Trainer role (preferably both). Excellent English communication and presentation skills as its an Australian Process. Strong analytical and problem-solving skills. Proficiency in MS Office and QA tools (e.g., CRM systems, LMS, QA software). Ability to manage multiple priorities and work in a fast-paced environment. High attention to detail and commitment to continuous improvement.________________________________________Preferred: Experience in [Industry: e.g., BPO, Customer Service, Healthcare]. Certification in Quality Assurance or Training (e.g., Six Sigma, TTT, or equivalent).________________________________________Salary: As per industry standards Shift Timing: Shift Timings is from 06:00 AM to 03:30 PM IST, as we operate within the Australian International Process. Office Location: Our office is located at Gurugram, Sector 48. Transportation Services: Please note that we do not provide any transportation services such as cab facilities, nor do we offer any reimbursement for transportation expenses.

Dear Candidate,We are expanding, come join our team.We are Hiring for Process Trainer for Noida Location.Graduate with 1 Year Experience as Process Trainer in Bpo Sector.Rotational Shiftslooking for Immediate Joiners. Please email your CV's for an immediate call.

Trainer Duties and Responsibilities- Assist with assessing training needs for new and existing employees and identifying trainingactivities/systems to address competency gaps, as identified.- Scripting and story boarding based on knowledge of learning theories. Content creation- Establish networks and build relationships with internal stakeholders and team members withinthe organization.- Maintain a strong relationship with business leaders and cross-functional teams to ensureflawless execution of training programs.- Evaluate employees and create learning paths- Proficiency of working with LMS- Deliver feedback and adopt coaching methodologies for continuous improvement both forpeople & process- Prepare review presentation and participate in client/business reviews

Training NH batchesRefresher TrainingsLearning & Development Team coordination

training new batchesgiving them brief about the processmust have at least 1 year experience of process trainer on papers

JOB DESCRIPTION PROCESS TRAINERPosition: (BPO) Process TrainerPackage- UPTO 4.5 LPAQualification- Graduate, UndergraduateLocation- JAIPURCandidate Should be Immediate Joiner .JOB DESCRIPTION: Should have experience of working as a Trainer in BPO for minimum 1 year Should know Throughput, Certification & Training related terms Should be aware of Training KPIs & KRAs. Should be well versed with the functions & tasks of Trainer Candidate should be flexible with Rotational Shifts & 5 days working culture. Should have excellent communication skills.