Array ( [0] => process-coordinator [1] => kolkata ) Process Coordinator 12th Pass Jobs in Kolkata
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Process Coordinator 12th Pass Jobs in Kolkata

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Face-to-Face For Customer Care Executive Jobs (Freshers)

Digitech call system pvt ltd

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Salt Lake Kolkata
Customer Care Customer Service Customer Handling Customer Management Cold Calling Customer Communication Customer Relationship Voice Process BPO Voice
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.
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Hiring Fresher - Back Office Executive - Kolkata

Economical Research and Management Pvt Ltd

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Back End Developer Back End Processing Back Office Assistant Back Office Coordinator Back Office Incharge Coordination Skills Backend Process Customer Care Computer Operations Typing Skills Basic Computer Skills Back Office Processing Basic Computers Data Entry MS Office Word Backend
We are looking for a dedicated Back Office Executive to support our daily operations and contribute to our team's efficiency. Key Responsibilities:- **Data Entry**: Accurately inputting data into the companys database to ensure information is current and reliable.- **Documentation Management**: Organizing and maintaining important documents and files, ensuring they are easily accessible for team members.- **Customer Support**: Assisting with customer inquiries through email or phone, providing timely and accurate information to enhance customer satisfaction.- **Report Generation**: Preparing regular reports based on data collected, helping management monitor performance and make informed decisions.- **Inventory Management**: Keeping track of office supplies and assisting in the ordering process, ensuring that the team has what it needs to operate smoothly.- **Communication**: Coordinating with team members and other departments to facilitate smooth operations and resolve any issues that may arise.Required Skills and Expectations:- Candidates should have completed their 12th grade and should have basic knowledge of computer operations and office software.- Strong attention to detail is necessary to ensure accuracy in data entry and document management.- Good communication skills, both verbal and written, are essential for effective interaction with clients and team members.- A proactive attitude and the ability to work independently or as part of a team are important for success in this role.- Previous experience in a back office role is a plus but not required; fresh graduates are encouraged to apply.
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Walkin For Customer Care Executive Jobs (Freshers)

SF Services Pvt. Ltd

  • Fresher
  • 2.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Management Customer Handling Customer Communication Verification Process Banking Back Office
We are seeking a dedicated Customer Care Executive to join our team in Kolkata. This is a full-time work-from-home position, perfect for freshers who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, assisting them with their queries and providing solutions to enhance their experience with our services.Key Responsibilities:1. **Assist Customers**: Respond to customer inquiries promptly via phone, email, or chat, ensuring they receive accurate and helpful information.2. **Problem Solving**: Identify issues raised by customers and resolve them efficiently or escalate them to the appropriate department when necessary.3. **Maintain Records**: Keep accurate records of customer interactions, transactions, comments, and complaints to ensure follow-up and service improvement.4. **Product Knowledge**: Stay informed about our products and services to provide the best possible support and guidance to customers.5. **Feedback Collection**: Gather customer feedback to improve service quality and report issues to management for further action.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly, patient, and empathetic demeanor is essential to create a positive experience. Attention to detail and the ability to manage time efficiently are crucial, as well as the capability to learn and adapt to our processes and technologies quickly. A passion for customer service and a proactive approach to problem-solving will greatly contribute to your success in this role.
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Customer Support Technician Jobs For 12th Pass Freshers

Miilestone

  • Fresher
  • Kolkata
Cold Calling Customer Support Voice Process
It's a night calling base job. Job location dumdum Job timing 9 pm to 6 am.
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Financial Advisor

HDFC Life Insurance Company Limited

  • 2 - 8 yrs
  • 4.8 Lac/Yr
  • Kolkata
Financial Services Financial Planning Corporate Finance Taxation Finance BFSI Financial Consultancy Team Coordinator Financial Reporting Analytical Skills Analytical Ability Brand Awareness Business Finance Leadership Voice Process SAAS
Meet clients to understand their financial goals and risk appetite.Recommend suitable insurance and investment plans from HDFC Lifes product portfolio.Assist customers with policy applications, documentation, and premium payments.Maintain regular contact for renewals, policy servicing, and future needs.Promote and sell life insurance policies to individuals and families.Explain product benefits, features, and terms in a clear manner.Build strong relationships to generate referrals and repeat business.Keep updated with product knowledge and regulatory guidelines.Identify potential customers through networking, referrals, and cold calling.Conduct need-based sales to match client requirements with the right HDFC Life solutions.Follow up on leads and ensure customer satisfaction post-sale.Achieve monthly sales targets while maintaining service quality.Develop trust-based relationships with customers to ensure long-term engagement.Provide personalized after-sales support, including policy servicing and claims assistance.Educate clients on new products, offers, and financial planning tips.Uphold company values and maintain compliance with IRDAI norms.
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Walk-Ins Interview For Tele Sales Executive (Only Females)

Incorpis IT Services Pvt. Ltd.

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Kolkata
Outbound Sales Appliances Warranty Handling Outbound Calling Marketing Communication Voice Process Negotiation Skills Cold Calling Convincing Power
Customer Sales Executive Home Appliance Warranty (Outbound Sales)Location: Kolkata Poddar CourtSalary: Competitive + Uncapped CommissionHours: Full-time, 8HrsAbout the RoleAre you a confident and motivated sales professional? Do you enjoy speaking with customers and helping them find the best protection for their home appliances? If so, we have the perfect opportunity for you!As a Customer Sales Executive, you will be responsible for outbound calls to British clients, promoting and selling home appliance warranty plans. Your goal is to educate customers, highlight the benefits of coverage, and close sales efficiently.Key ResponsibilitiesMake outbound sales calls to potential customers from provided leads.Explain the benefits of home appliance warranty plans in a clear and persuasive manner.Overcome objections and tailor solutions to suit customer needs.Close sales efficiently, meeting or exceeding sales targets.Maintain accurate records of customer interactions and sales using CRM software.Follow compliance regulations and ensure all sales are ethical and transparent.Whats in It for You?Uncapped commission the more you sell, the more you earn!Career growth opportunities in a fast-paced sales environment.Fun and supportive team culture with ongoing training and development.What Were Looking ForExperience in outbound sales (preferably in home appliances, warranties, or insurance). (Female Agents Only)Excellent communication skills with a persuasive and friendly approach.Target-driven with a strong sales mindset.Ability to handle objections confidently and build rapport quickly.Basic computer skills for CRM and sales tracking.
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Customer Support Executive (Female)

Hope Entertainment

Customer Care Voice Process Voice Support Customer Handling
Permanent Work From Home Opportunity Only for Females.Video call (8-hour login 1 hour) break per day. 2-day training (6-day working, 1 day off rotational Rotational Shift ) requirements without a noise background environment. Everyday payment is made after the shift withdrawal of money to your bank account.Android phone 5g and Only mobile phone required any girl between 18 to 30 years age can join
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Urgent Requirement For Customer Care Executive

Webvio Technologies Private Limited

  • 1 - 2 yrs
  • New Town Kolkata
Inbound Voice Process Customer Care Executive Customer Handling Customer Management Query Management Voice Support
Communication Skills: Excellent EnglishNature of Job: InboundShift: Night shiftWorking Days: 5 days a week with rotational week offsWorking Hours: 9 hours per day (8 hours of productivity + 1 hour break)Qualification: 12th pass and aboveAge Criteria: 18-35 yearsSalary: 18,000 - 30,000 take home per monthEmployment Type-Full timePerks and Benefits:-)Good and cooperative working culture-)24 paid leaves annually-)Promotion and growth opportunities-)Paid birthday leaves
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Opening For Customer Support Executive

Webvio Technologies

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Kolkata
Communication Problem Analysis Problem Solving Customer Relationship Customer Handling International BPO Customer Support Customer Service Customer Care Inbound Voice Process
Role DescriptionThis is the full time onsite role for customer service executive at Webvio Technologies Private Limited located in Kolkata. The customer support executive will be responsible for taking calls, addressing their problem providing online support ,giving our customers a positive feedback.Qualification & RequirementsMinimum 12th passExcellent communication skillFluency in English6 month to 2 years of experience in customer supportbasic computer knowledgeSalary -18k to 22kBenefitssalary on the 1st of month6 days rotational off in a month15 comp offBirthday offHuge incentives earn upto 2 to 4 lacs.
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Customer Care Executive (Full Time)

Webvio

  • 0 - 3 yrs
  • Kolkata
Customer Care Customer Service Inbound Problem Solving Voice Process International Call Center Complaint Handling English Language Inbound Voice Process Voice Support Query Management
Job Title: Customer Care Specialist / Customer Care ExecutiveCompany: Webvio Technologies Pvt LtdLocation: Rajarhat, KolkataSalary: Competitive, no bar for candidates with travel backgroundShift: US night shift, fixed shift with roster offProcess : this is US inbound Tickting process. Candidates have to take 15-30 inbound calls in a day only and book flight and train tickets for US customers as per their requirements and queries. Working Days: 24 days in a month, 6 week offs, 2 paid leaves, 1 birthday leave, 15 compensatory offs per yearTraining: 30 days fully paid training providedResponsibilities:Manage incoming phone calls.Identify and assess customer needs to achieve satisfaction.Provide accurate, valid, and complete information using the appropriate methods/tools.Handle customer queries, provide appropriate solutions and alternatives within time limits, follow up to ensure resolution.Requirements:Proven customer care experience in any International BPO or experience as a Travel Sales Representative.Strong phone contact handling skills and active listening.Customer orientation and ability to adapt/respond to different types of characters.Excellent communication and interpersonal skills.
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Process Coordinator (Female)

Bagrodia Supermarket Pvt Ltd

  • 1 - 3 yrs
  • 1.3 Lac/Yr
  • Kolkata
Team Coordinator Process Coordinator Business Executive
Process Coordinator is someone who is mainly responsible for all the flowcharts runningin every business process.She coordinates all the steps in a flowchart to get work done in a specific timeline. Hermain tasks is to provide all the relevant information with everyone in the workflow. Has to be versed in using google sheet.
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Process Coordinator

Manfred Infotech Pvt Ltd

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Telecalling Executive English Speaking
Good english communication requiredMinimum 10+2Morning and night shifts
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International BPO - US Process (Night Shift) - Taratala Kolkata

Recruitment Consultants

  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Taratala Kolkata
Good English Communication Good Customerclient Handling Skill
WE'RE Hiring for easy International Outbound Voice Lead Generation CampaignShift Timing: 8.00 p.m - 5.00 am (Night Shift)5 working days (Sat & Sun fixed off)Eligibility:Minimum 6 months international calling experience is required.Fresher with Fluency in English can also apply.US Process dialing is preferred.It is essential to have excellent English communication skill to beeligible for this voice role.Required:Good Knowledge in Client / Customer Handling.Candidate need to be ok with Night shift.Immediate joiner would get preferable.Candidates would be required to Work from Office only.Education:Secondary(10th Pass)Interview Mode- Both Telephonic & Face 2 Face InterviewSalary: Fixed salary + PF + ESIC + Incentives + Attendance Bonus + Night Shift AllowanceBenefits:Provident FundESIFixed Salary with Attendance Bonus plus Night Shift BonusAttractive IncentivesJob Location: Taratala Brace Bridge Beside Parnasree, Behala* Refer your friends & colleagues to earn referral money.
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Opening For CCE/ in International BPO

Web Vio Technologies

  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • New Town Kolkata
Fluent English Night Shift Service Desk Customer Service Voice Process Complaint Handling Customer Care International Call Center Problem Solving Inbound Voice Process
Webvio Hiring for International Process - KOLKATA Location
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