Process Coordinator Job Vacancies in Kolkata

As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.

We are looking for a dedicated Back Office Executive to support our daily operations and contribute to our team's efficiency. Key Responsibilities:- **Data Entry**: Accurately inputting data into the companys database to ensure information is current and reliable.- **Documentation Management**: Organizing and maintaining important documents and files, ensuring they are easily accessible for team members.- **Customer Support**: Assisting with customer inquiries through email or phone, providing timely and accurate information to enhance customer satisfaction.- **Report Generation**: Preparing regular reports based on data collected, helping management monitor performance and make informed decisions.- **Inventory Management**: Keeping track of office supplies and assisting in the ordering process, ensuring that the team has what it needs to operate smoothly.- **Communication**: Coordinating with team members and other departments to facilitate smooth operations and resolve any issues that may arise.Required Skills and Expectations:- Candidates should have completed their 12th grade and should have basic knowledge of computer operations and office software.- Strong attention to detail is necessary to ensure accuracy in data entry and document management.- Good communication skills, both verbal and written, are essential for effective interaction with clients and team members.- A proactive attitude and the ability to work independently or as part of a team are important for success in this role.- Previous experience in a back office role is a plus but not required; fresh graduates are encouraged to apply.

We are seeking a dedicated Customer Care Executive to join our team in Kolkata. This is a full-time work-from-home position, perfect for freshers who have completed their 12th grade.As a Customer Care Executive, you will be the first point of contact for our customers, assisting them with their queries and providing solutions to enhance their experience with our services.Key Responsibilities:1. **Assist Customers**: Respond to customer inquiries promptly via phone, email, or chat, ensuring they receive accurate and helpful information.2. **Problem Solving**: Identify issues raised by customers and resolve them efficiently or escalate them to the appropriate department when necessary.3. **Maintain Records**: Keep accurate records of customer interactions, transactions, comments, and complaints to ensure follow-up and service improvement.4. **Product Knowledge**: Stay informed about our products and services to provide the best possible support and guidance to customers.5. **Feedback Collection**: Gather customer feedback to improve service quality and report issues to management for further action.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly, patient, and empathetic demeanor is essential to create a positive experience. Attention to detail and the ability to manage time efficiently are crucial, as well as the capability to learn and adapt to our processes and technologies quickly. A passion for customer service and a proactive approach to problem-solving will greatly contribute to your success in this role.

It's a night calling base job. Job location dumdum Job timing 9 pm to 6 am.

Meet clients to understand their financial goals and risk appetite.Recommend suitable insurance and investment plans from HDFC Lifes product portfolio.Assist customers with policy applications, documentation, and premium payments.Maintain regular contact for renewals, policy servicing, and future needs.Promote and sell life insurance policies to individuals and families.Explain product benefits, features, and terms in a clear manner.Build strong relationships to generate referrals and repeat business.Keep updated with product knowledge and regulatory guidelines.Identify potential customers through networking, referrals, and cold calling.Conduct need-based sales to match client requirements with the right HDFC Life solutions.Follow up on leads and ensure customer satisfaction post-sale.Achieve monthly sales targets while maintaining service quality.Develop trust-based relationships with customers to ensure long-term engagement.Provide personalized after-sales support, including policy servicing and claims assistance.Educate clients on new products, offers, and financial planning tips.Uphold company values and maintain compliance with IRDAI norms.

Job Openings for 1 Production Engineer Job with minimum 3 Years Experience in Sodepur, Kolkata, having Educational qualification of : Diploma, B.E, B.Tech with Good knowledge in Material Management,Manpower Handling,Manufacturing Process,BE Mechanical,Process Design,Inventory Planning etc.

A Process Coordinator job description typically focuses on ensuring smooth operational workflows by managing and optimizing processes, often involving coordination with various departments and teams to achieve efficiency and quality. This role involves analyzing current processes, identifying areas for improvement, implementing changes, and monitoring progress to ensure compliance with company policies and regulatory requirements

** Assist in coordinating and implementing changes to business processes, ensuring that they are aligned with organizational goals and objectives.** Serve as a liaison between teams, departments, and stakeholders to ensure clear communication and collaboration on process-related matters.** Maintain accurate and up-to-date documentation of process changes, updates, and related communications

Customer Sales Executive Home Appliance Warranty (Outbound Sales)Location: Kolkata Poddar CourtSalary: Competitive + Uncapped CommissionHours: Full-time, 8HrsAbout the RoleAre you a confident and motivated sales professional? Do you enjoy speaking with customers and helping them find the best protection for their home appliances? If so, we have the perfect opportunity for you!As a Customer Sales Executive, you will be responsible for outbound calls to British clients, promoting and selling home appliance warranty plans. Your goal is to educate customers, highlight the benefits of coverage, and close sales efficiently.Key ResponsibilitiesMake outbound sales calls to potential customers from provided leads.Explain the benefits of home appliance warranty plans in a clear and persuasive manner.Overcome objections and tailor solutions to suit customer needs.Close sales efficiently, meeting or exceeding sales targets.Maintain accurate records of customer interactions and sales using CRM software.Follow compliance regulations and ensure all sales are ethical and transparent.Whats in It for You?Uncapped commission the more you sell, the more you earn!Career growth opportunities in a fast-paced sales environment.Fun and supportive team culture with ongoing training and development.What Were Looking ForExperience in outbound sales (preferably in home appliances, warranties, or insurance). (Female Agents Only)Excellent communication skills with a persuasive and friendly approach.Target-driven with a strong sales mindset.Ability to handle objections confidently and build rapport quickly.Basic computer skills for CRM and sales tracking.

Permanent Work From Home Opportunity Only for Females.Video call (8-hour login 1 hour) break per day. 2-day training (6-day working, 1 day off rotational Rotational Shift ) requirements without a noise background environment. Everyday payment is made after the shift withdrawal of money to your bank account.Android phone 5g and Only mobile phone required any girl between 18 to 30 years age can join

We hiring financial advisors for our company

SOME BASIC KRAS: Coordinate and manage the flow of processes within the organization. Ensure that all processes are followed correctly and efficiently. Regularly follow up on tasks and projects to ensure timely completion. Communicate with team members and stakeholders to gather updates andprovide status reports. Maintain and update records in Microsoft Excel. Generate reports, charts, and graphs to track process performance andoutcomes. Analyze data to identify trends and areas for improvement. Act as a liaison between different departments to facilitate communication andcoordination.CANDIDATE SKILLS: Strong ability to follow up on tasks and ensure they are completed on time. Excellent organizational skills and attention to detail. Advanced knowledge of Microsoft Excel, including functions, formulas, pivottables, and data visualization. Ability to manage and analyse large sets of data accurately. Excellent verbal and written communication skills. Ability to effectively communicate with team members and stakeholders at alllevels. Strong time management skills to handle multiple tasks and projectssimultaneously. Ability to prioritize tasks based on urgency and importance. Strong analytical and problem-solving skills. Ability to identify issues and propose effective solutions. Ability to work collaboratively within a team environment. Positive attitude and willingness to support team members.QUALIFICATIONS: Bachelors degree in Business Administration, Operations Management, or arelated field. Previous experience in a similar role or in process coordination.

The Production Engineer ensures the efficient operation of manufacturing processes. This role involves optimizing production lines, troubleshooting equipment issues, and implementing improvements to enhance productivity and quality.Key Responsibilities:Develop and optimize production processes for efficiency and quality.Troubleshoot and resolve equipment malfunctions.Monitor and analyze production data to identify areas for improvement.Collaborate with cross-functional teams to ensure smooth operations.Implement safety and quality control standards.Manage and oversee maintenance schedules and inventory.Qualifications:Bachelors degree in Engineering (Mechanical, Industrial, or related field).Experience in a manufacturing or production environment.Strong problem-solving and analytical skills.Knowledge of lean manufacturing principles and practices.Excellent communication and teamwork abilities.Skills:Proficiency in production management software and tools.Ability to work under pressure and adapt to changing conditions.Strong attention to detail and organizational skills.

Delegation Sheet Follow UpEnsure All Orders Are Updated Timely In New O2D FMSEnsure All Pending Orders In Old O2D Is ResolvedEnsure CRM Recordings Are SentEnsure CRM Report Is Updated For Bengal/AssamEnsure Budget Management for AD & Promotional sheet is updatedEnsure Cossipore Factory Sheet Is UpdatedEnsure Collections Recordings Are SentEnsure Collections CRM Report Is UpdatedEnsure GR FMS is updatedEnsure Jetpur Sheet Is UpdatedEnsure Program FMS'24 is updatedEnsure Shop Sheet Is UpdatedEnsure CRM Report Is Updated For Bihar/Jharkhand/Up/ChattisgarhEnsure Surat Sheet Is UpdatedFollow Up Purchase FMSIMSHave to show the reports of Delay-pending-N/A tasks of employees checklist on Monday-Wednesday-FridayHave To Show The Three Reports On Tuesday- Thursday - Saturday

Communication Skills: Excellent EnglishNature of Job: InboundShift: Night shiftWorking Days: 5 days a week with rotational week offsWorking Hours: 9 hours per day (8 hours of productivity + 1 hour break)Qualification: 12th pass and aboveAge Criteria: 18-35 yearsSalary: 18,000 - 30,000 take home per monthEmployment Type-Full timePerks and Benefits:-)Good and cooperative working culture-)24 paid leaves annually-)Promotion and growth opportunities-)Paid birthday leaves

Role DescriptionThis is the full time onsite role for customer service executive at Webvio Technologies Private Limited located in Kolkata. The customer support executive will be responsible for taking calls, addressing their problem providing online support ,giving our customers a positive feedback.Qualification & RequirementsMinimum 12th passExcellent communication skillFluency in English6 month to 2 years of experience in customer supportbasic computer knowledgeSalary -18k to 22kBenefitssalary on the 1st of month6 days rotational off in a month15 comp offBirthday offHuge incentives earn upto 2 to 4 lacs.

Job Title: Customer Care Specialist / Customer Care ExecutiveCompany: Webvio Technologies Pvt LtdLocation: Rajarhat, KolkataSalary: Competitive, no bar for candidates with travel backgroundShift: US night shift, fixed shift with roster offProcess : this is US inbound Tickting process. Candidates have to take 15-30 inbound calls in a day only and book flight and train tickets for US customers as per their requirements and queries. Working Days: 24 days in a month, 6 week offs, 2 paid leaves, 1 birthday leave, 15 compensatory offs per yearTraining: 30 days fully paid training providedResponsibilities:Manage incoming phone calls.Identify and assess customer needs to achieve satisfaction.Provide accurate, valid, and complete information using the appropriate methods/tools.Handle customer queries, provide appropriate solutions and alternatives within time limits, follow up to ensure resolution.Requirements:Proven customer care experience in any International BPO or experience as a Travel Sales Representative.Strong phone contact handling skills and active listening.Customer orientation and ability to adapt/respond to different types of characters.Excellent communication and interpersonal skills.

Process Coordinator - Only Female CandidatesKey Requirements* Bachelor's degree* Proven 2-year experience in PC or a similar role* Should be well-versed with MS Office.* A strong team player and comfortable working in matrix environments.* Should be able to manage and monitor various process which run in an organization.Job Type: Full-timeSalary: Rs. 12,000 14,000 per month. Benefits: Provident FundExperience: PC: 2 years (Preferred) Total work: 1 year (Preferred)Work Location: In person*Speak with the employerPosition Open: 1

Job descriptionProduction Manager1.Responsible for overseeing the production processes of Printed and Embroidery2.Review production status of orders, and determine if the factory is manufacturing the products to specified quality levels.3.Meet the daily, weekly and monthly production target.4.Forecasting the daily, weekly and monthly production quantity.5.REQUIREMENT COLLECTION & GENERATION FROM ASM 6. PROGRAMME SENT BASED ON QUALITY AND PRIORITY WISE. 7.Update the management the production status.8.Arrange sample submission to customers for approval.9.Assist in the Product Development process to ensure that products meet customers' quality and budget requirements. 10.Perform other duties as assigned by Management11.Stock Check12.Goods Dispatch/Bale opening13.Petty Cash Handling