Key Account Manager - Full Time

As a Key Account Manager, you will play a vital role in maintaining strong relationships with our most important clients. Your main goal is to ensure their needs are met and that they continue to receive exceptional service.

Key Responsibilities:

- **Client Relationship Management**: Build and maintain long-term relationships with key clients, ensuring their satisfaction and loyalty to our services.

- **Account Strategy Development**: Create tailored strategies for each key account that align with their goals and our business objectives to drive growth.

- **Sales Performance Monitoring**: Track sales performance for your accounts and provide regular updates and reports to management focusing on progress and areas for improvement.

- **Problem Resolution**: Address any issues or challenges faced by clients quickly and effectively to maintain trust and satisfaction within the accounts.

- **Cross-Functional Collaboration**: Work closely with other departments, such as sales, marketing, and customer service, to ensure a seamless experience for clients and to capitalize on upselling opportunities.

Required Skills and Expectations:

Candidates should have a degree in Engineering or a related field, with a strong understanding of account management practices. Excellent communication and interpersonal skills are essential, as you will frequently interact with clients. You should be detail-oriented, organized, and adept at analyzing data to inform your strategies. A proactive attitude and problem-solving skills will help you navigate challenges effectively. Experience in a similar role will be highly advantageous for driving success in this position.

• Experience

  20 Years

• No. of Openings

  1

• Education

  Graduate (B.Tech/B.E : Mechanical, Professional Degree)

• Role

  Key Account Manager

• Industry Type

  Metal / Mining / Iron & Steel / Minerals / Mining

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  hr@itrindia.com