Manager CRM Graduate Jobs in Gurgaon

Client relationship management from inquiry to possession

About the Company:EA Engineering is an engineering solutions provider specializing in mechanical and electronic engineering services for corporate and industrial clients. We operate across North India and are expanding our sales team to support business growth. www.ea-engineering.inAbout the Role: Location: Gurugram + client visits across North India Work Format: Home office + offline client meetings Schedule: MondayFriday, 10:00 AM 7:00 PM (IST) Experience: 24 years in sales (preferably B2B / engineering services) Employment Type: Full-time, employment contract Probation Period: 3 months Key Responsibilities: Conduct online and offline meetings with prospective clients in NCR and nearby regions Promote the companys engineering products and services Generate sales qualified leads (SQL) Prepare and manage commercial proposals and client projects Coordinate with sales and technical teams to provide accurate solutions Maintain and update client databases, meeting logs, and sales records Support clients and resolve issues, complaints, and escalations Achieve daily, weekly, and monthly KPIs Participate in business development and marketing activities Requirements:Mandatory: 24 years of experience in sales (preferably B2B / engineering or technical services) Fluency in English and Hindi Strong communication and relationship-building skills Proficiency in MS Office and CRM tools Target-driven and result-oriented mindset Compensation & Benefits: Fixed Salary: INR 912 LPA Bonuses: from INR 30,000 with no upper limit Career Growth Opportunities: Senior Sales Manager Head of Sales Department

About UsNEWDOOR Consultant LLP is not the standard property agency and we are proud of it. Founded in 2021 and backed by industry experience of decade. So, whilst we are fresh and modern, we are not green. We use market insights for getting the best results for clients. We are expanding our team and looking for energetic Telecaller and coordinator with strong communication and persuasion skills.Key Responsibilities Make outbound calls to potential clients and generate leads for property sales, leasing, or investment. Interacting and understanding the requirements of the clients acquired through online lead platforms and coordinating with the respective team member. Explain project details, offers, and services to clients in a professional manner. Schedule client visits and coordinate with the respective team member. Maintain and update the client database regularly and follow up with the team members. Achieve weekly and monthly targets as defined by superior. Assisting respective team members for the closure of the deal and ensuring the paperwork formalitiesRequirements Graduate/Diploma in any discipline. Minimum 1 year of tele calling experience, preferably from insurance or real estate background. Excellent communication and convincing skills. Good computer knowledge (MS Office, CRM tools). Goal-oriented and team player attitude.Why Join Us? Growing real estate company with great learning exposure. Attractive incentives and career growth opportunities. Supportive team and healthy work environment. Interested candidates can apply now!Send your CV to hr@newdoorconsultant.com or DM us on LinkedIn.

The VP of Sales and Advisory Transformation Practice will report directly to the SVP Transformation. Key performance indicators (KPIs) for this role will include revenue growth, successful deal closures, CRM implementation success, client satisfaction scores, and team development metrics.

We are seeking an experienced Retention Marketing Manager to lead and execute customer retention initiatives that enhance engagement, drive repeat purchases, and improve customer lifetime value (LTV). The ideal candidate will manage both strategy and execution of retention campaigns across Email, WhatsApp, and SMS, creating personalized customer journeys that build loyalty and reduce churn.Key Responsibilities:Develop and execute a comprehensive retention marketing strategy across Email, WhatsApp, and SMS channels.Design and implement automated customer journeys focused on engagement, win-backs, and post-purchase experiences.Plan and launch targeted campaigns to drive repeat orders, boost LTV, and minimize customer churn.Manage audience segmentation, personalization, and cohort-level performance tracking.Analyze campaign performance and customer behavior to optimize content, timing, and targeting.Collaborate with creative, content, and customer experience teams to ensure consistent brand communication.Maintain and enhance the CRM tech stack to support scalable retention strategies.Requirements:47 years of experience in retention or lifecycle marketing within a D2C or e-commerce environment.Hands-on experience with Email, WhatsApp, and CRM tools such as WebEngage, CleverTap, or HubSpot.Strong analytical mindset with a data-driven approach to campaign optimization.Excellent communication, project management, and collaboration skills.Required Skills:Customer Relationship Management (CRM)Data AnalysisA/B Testing & Analytics (GA4, VWO, Hotjar)Retention MarketingCustomer Segmentation & PersonalizationCustomer Lifetime Value (LTV) Optimization

Job Title: CRM Executive / CRM ManagerLocation: GurgaonEmployment Type: Full-timeDepartment: Marketing / Customer ExperienceAbout Qurist:Qurist is a health & wellness brand committed to delivering high-quality, trustworthy products that improve lives. We pride ourselves on transparency, customer satisfaction, and innovation. We are looking for a detail-oriented and data-driven CRM professional to enhance our customer engagement, retention, and loyalty strategies.Role OverviewThe CRM role will be responsible for managing Qurists customer relationship platforms and strategies, ensuring a seamless, personalized, and data-backed experience for our customers across all touchpoints. This position will require a blend of analytical skills, marketing understanding, and customer-first thinking.Key ResponsibilitiesCRM Strategy & ManagementDevelop, execute, and optimize CRM campaigns to drive customer engagement, retention, and reactivation.Segment customers based on behavior, purchase history, and engagement levels to deliver personalized communication.Manage automation workflows for onboarding, upselling, cross-selling, and win-back campaigns.Customer Data ManagementMaintain and update customer databases, ensuring data accuracy and compliance with data protection regulations.Track and analyze customer interactions to improve personalization and customer lifetime value (CLV).Campaign ExecutionDesign, execute, and monitor email/SMS/WhatsApp marketing campaigns.Work closely with the marketing team to align campaigns with product launches, promotions, and brand messaging.Analytics & ReportingMonitor campaign performance, prepare reports, and provide insights for optimization.Track KPIs such as retention rate, repeat purchase rate, customer churn, and engagement metrics.Cross-functional CollaborationWork with sales, marketing, product, and customer support teams to ensure a consistent and effective customer experience.Provide customer insights to influence product development and marketing strategies.Key Skills & CompetenciesProven experience in CRM, customer engagement, or retention marketing.Proficiency in CRM tools (e.g., HubSpot, Zoho CRM, Salesforce, Klaviyo, Omnisend, or similar).Strong analytical skills and ability to interpret data for actionable insights.Good understanding of customer segmentation, marketing automation, and lifecycle management.Excellent communication and interpersonal skills.Attention to detail and ability to manage multiple projects simultaneously.QualificationsBachelors degree in Marketing, Business Administration, or a related field.2 - 5 years of experience in a CRM or similar role, preferably in D2C, e-commerce, or FMCG.Experience with email marketing, automation, and retention campaigns.What We OfferOpportunity to work with a fast-growing, purpose-driven brand.Collaborative and innovative work culture.Competitive salaryApply at : careers@qurist.in

CRM Manager for Real Estate company in sector 56, Gurgaon MCPSClient Handling & Coordination:Act as a single point of contact for post-sales customer queries.Manage customer on boarding and documentation after booking.Coordinate with internal departments (sales, legal, finance, site team) for customer queries and issues.Documentation & Records:Maintain and update client records, booking forms, agreements, and payment receipts.Coordinate agreement execution and registration process with legal teams.Payment Follow-up & Collection:Monitor and follow up on payment schedules as per agreed milestones.Send payment reminders and ensure timely collection.Customer Communication:Regularly update clients regarding construction progress, payment schedules, possession timelines, etc.Handle customer queries and grievances professionally and escalate complex issues when needed.CRM Software Management:Maintain records and activity logs on CRM software (like Salesforce, Zoho, or real estate-specific CRMs).Generate reports and dashboards for management review.Handover & Possession:Coordinate for timely possession, snag list, and final settlement with clients.Key Skills Required:Excellent communication & interpersonal skillsStrong follow-up and coordination abilityCustomer service orientationProficiency in CRM tools/software and MS OfficeKnowledge of RERA processes is an added advantageQualifications:Graduate / MBA preferredPrior experience in CRM in Real Estate industry is mandatory

ROLES:Delivering the overall business for the region.Responsible for managing the customer relationships in the region and on ground execution of the key strategy business imperatives.Plan and strategize the business targets for the whole month analysing the past performance of the team.RESPONSIBILITY:Develop Sales Strategies and set sales target for the whole team.Recruit salesforce, manage them and train them as per the company's requirements.Analyze the market trends and monitor sales performance from time to time.Ensure accurate sales forecasting and account planning on weekly or monthly basis as per company's requirements.Identify new customers and build healthy customer relationship base.Implement market campaigns.REQUIREMENTS:Must be a Graduate holding Bachelors degree in Business Administration or B.Com degree from any recognised university.Must have a qualified Masters degree from a recognized university.Have at least 20 years experience in FMCG sales management.Have worked as Sales Representative or Area Sales Manager in the past.organizations at FMCG INDUSTRY.Have a proven track record of meeting sales targets at FMCG INDUSTRY

Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of 2-3 branches with approx. 1000 to 1500 customers will be mapped )Cross sell of Asset( HL, LAP, CL,PL, GL, WC, CV )Liability( CA, SA TD) and Third Party & Investment Products( LI GI Trinity & MF) on the mapped bookDeepening of CA SA and TD mapped relationships.Meeting and conversion on leads from VRM and CEC.Working closely with respective teams on LI, GI, KSEC, IC and Asset team for timely conversion of the business.Ensuring customer stickiness and category upgrade.Acquisition, X-sell of business & Service activations to existing customersExplain all the Facilities of the Bank in Form of Demonstration both online / offlineEnroll the customer for the services which would be useful for himHandle customer service requirements like account opening, Trinity account opening, liability product selling, liability on product features, Cheque book insurance.Speed and efficiency of service givenSales targets for banks and investment products.Customer acquisition from Family Household & referrals.Have higher NPs scores

MounTech Solutions is seeking a permanent Sales Development Representative (SDR) - IT Sales. As an SDR, you will identify potential customers online, generate new business opportunities, and manage leads through the sales pipeline. You will work closely with the sales team to ensure that our companys sales goals are met.We are looking for someone with excellent communication skills, a strong work ethic, and a proven track record of success in sales. If you are a self-motivated individual with a passion for sales, we encourage you to apply.Role & Responsibilities:- Identify potential customers and generate new business opportunities for the company.- Contact and qualify potential customers.- Set appointments and follow up on leads.- Track progress towards meeting sales goals.- Collaborate with the sales team to develop strategies for reaching sales targets.- Use customer relationship management (CRM) software to manage leads and sales activities.- Stay up-to-date on market trends, competition, and industry developments- Attend networking events and trade shows to build relationships and generate leads- Provide regular reports on sales activities and results to management.Skill Requirements:An ideal candidate must have- Proficiency in customer relationship management (CRM) software- Strong verbal and written communication skills- Ability to build and maintain relationships with potential clients- Knowledge of sales techniques and strategies- Strong problem-solving and negotiation skills- Time management and organisational skills- Ability to work independently and as part of a team- Flexibility and adaptability to changeEligibility:Bachelor's degree in business, marketing, or a related fieldExperience:2 - 4 years of experience in International IT - SalesJob type:Full TimeLocation:Karan Nagar, Srinagar - If the candidate is based in KashmirRemote - If the candidate is not based in Kashmir

1. Experience in Real Estate Industry preferred.2. Strong communication skills along with customer oriented attitude.Jobs and Responsibilities:1. Co-ordination with Sales team to process new bookings and execution of post sales activities.2. Presenting monthly/ quarterly targets vs. achievement reports to the Management.3. To take necessary action for effective collection /recovery.4. To prepare & maintain various MIS reports related to collection, Inventory, outstanding etc.5. To resolve customer queries within stipulated time frame through mail & telephone.6. To resolve delayed payment/ Non payment /Defaulter/Interest related cases.7. Co-ordination with Legal department to schedule & execute sub lease deeds.8. To ensure smooth physical possession / handover of unit/Plot/Flat to the customer.9. Execution of cancellation/surrender cases.10. Verification & approval of Brokers/Dealers Commission bills

Identifying timelines, risks and issues with identified projects Communicating key issues and risks to customers and partners, and within Cyan Allocate Cyanconnode resource (field) according to priorities Timely delivery of the project, ensuring repeat business from the customer. Customer satisfaction.Experience : Project / Programme Management experience with IT / Metering deployment Knowledge and experience of implementing MDM, billing, CRM under RAPDRP program/ Other large scale system integration programs Experience working in the energy and utility sector Knowledge and experience of project management methodologies Excellent communication and liaison skills Proven technical skills and technical expertise Exposure to handling software deployments Good understanding / management of contracts Good understanding of both the sales and delivery functions and good understanding of their linkages Strong vendor and customer management experience

Job Description For KOTAK lifeJob & Responsibilities:-- Recruitment and Developing the business team.-Imparting product knowledge to the team- Motivating the team to utilize maximum potential of individuals -Recognizing team members basis their performance with awards and rewards.- Minimizing / Reducing the attrition rate.- mentoring the team to achieve their career goals.Address: Kotak Life, Upper ground floor, Himalaya House, K.G. Marg , Nearest Metro Station Barakhamba Exit No-06. Connaught place, New Delhi-110001.*Age- Minimum Required 35 years and maximum 65* Benefits:--Flexible Working Hours- Training and Support.- Reward and social Recognition -Striking incentives- work from home / work from office in which you are comfortable.- international TripsPlease let me know if you are interested in this profile,Thanks & Regards Harsha (Recruiter)

Also known as a client relationship manager, a customer relationship manager maintains an ongoing level of engagement with key customers. Customer relationship managers build trusting relationships with clients and protect the brand by maintaining a positive image.

Accounting Software Sales ExecutiveLocation: Delhi/NCR & KolkataCandidate must have experience in any cloud based accounting software sales experience. The RoleYour Responsibilities Will IncludePre-Sales - Performing product demonstrations based on prospect requirements and understanding.ERP Implementation & SupportCustomer Centricity: ability to provide a cherishing experience through supportCustomer Loyalty: Achieving high retention & word of mouthIdeal ProfileSkills Required:Post-Graduate / Graduate in Engineering / Computer Science / Commerce3+ years of Pre-Sales/ERP Implementation experienceDeep business knowledgeCritical thinking and problem-solvingExcellent decision-making and leadership capabilitiesConflict resolution experienceTop-notch verbal communication skillsWhat's on Offer?Flexible working optionsA role that offers a breadth of learning opportunitiesOpportunity to make a positive impact

Front-Back End Real Estate CRMCore Exp Demand Raising, Collections & FollowupsGood in BBA, TPT, Agreements, Transfer, Re-SaleProject Handover, Possession & RegistrationPost Sales Services & Customer DelightClient Service, Queries, Documentation

Track customer interactionsKeep contact information up to dateSet tasks and reminders for follow-up with contactsCreates and builds workflows for faster task and contact managementBuilding and maintaining profitable relationships with key customersResolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategicallyResolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically

Hiring of Customer Relations Manager Female Only with Minimum 3-5 years experience At Gurgaon, HaryanaPosition: Customer Relations ManagerIndustry: ConstructionExperience: At least 3-5 yrs.Job Location: Gurgaon, HaryanaSalary Package: 3.6 lpa to 4.8 lpa MaxDESIRED CANDIDATE:Must be an excellent communicator with great people skills.Must have problem solving acumen.Proficiency in EnglishExcellent knowledge of MS OfficeProactive individual with enthusiasm and zeal to perform well independently.JOB RESPONSIBILITIES:Efficiently coordinating with different departments to help complete the post-sale formalities.Develop a rapport with customers, demonstrating a friendly and helpful manner while addressing any queries.Offer timely and adequate redressal of customer grievances, if any.Understand and demonstrate the brand ideals/values in all dealings with our existing or prospective customers.Convey complete and accurate project information to help customers make the best decision.To handle customer communication on platforms and mediums (Calls, Email).Provide resolution to queries within stipulated time.Collect and maintain customer data.Coordinating with various internal departments for customer-related queries.Maintain process and procedure documents for this roleInterview Date: - After resume shortlisted Face to Face

KRA of Senior executive, Direct Sales includes verified 750 in person meetings or 75 offline demonstrations of the customers in your respective territory or achieving your assigned monthly targets. To justify your monthly compensation, you must: Identify & directly meet with a prospective customers in person, who has shown interest in the product in your given territory to get at least 75 demonstrations in a month where demonstrations or meeting is defined as the contact details of the marketing decision maker of a medium/big sized company with a minimum annual potential purchase of annual Rs 1 lakh in your territory that has been vetted & verified by your senior. Visit, meet in person and provide a full demo of the service to at least 75 of such verified demos and entered in the CRM with full details including the name, business name, accurate mobile numbers of the concerned persons and the address along with the status of the meeting. You shall be entitled to receive incentives for achieving excess to your targets and on continuous achievement of 15 times of your CTC with kit19 eligible for subscription services for consecutive 3 month.

THE JOB ENTAILS:Pursuing new sales prospects, converting deals and maintaining customer satisfaction.1. End-to-end sales lead nurturing process involving --Reaching out to prospective home-buyers who show an interest in our offerings.-Convey complete and accurate project information to help customers make the best decision.-Set up meetings and site visits with potential home-buyers.-Negotiate/close deals and handle complaints or objections-Accurately record customer demographics and sales related information digitally.-Perform a needs assessment for each customer to recommend appropriate solutions (pre and post sale.)2. Post-Sale Services--Efficiently coordinating with different departments to help complete the post sale formalities.3. Relationship Management--Develop a rapport with customers, demonstrating a friendly and helpful manner while addressing any queries.-Offer timely and adequate redressal of customer grievances, if any.-Understand and demonstrate the brand ideals/values in all dealings with our existing or prospective customers.4. Other Responsibilties--Offer informative assistance to channel partners/brokers.-Organize and assist in promotional events.DESIRED CANDIDATE:Must be an excellent communicator with great people skills.Must have problem solving acumen.Proactive individual with enthusiasm and zeal to perform well independently.Performance driven and goal-oriented.Self-motivated with a results-driven approachEducation/Experience in Sales/Customer Support.Fast learner and passion for sales.Proficiency in EnglishExcellent knowledge of MS Office

Roles and Responsibilities- Prospect and pitch potential customers using various direct methods, networking, andresearch.- Continually meeting or exceeding monthly, quarterly and annual revenue and newcustomer acquisition targets across product portfolio- Monitoring account-level sales performance and prospecting opportunities for upselling.- Plans, schedules and carries out regular client meetings- Building and maintaining good working relationships with the customers- Ensure smooth customer onboarding and account management- Ensure billing cycle management (coordination with operations), timely payment from theaccounts handled and take ownership for any reconciliation issues (if any).- Responsible to liaise with external and internal stakeholders to address and resolvecustomer queries/grievances- Optimize existing processes within the company and actively enhance all CustomerSuccess initiativesDesired Candidate Profile :- Excellent verbal and written communications skills- Strong listening and presentation skills- Must be a committed and goal orientation individual, be consumer/service-oriented, havea positive can-do attitude, be comfortable working in a fast-paced environment.- Excellent customer relationship management skills- Ability to multi-task, prioritize, and manage time effectivelyMust have 2-5 years B2B sales experience preferably from Ad Sales, Media Sales,SaaS/CRM/ERP sales background

Roles and Responsibilities- Prospect and pitch potential customers using various direct methods, networking, andresearch.- Continually meeting or exceeding monthly, quarterly and annual revenue and newcustomer acquisition targets across product portfolio- Monitoring account-level sales performance and prospecting opportunities for upselling.- Plans, schedules and carries out regular client meetings- Building and maintaining good working relationships with the customersEnsure smooth customer onboarding and account management- Ensure billing cycle management (coordination with operations), timely payment from theaccounts handled and take ownership for any reconciliation issues (if any).- Responsible to liaise with external and internal stakeholders to address and resolvecustomer queries/grievances- Optimize existing processes within the company and actively enhance all CustomerSuccess initiativesDesired Candidate Profile :- Excellent verbal and written communications skills- Strong listening and presentation skills- Must be a committed and goal orientation individual, be consumer/service-oriented, havea positive can-do attitude, be comfortable working in a fast-paced environment.- Excellent customer relationship management skills- Ability to multi-task, prioritize, and manage time effectivelyMust have 2-5 years B2B sales experience preferably from Ad Sales, Media Sales,SaaS/CRM/ERP sales background

Post Crm manager or asstt manager Exp -atleast 5- 6 year. Real estate backgroundKnowledge of residential housing , commercials and affordable housing