IT Support Executive Fresher Jobs in Mumbai

Job Title: Telemarketing ExecutiveLocation: Chandigarh, Ahmedabad, Mumbai, ChennaiQualification: Min. 12th PassSkills Required: Ability to convincingly communicate with customers Industry knowledge Tech-savvyShifts: Fixed shifts from 10:00 am to 7:00 pm (Monday to Saturday)Job Role: Coordinate with business owners and customers of JustDial over the phone Schedule appointments daily Tech-savvy with a passion for sales Proficient in Presentation, Negotiation, and Selling skills Confidence and proficiency in objection handling Excellent grooming with knowledge of business etiquetteCTC : Up to 2.52 Lakh Per AnnumKey Responsibilities: Engage with business owners and customers through effective telecommunication. Generate and schedule daily appointments. Demonstrate a strong passion for sales, leveraging industry knowledge. Exhibit proficiency in presentation, negotiation, and selling skills. Handle objections confidently and provide effective solutions. Maintain excellent grooming standards and adhere to business etiquette.

1. Installation of EXE & Web-Based Software at Client PC/ Server Machine.2. Troubleshooting for Software Related issues.3. Attend support calls and resolve issues that arrived at the client's side.4. Create a ticket for each and every problem and get it resolved as soon as possible.5. Co-ordinate with the IT member for new implementation and close support tickets.

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician