IT Service Desk Job Vacancies in Noida

Hiring Job Internship Fresher BCA, BSc, B.Com Graduate.Any Degree with 60%Pass Out Years Only - 2021-22-23Profile: Trainee Desktop EngineerInterested candidates' comments.Apply and Join Online: https://forms.gle/PhnD1pP13iavZbVPA Check Offers: https://bit.ly/3uUGPtV For Detail Contact HR on WhatsApp No: 9811722064

IT engineers are high-level IT personnel who design, install, and maintain a company's computer systems. They are responsible for testing, configuring, and troubleshooting hardware, software, and networking systems to meet the needs of the employer.

Designation: IT SupportExperience : 0-1 YearLocation: 59-Sector, Noida, Uttar PradeshResponsibilities :Desktop SupportHardware KnowledgeNetwork knowledge (routing and switches)Job Type: Full-timeSalary: 15,000.00 - 25,000.00 per month

we are hiring for IT Engineer/ System Engineer1. Wipro Based Online Job InternshipJob Profile: System EngineerFor Demo Dial HR

Our selected candidate must : Resolve system malfunctions, and provide technical information. Installation & configuration. Provide technical help. It is a Full Time job in Noida for 1 - 2 years of experience in job category.

Follow the proper escalation matrix provided with respect to the nature of call. Generate daily/weekly reports on the activities being undertaken on regular basis Resolution to the end users on phone to their problems related to products. Manage large amounts of incoming calls Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively

Position: Technical SupportExperience: 2+ YearsSalary: Negotiable as per your last CTCLocation: Noida 62Shift: RotationalJob Description: Sales and technical support in the installation and activation of all products Excellent English reading, writing, and speaking with technical expertise in Microsoft software products Open to work as a technical resource to troubleshoot customer installation, activation, and post-sale issues with the products sold by the organization Create technical documents for customers and agents to manage specific issues Provide support on chat, phone, and through tickets, maintaining customer service response times to be as close to real-time as possibleRequirements: Attention to detail Positive attitude while dealing with customers Familiar with ZenDesk for managing chats, phone, and support emailBenefits: Saturday and Sunday Off Flexibility Cab Facility