International Sales Executive Female Graduate Jobs in Chennai

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

Job descriptionKey Responsibilities Handle Calls: Manage both inbound and outbound calls with potential and existing customers. Promote Products/Services: Explain Financial Services features, current promotions, and company services to generate interest and encourage purchases. Lead Generation: Contact prospective clients to generate sales leads and follow up on existing prospects. Schedule Appointments: Arrange appointments for potential customers. Customer Service: Address customer inquiries, concerns, and complaints promptly and professionally. Data Management: Accurately record details of customer interactions, update contact information, and maintain the CRM system. Achieve Targets: Strive to meet or exceed daily, weekly, and monthly targets for calls, lead generation, and sales. Collaboration: Work closely with the teams to ensure a smooth customer handover and aligned strategies.Required Skills and Qualifications Communication Skills: Excellent verbal communication and persuasion skills along with any regional Languages. Patience and Professionalism: Ability to handle objections and rejections calmly and professionally. Interpersonal Skills: Strong ability to build rapport with customers and understand their needs. Computer Literacy: Familiarity with CRM tools and basic computer applications. Experience: Prior experience in telemarketing, sales, and customer service is often preferred, though some fresher roles exist. Education: A high school diploma or Degree equivalent is typically required.Role: Tele Sales - Voice / BlendedIndustry Type: Financial ServicesDepartment: Sales Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Tele Sales Voice / BlendedEducationUG: A high school diploma or Degree equivalent or Relevant Educations.

Key Responsibilities:Identify and pursue new business opportunities through market research, networking, and lead generation.Develop and maintain strong relationships with clients and stakeholders.Drive revenue growth by promoting company products/services and closing deals.Collaborate with internal teams to develop strategic sales and marketing plans.Stay updated on industry trends and competitors to enhance sales strategies.Prepare and deliver engaging business presentations and proposals.