International BPO Job Vacancies in Vikhroli

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

1. Mininum 0-6 Years of experience required in handling international customers.2.Excellent interpersonal and written and oral communication skills.3.Knowledge of mediation and conflict resolution techniques is preferrable.4.Flexible to work in night shifts.

Greetings from Joulestowatts!!!We are hiring for International voice process for TOP MNC company@ Vikhroli, Mumbai.Interview rounds CX Screening >> Versant (58 & above) >> CD >> OpsLocation - Return to office (work from office mandatory) therefore Mumbai/Bangalore based candidates ONLY.Shift time - UK Shifts & Working days - Rotational work week (Should be flexible to work for 6 day a week as per business requirement)Fully vaccinatedEducation - Graduates & Undergraduates ( with International Voice Exp ) Flexible to switch activities and roles internally within process and within the deal/project.Job description: International Voice ProcessResponsibilities:Should solve routine problems, largely through precedent and referral to general guidelines.Should interactions are within Candidate team and direct supervisorWill be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate workNeed to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholdersRequired to help in the overall team's workload by managing Candidate deliverables and help the teamWill be an individual contributor as a part of a team, with a predetermined focused scope of workCheck List1.Should be flexible to work in rotational & night shifts2.Both ways(Pick and drop) free cab facilities will be provided. 3.Willing to Work from the office and C2H roles.4.Candidate Should have all The Educational Documents ( 10th marks sheet , 12th marks sheet ,Graduation all Semester Marks Cards along With Board Certificate , 5.Should have Pan Card And Aadhar Card( Must be matching with educational documents)

Hiring For Non Voice Process And Data Entry operator* Data- Entry process* Non Voice Process* Experience 0-2 years* Should have good communication skills.* 10th/12th pass or Any Graduate* No Target

Customer serviceInternational voice ProcessProcess - Zenia- Graduate/ug 1 yrs exp 42k (Voice) - Felix - G/UG 1yrs exp 42k (Chat)