Internal Communication Jobs

Respond to customer questions politely and professionally.Verify customer identity before sharing confidential information.Record interactions accurately in CRM or ticketing systems.Resolve complaints within the company's service-level agreements (SLAs).Escalate complex or sensitive issues to the appropriate department.Protect customer data and maintain confidentiality.Follow company policies, applicable laws, and approved scripts.Meet performance targets such as customer satisfaction (CSAT), first-contact resolution (FCR), and response time.

Key ResponsibilitiesGreet and assist visitors, clients, and employees in a courteous and professional manner.Answer, screen, and direct incoming phone calls.Manage the reception area and maintain a clean, organized, and welcoming environment.Handle incoming and outgoing mail, courier services, and deliveries.Schedule appointments, meetings, and conference room bookings.Maintain visitor logs and issue visitor passes as required.Provide administrative support, including data entry, filing, photocopying, and document management.Coordinate with internal departments to facilitate smooth office operations.Respond to general inquiries and provide accurate information to visitors and callers.Ensure compliance with company policies, security procedures, and reception protocols.

The Draft is an ISO 9001:2015 certified bakery and caf with FSSAI registration. We are looking for a Food Safety & Quality Executive to take charge of our hygiene, safety and quality systems. You will make sure every product leaving our kitchen and bakery meets food safety regulations and our own quality standards.

We are hiring diligent and reliable individuals to join our cargo operations team at the airport. The role involves handling cargo shipments efficiently while ensuring safety, security, and compliance with airline and airport regulations.Key Responsibilities:Receive, inspect, and process cargo shipmentsPrepare documentation for inbound and outbound cargoLoad and unload cargo from aircraft and transport vehiclesEnsure proper labelling, stacking, and storage of cargoCoordinate with airlines, freight forwarders, and customs authoritiesMaintain cleanliness and organisation in the cargo handling areaFollow safety protocols and report any irregularities or damagesRequired Skills:Attention to detail and the ability to handle goods carefullyBasic understanding of cargo handling proceduresGood communication and teamwork skillsPhysically fit and capable of lifting heavy loadsWillingness to work in shifts, including weekends and holidaysEligibility Criteria:Minimum qualification: 10th pass or aboveAge: 18-30 yearsBasic reading and writing skills in English or the regional languagePrior experience in logistics or cargo handling is a plus, but not mandatorySalary & Benefits:Competitive salary with shift allowancesUniform and safety gear providedOn-the-job training and career development opportunitiesTransport and medical benefits as per company policywww.igiaviationdelhi.com

RECEPTIONIST REQUIREDWe are looking for a smart, confident and presentable female candidate for the position of Receptionist.Qualification: 12th Pass or aboveExperience: Freshers can applySkills: Good communication, polite behaviour and basic computer knowledgeSalary: 12,000 + IncentivesFood: 2 times food providedJob Type: Full-timeInterested candidates can contact us for more details and interview. Contact: [Yo8984295822ur Contact Number]

# HR EXECUTIVE - JOB DESCRIPTION### LocationIndore, Madhya Pradesh### ExperienceFreshers / 0-2 Years Experience### QualificationGraduate / MBA in HR or a related field### Roles & Responsibilities* Source and shortlist suitable candidates for open positions.* Post job vacancies on job portals and social media platforms.* Screen resumes and conduct initial candidate calls.* Schedule and coordinate interviews.* Maintain candidate and recruitment records.* Follow up with candidates throughout the hiring process.* Assist with joining and onboarding formalities.* Coordinate with the hiring team regarding recruitment requirements.* Maintain HR documents and reports.* Support day-to-day HR activities.### Required Skills* Good communication and interpersonal skills* Basic knowledge of recruitment and HR processes* Basic MS Excel and MS Office knowledge* Good coordination and follow-up skills* Time management and multitasking* Positive attitude and willingness to learn### Applyhr.devyanshitiwari@gmail.com

Assist with sourcing, screening, and coordinating candidates throughout the recruitment process.Support interview scheduling, candidate communication, and maintenance of recruitment trackers.Help prepare onboarding documentation and maintain accurate employee and applicant records.Coordinate with internal teams on HR activities, employee engagement, and routine people operations.Contribute to HR reports, documentation, and process-improvement initiatives as assigned.

An inside education counsellor or tele-counsellor relies heavily on phone calls to connect with students, understand their goals, and guide them through the admissions process. Lead Engagement: Call prospective students who have registered interest online to introduce educational programs and courses.Telephonic Profiling: Conduct structured interviews over the phone to understand a student's academic background, career goals, and budget constraints.Virtual Pitching: Deliver clear, engaging pitches about courses, and post-study career opportunities.Relationship Management: Follow up regularly with students and parents via phone and WhatsApp to guide them through documentation and fees.Target Achievement: Meet weekly and monthly call volume, talk-time, and student enrollment targets.Essential Skills for Phone Counselling Excellent Telephone Etiquette: Maintain a warm, clear, and professional tone throughout long calling shifts.Active Listening on Calls: Catch subtle cues, hesitations, or doubts in a student's voice without visual feedback.Objection Handling: Confidently address student doubts regarding fees, course value, and placement guarantees over the phone. CRM Literacy: Log call statuses, notes, and follow-up reminders in CRM software (like LeadSquared, Salesforce, or HubSpot) while speaking.

MICROAI IS HIRING - CUSTOMER SUPPORT EXECUTIVE Work From Home 20,000 - 24,000/MonthMICROAI is hiring Customer Support Executives for its growing team. Both freshers and experienced candidates are welcome to apply. Job DetailsCompany: MICROAIPosition: Customer Support ExecutiveWork Mode: Work From HomeQualification: 12th Pass / GraduateExperience: Fresher / ExperiencedSalary: 20,000 - 24,000 per monthOpen Positions: Only 18Location: Remote / Work From Home Who Can Apply? 12th Pass candidates Graduates Freshers looking for their first job Candidates with customer support experience Good communication and basic computer skills preferred Candidates comfortable working from home How to ApplyInterested candidates should send their updated CV/Resume to: himanshu.micro1ai@gmail.comEmail Subject: Application - Customer Support WFH Company Website: micro1.ai Limited VacanciesOnly 18 positions available!Send your CV today and take the next step toward a Work From Home career with MICROAI. MICROAI - Work. Connect. Grow.

Customer Interaction: Handle inbound/outbound calls, emails, or chat messages from customers in a professional manner.Problem Solving: Listen to customer issues, diagnose problems, and provide accurate, timely solutions.Record Keeping: Update customer interaction details and records accurately in the company database/CRM system.Target Achievement: Meet daily and monthly performance targets, including average handling time and customer satisfaction scores. Adherence: Follow company policies, scripts, and quality guidelines while maintaining data privacy.Requirements & Qualifications Education: High School Diploma / 10+2 / Graduate in any stream.Experience: Freshers are welcome. 0 to 1 year of experience in a BPO or customer service role is a plus.Skills:Good spoken and written communication skills.Active listening and patience when dealing with customers.Basic computer literacy and typing skills.Flexibility: Willingness to work in rotational shifts or specified shift timings.

We're Hiring for Academic CounsellorPosition: Academic CounsellorCompany: upGradLocation: LucknowExperience: 2+ yearsCTC: Up to 7.5 LPA Fixed + 4 LPA IncentiveJob Summary:We are looking for experienced and result-oriented Academic Counsellors to join our team in Lucknow. The candidate will be responsible for counselling prospective students, understanding their career and learning requirements, and converting qualified leads into admissions.Key Responsibilities:* Counsel prospective students regarding upGrad's courses and programs.* Understand students' career goals and recommend suitable programs.* Handle leads through calls, follow-ups, and other communication channels.* Achieve admission and conversion targets.* Maintain regular follow-ups with prospective students.* Maintain accurate candidate/student records in CRM.* Provide a positive and professional counselling experience.Required Skills & Qualifications:* Minimum 2+ years of experience in EdTech Sales / Academic Counselling is mandatory.* Excellent verbal and written communication skills.* Strong convincing and counselling abilities.* Good sales and negotiation skills.* Stable career history with reasonable tenure in previous organizations.* Target-oriented and self-motivated approach.Apply now to build your career in the fast-growing edtech industry.Apply Nowhttps://docs.google.com/forms/d/e/1FAIpQLSfQsk86RLQBNIoupcH2TY2gneShXUzu03lr4biT8LqU16Mfqg/viewform?usp=publish-editor

Key ResponsibilitiesPerform incoming, in-process, and final product inspections.Verify products and materials against specifications, drawings, and quality standards.Conduct visual, dimensional, and functional inspections using measuring instruments.Record inspection results and maintain quality documentation.Identify, report, and segregate non-conforming materials/products.Assist in root cause analysis and corrective action implementation.Monitor production processes to ensure adherence to quality requirements.Support internal audits and compliance activities.Calibrate and maintain inspection and testing equipment as required.Collaborate with production, engineering, and quality teams to resolve quality issues.Ensure compliance with company quality policies, safety regulations, and industry standards.

Key ResponsibilitiesWelcome and assist visitors, clients, and guests in a professional manner.Manage the reception area and maintain a clean, organized, and professional environment.Answer, screen, and forward incoming phone calls and emails.Handle inquiries and direct them to the appropriate departments or personnel.Maintain visitor records and issue visitor passes as per company procedures.Schedule meetings, appointments, and conference room bookings.Receive, sort, and distribute incoming mail, courier deliveries, and packages.Maintain office supplies inventory and coordinate replenishment when required.Provide administrative support such as data entry, filing, photocopying, and document management.Coordinate travel arrangements, accommodations, and transportation if required.Support HR and administration activities as assigned.Ensure compliance with company security and reception protocols.

Key ResponsibilitiesPerform accurate data entry and maintain company records and databases.Prepare, organize, and file documents, reports, and correspondence.Support day-to-day administrative and back-office operations.Verify, update, and maintain records to ensure data accuracy.Coordinate with internal teams regarding documentation and operational requirements.Handle scanning, photocopying, filing, and document management activities.Assist in preparing reports, spreadsheets, and presentations as required.Monitor office supplies and coordinate procurement requests when needed.Ensure compliance with company policies and documentation standards.Support management with administrative tasks and special projects.

We are looking for a dedicated Ground Staff Executive to join our team in Gudivada. This role is crucial in providing excellent customer service at the airport and ensuring smooth operations. Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and tagging luggage.- Baggage Handling: Manage luggage by ensuring it is loaded properly and handled with care to prevent damage or loss.- Customer Service: Address passenger queries and complaints effectively, providing information and solutions to enhance their travel experience.- Security Regulations: Ensure compliance with airport security protocols and assist in checking travel documents as necessary.- Team Collaboration: Work closely with other staff members to coordinate passenger boarding and ensure efficient operations at the airport.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education. We are looking for individuals with strong communication skills who can engage effectively with passengers. The ideal candidate should be friendly, approachable, and able to remain calm under pressure. Basic computer skills for managing passenger systems are necessary. Prior experience is not required, making this an excellent opportunity for fresh graduates. We encourage applications from females who are willing to work full time and be part of a dynamic team in an office environment. A commitment to high-quality service and teamwork is essential for success in this role.

We are looking for a Ground Staff Executive based in Bhimavaram to join our team. This role is ideal for women with a passion for the aviation industry and customer service.Key Responsibilities:- Customer Assistance: Greet and assist passengers at the airport with their inquiries, ensuring a pleasant journey experience.- Check-in Operations: Manage the check-in process, handling tickets and baggage efficiently to avoid delays.- Boarding Management: Oversee the boarding process, ensuring passengers board in an orderly fashion and address any last-minute issues.- Problem Solving: Handle passenger complaints and concerns swiftly, offering solutions and maintaining a calm atmosphere.- Safety Procedures Compliance: Ensure all safety protocols and regulations are being followed to keep both staff and passengers safe during operations.Required Skills and Expectations:- A minimum of 12th-grade education is essential, and candidates should have strong communication skills to interact effectively with passengers.- Candidates should be enthusiastic, with a positive attitude and a service-oriented mindset. - Basic computer literacy is needed, as tasks may involve using systems for check-in and other functions.- A keen ability to work under pressure and manage multiple tasks simultaneously is crucial.- Candidates must be flexible with working hours, as shifts may vary, including weekends and holidays.- Punctuality and professionalism are expected to create a reliable service environment. This position offers learning opportunities in a dynamic work environment for those looking to grow in the airline industry.

As a Ground Staff Executive, you will play a key role in ensuring smooth airport operations and providing excellent service to passengers. Your main responsibilities will include:- Passenger Handling: Assist passengers during check-in, boarding, and baggage claim, ensuring a smooth and pleasant experience.- Check-in Services: Manage the check-in process efficiently by verifying passenger information and issuing boarding passes.- Baggage Management: Handle baggage queries and ensure that luggage is loaded and unloaded from aircraft properly, minimizing any delays.- Customer Service: Provide information and assistance to passengers regarding flights, schedules, and airport facilities, addressing any concerns they may have.- Communication Coordination: Collaborate with other team members and departments to ensure that all operations run seamlessly and communicate effectively.For this role, you should ideally possess the following skills and attributes:- Communication Skills: Strong verbal skills to interact with passengers and team members clearly and courteously.- Problem-Solving Ability: Quick thinking to address unexpected issues and find solutions effectively.- Attention to Detail: A keen eye to ensure accuracy in processes like check-in and baggage handling.- Team Player: Ability to work well with others in a fast-paced environment, contributing to team goals.- Flexibility: Willingness to work shifts, including weekends and holidays, as airport operation hours can vary.This position is suitable for female candidates who have completed their 12th grade and are eager to start a career in the aviation industry. Candidates with no experience are welcome to apply.