Job Description

We are looking for a Ground Staff Executive to join our team in Indore. This role is perfect for individuals with a passion for customer service and a desire to work in the aviation industry.

Key Responsibilities:

1. **Passenger Assistance**: Provide friendly and efficient support to passengers throughout their travel experience, from check-in to boarding. This includes answering questions, checking travel documents, and ensuring a smooth process.

2. **Check-in Services**: Manage the check-in process by verifying passenger details, issuing boarding passes, and handling baggage efficiently. You will play a crucial role in making sure flights depart on time.

3. **Customer Service**: Address passenger inquiries and resolve any issues that may arise during their journey. You will need to remain calm and professional, even in stressful situations.

4. **Safety Procedures**: Ensure that all safety protocols are followed at the airport. You will be responsible for conducting safety checks and assisting in emergency procedures when necessary.

Required Skills and Expectations:

Candidates should have a minimum of a 12th-grade education, with 0 to 2 years of experience in customer service preferred. Strong communication skills in English and the local language are essential. Applicants must be friendly, punctual, and able to work well in a team. A neat appearance and a positive attitude are important, as you will represent the company to passengers. Additionally, candidates should be flexible with work hours, including weekends and holidays.
  • Experience

    0 - 2 Years

  • No. of Openings

    870

  • Education

    12th Pass

  • Role

    Ground Staff Executive

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

About Star Airways

The success of Star Airways over the times has made us one of the leading platforms when it comes to travel and flight booking. Where druggies meet the prospects of their dream destination at veritably affordable pricing with numerous offers and abatements, And this is our sole fidelity to making trip affordable indeed to the lower middle class, From Leh to Kanyakumari or from Rann of kutch to Dong, Our leaves packages will expand to every part of India and internationally.
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