We are looking for a Ground Staff Executive to join our team in Indore. This role is perfect for individuals with a passion for customer service and a desire to work in the aviation industry.
Key Responsibilities:
1. **Passenger Assistance**: Provide friendly and efficient support to passengers throughout their travel experience, from check-in to boarding. This includes answering questions, checking travel documents, and ensuring a smooth process.
2. **Check-in Services**: Manage the check-in process by verifying passenger details, issuing boarding passes, and handling baggage efficiently. You will play a crucial role in making sure flights depart on time.
3. **Customer Service**: Address passenger inquiries and resolve any issues that may arise during their journey. You will need to remain calm and professional, even in stressful situations.
4. **Safety Procedures**: Ensure that all safety protocols are followed at the airport. You will be responsible for conducting safety checks and assisting in emergency procedures when necessary.
Required Skills and Expectations:
Candidates should have a minimum of a 12th-grade education, with 0 to 2 years of experience in customer service preferred. Strong communication skills in English and the local language are essential. Applicants must be friendly, punctual, and able to work well in a team. A neat appearance and a positive attitude are important, as you will represent the company to passengers. Additionally, candidates should be flexible with work hours, including weekends and holidays.
Experience
0 - 2 Years
No. of Openings
870
Education
12th Pass
Role
Ground Staff Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab