Job Description

We are looking for a Ground Staff Executive in Kolkata. This entry-level position is ideal for fresh graduates who want to start their careers in the aviation industry. As a Ground Staff Executive, you will assist customers and ensure smooth operations at the airport.

Key Responsibilities:

1. **Customer Service**: Greet and assist passengers with check-in, boarding, and inquiries. Provide helpful information and address any concerns to enhance their travel experience.

2. **Baggage Handling**: Manage the loading and unloading of baggage. Ensure that all luggage is correctly tagged and handled securely to prevent loss or damage.

3. **Check-in Management**: Assist passengers during the check-in process by verifying their documents, issuing boarding passes, and managing queues effectively.

4. **Flight Coordination**: Collaborate with the airline team to provide updates on flight status. Communicate any changes to passengers promptly to ensure they are well-informed.

Required Skills and Expectations:

The ideal candidate should have a friendly and approachable demeanor. Strong communication skills in English and local languages are essential for effective interaction with passengers. Attention to detail is important to ensure accuracy in baggage handling and check-in processes. Candidates should be able to work in a fast-paced environment and maintain a positive attitude. A high level of professionalism is expected at all times when dealing with customers and colleagues. Flexibility in working hours, including weekends and holidays, may also be required.
  • Experience

    0 - 1 Years

  • No. of Openings

    20

  • Education

    12th Pass

  • Role

    Ground Handling Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 28 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation

  • Face Interview Location

    kolkata

About Aviindia Institute of Aviation and Hospitality Management

We are a trusted aviation and hospitality training institute dedicated to helping students build practical skills and professional confidence. Our focus is on quality training, honest guidance, and career awarenessso students and parents can make informed decisions.
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