Hiring Fresher - Ground Staff Executive - Gwalior

We are looking for a dedicated Ground Staff Executive in Gwalior, India. This entry-level position is suitable for candidates with less than two years of experience and requires a minimum education of 12th grade.

Key Responsibilities:

1. **Customer Service**: Assist passengers with check-in, boarding, and luggage inquiries. Provide a friendly and helpful experience to ensure passenger satisfaction.

2. **Baggage Handling**: Manage the safe loading and unloading of passenger baggage, ensuring it is processed correctly. Maintain accuracy in tracking baggage to avoid losses.

3. **Ground Operations Support**: Collaborate with various departments to facilitate smooth operations. This includes coordinating with flight crews, ticketing, and other team members.

4. **Safety Compliance**: Adhere to safety protocols and procedures. Ensure that all activities comply with airport safety regulations to maintain a secure environment.

5. **Problem Solving**: Address passenger issues and complaints effectively and promptly. Show empathy and a willingness to find solutions to enhance customer experience.

Required Skills and Expectations:

Candidates should possess strong communication skills and a friendly attitude. The ability to work well under pressure and adapt to a fast-paced environment is essential. Good teamwork and collaboration skills are necessary for interacting with other staff members. Attention to detail is crucial for managing luggage and ensuring accuracy in customer service. A positive approach and dedication to helping others will contribute to success in this role.

• Experience

  0 - 2 Years

• No. of Openings

  870

• Education

  12th Pass

• Role

  Ground Staff Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab