Guest House Management HousekeepingBartenderSteward ActivitiesRoom ServiceGuest HandlingHotel BookingGuest ServicesOrder TakingHotel OperationWaiter ServiceHousekeeperGood Communication Skills
We are looking for a dedicated Hotel Executive in Hojai, India, who is eager to learn and grow in the hospitality industry. This entry-level position is perfect for someone with a passion for customer service and a desire to contribute to a positive guest experience.Key Responsibilities:1. Guest Assistance: Provide friendly and professional service to guests upon check-in and check-out. Address their inquiries and assist with any special requests to ensure a pleasant stay.2. Front Desk Operations: Manage the front desk area by answering phone calls, handling reservations, and processing payments accurately. Keep the reception organized and welcoming.3. Customer Service: Respond to guest complaints and feedback with patience and professionalism. Work to resolve issues quickly to maintain high customer satisfaction.4. Collaboration: Work closely with other hotel departments, including housekeeping and management, to maintain smooth operations and enhance guest experiences.5. Administrative Tasks: Assist with administrative functions such as updating guest records and maintaining inventory of supplies at the front desk.Required Skills and Expectations:Candidates should have a high school diploma and a strong willingness to learn. Good communication and interpersonal skills are essential. A friendly attitude and the ability to work under pressure are also important. Basic computer knowledge will be an advantage. This role requires a positive and proactive approach to guest services and teamwork in a fast-paced environment.
Housekeeping BartenderSteward ActivitiesRoom ServiceGuest HandlingHotel BookingGuest House ManagementGuest ServicesOrder TakingHotel OperationWaiter ServiceHousekeeperGood Communication Skills
We are looking for a Hotel Manager to oversee the daily operations of our hotel in Hojai. This is an exciting opportunity for someone who is enthusiastic about providing excellent customer service and creating a welcoming environment for guests.- Manage daily hotel operations: You will be responsible for ensuring everything runs smoothly, from check-in to check-out, to provide guests with a seamless experience.- Supervise staff: You will lead and support the hotel team, including front desk, housekeeping, and maintenance, ensuring that everyone works together efficiently.- Customer service excellence: You are expected to address guest inquiries and complaints promptly and professionally, ensuring a positive experience for all visitors.- Financial oversight: You will assist in monitoring budgets, managing expenses, and maximizing hotel revenue through effective management and marketing strategies.- Maintain hotel standards: Regularly assess hotel facilities and services to ensure they meet quality standards and implement improvements where necessary.- Coordinate events and promotions: You will plan and manage special events or promotions to enhance guests' experiences and increase hotel visibility.We require someone who is organized, has strong communication skills, and is a team player. A positive attitude and the ability to work under pressure are important. Previous experience in hospitality is beneficial, but not mandatory. A 12th-grade education is the minimum requirement to apply for this full-time position.