We are looking for a dedicated Hotel Executive in Hojai, India, who is eager to learn and grow in the hospitality industry. This entry-level position is perfect for someone with a passion for customer service and a desire to contribute to a positive guest experience.
Key Responsibilities:
1. **Guest Assistance**: Provide friendly and professional service to guests upon check-in and check-out. Address their inquiries and assist with any special requests to ensure a pleasant stay.
2. **Front Desk Operations**: Manage the front desk area by answering phone calls, handling reservations, and processing payments accurately. Keep the reception organized and welcoming.
3. **Customer Service**: Respond to guest complaints and feedback with patience and professionalism. Work to resolve issues quickly to maintain high customer satisfaction.
4. **Collaboration**: Work closely with other hotel departments, including housekeeping and management, to maintain smooth operations and enhance guest experiences.
5. **Administrative Tasks**: Assist with administrative functions such as updating guest records and maintaining inventory of supplies at the front desk.
Required Skills and Expectations:
Candidates should have a high school diploma and a strong willingness to learn. Good communication and interpersonal skills are essential. A friendly attitude and the ability to work under pressure are also important. Basic computer knowledge will be an advantage. This role requires a positive and proactive approach to guest services and teamwork in a fast-paced environment.
Experience
0 - 1 Years
No. of Openings
45
Education
12th Pass
Role
Hotel Management Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 28 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Overtime Pay, Joining Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR -6009584556