We are looking for a dedicated Hotel Executive to join our team in Lumding. This is a full-time position suitable for individuals with 0 to 2 years of experience. If you are passionate about hospitality and customer service, we want to hear from you. Key Responsibilities:- Guest Check-in and Check-out: You will help guests with the check-in and check-out processes, ensuring a smooth and friendly experience. Your role will involve confirming bookings and handling guest inquiries efficiently.- Customer Service: Providing excellent customer service is key. You will address guests' needs and concerns promptly, creating a welcoming environment that encourages repeat visits.- Record Management: Maintaining accurate records of bookings, payments, and guest interactions is important. You will handle paperwork and ensure that all information is updated and organized.- Assist in Hotel Operations: You will support various hotel operations, including managing reservations and coordinating with housekeeping and maintenance staff to fulfill guest requirements.- Complaint Resolution: When guests face issues, you will be responsible for effectively addressing their complaints and ensuring their satisfaction.Required Skills and Expectations:- A minimum qualification of 12th standard is necessary.- Good communication skills, both verbal and written, are essential for interacting with guests.- Strong interpersonal skills to foster positive relationships with guests and team members.- Basic computer skills for managing bookings and records.- A positive attitude and willingness to learn about the hospitality industry. - Ability to work in a team and handle busy situations with composure.