Job Description

We are looking for a dedicated Hotel Executive to join our team in Lumding. This is a full-time position suitable for individuals with 0 to 2 years of experience. If you are passionate about hospitality and customer service, we want to hear from you.

Key Responsibilities:

- Guest Check-in and Check-out: You will help guests with the check-in and check-out processes, ensuring a smooth and friendly experience. Your role will involve confirming bookings and handling guest inquiries efficiently.

- Customer Service: Providing excellent customer service is key. You will address guests' needs and concerns promptly, creating a welcoming environment that encourages repeat visits.

- Record Management: Maintaining accurate records of bookings, payments, and guest interactions is important. You will handle paperwork and ensure that all information is updated and organized.

- Assist in Hotel Operations: You will support various hotel operations, including managing reservations and coordinating with housekeeping and maintenance staff to fulfill guest requirements.

- Complaint Resolution: When guests face issues, you will be responsible for effectively addressing their complaints and ensuring their satisfaction.

Required Skills and Expectations:

- A minimum qualification of 12th standard is necessary.

- Good communication skills, both verbal and written, are essential for interacting with guests.

- Strong interpersonal skills to foster positive relationships with guests and team members.

- Basic computer skills for managing bookings and records.

- A positive attitude and willingness to learn about the hospitality industry.

- Ability to work in a team and handle busy situations with composure.
  • Experience

    0 - 2 Years

  • No. of Openings

    130

  • Education

    12th Pass

  • Role

    Hotel Executive

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBERT*-6001751983

About Go Star Aviation

Go Star Aviation is one of the leading Air Hostess training institutes in Kolkata, known for its strong placement record and commitment to quality aviation education. We focus on delivering comprehensive training programs that blend both theoretical knowledge and practical exposure, ensuring students are fully prepared for real-world airline requirements.
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