We are looking for a dedicated Hotel Executive to join our team in Lumding. This is a full-time position suitable for individuals with 0 to 2 years of experience. If you are passionate about hospitality and customer service, we want to hear from you.
**Key Responsibilities:**
- **Guest Check-in and Check-out:** You will help guests with the check-in and check-out processes, ensuring a smooth and friendly experience. Your role will involve confirming bookings and handling guest inquiries efficiently.
- **Customer Service:** Providing excellent customer service is key. You will address guests' needs and concerns promptly, creating a welcoming environment that encourages repeat visits.
- **Record Management:** Maintaining accurate records of bookings, payments, and guest interactions is important. You will handle paperwork and ensure that all information is updated and organized.
- **Assist in Hotel Operations:** You will support various hotel operations, including managing reservations and coordinating with housekeeping and maintenance staff to fulfill guest requirements.
- **Complaint Resolution:** When guests face issues, you will be responsible for effectively addressing their complaints and ensuring their satisfaction.
**Required Skills and Expectations:**
- A minimum qualification of 12th standard is necessary.
- Good communication skills, both verbal and written, are essential for interacting with guests.
- Strong interpersonal skills to foster positive relationships with guests and team members.
- Basic computer skills for managing bookings and records.
- A positive attitude and willingness to learn about the hospitality industry.
- Ability to work in a team and handle busy situations with composure.
Experience
0 - 2 Years
No. of Openings
130
Education
12th Pass
Role
Hotel Executive
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBERT*-6001751983