Freshers & Experience || Full Time || Air Ticketing Agent

As an Air Ticketing Associate, you will play a crucial role in helping customers plan and book their travel. Your main goal is to ensure a smooth ticketing process for air travel.

**Key Responsibilities:**

- **Customer Assistance:** Help customers with inquiries about flight availability, schedules, and fares. You will be the first point of contact for customers seeking travel information.

- **Booking Management:** Process ticket bookings by entering customer details and flight information accurately into the system. Attention to detail is essential to avoid any booking errors.

- **Ticket Issuance:** Issue and send out tickets to customers once the booking is confirmed. Ensure that all documents are accurate and sent in a timely manner to enhance customer satisfaction.

- **Payment Processing:** Handle customer payments safely and securely. You will be responsible for processing transactions and ensuring that all financial records are maintained accurately.

- **Problem Resolution:** Address and resolve any issues that arise during the ticketing process. This may include changes to bookings or dealing with cancellations to ensure a smooth experience for customers.

**Required Skills and Expectations:**

Candidates should have a basic understanding of air travel and ticketing systems. Strong communication skills are necessary, as you will interact directly with customers and need to explain travel details clearly. A keen eye for detail is important to ensure accurate bookings and issue resolution. Candidates should be able to work in a fast-paced environment and should be comfortable handling financial transactions. A positive attitude and willingness to learn are essential, especially for those with limited experience.

• Experience

  0 - 1 Years

• No. of Openings

  55

• Education

  10th Pass

• Role

  Air Ticketing Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata