Hospitality Executive 12th Pass Fresher Jobs in Tinsukia

We are seeking a dedicated Hospitality Executive in Makum, Tinsukia, to provide excellent customer service and support our daily operations in the hospitality sector. This role is perfect for individuals passionate about delivering memorable experiences for guests.Key Responsibilities:1. **Customer Interactions:** Engage with guests to understand their needs and preferences, ensuring satisfaction through attentive service.2. **Administrative Tasks:** Assist with managing bookings, reservations, and inquiries, maintaining organized records to ensure smooth operations.3. **Team Collaboration:** Work closely with various departments, including housekeeping and food service, to ensure all areas function efficiently and meet guest expectations.4. **Problem Resolution:** Address any guest complaints or issues promptly and professionally, striving to turn challenges into positive experiences.5. **Promotional Activities:** Support marketing efforts by communicating special offers and events to guests, helping to enhance their overall experience and encourage repeat business.Required Skills and Expectations:Candidates must have a great attitude towards customer service, demonstrating strong communication skills and a friendly demeanor. An ability to work well under pressure and adapt to changing situations is essential. Familiarity with hospitality industry standards and a willingness to learn on the job is important, as is being a team player who contributes to a positive work environment. A minimum of a 12th-grade education is required, with 0 to 2 years of experience preferred but not mandatory.

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.

As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.

Female Indian nationals, with an Indian Passport, between 18 to 27 years of age.Educational Qualification: A minimum of 10+2, from a recognised Board or University.Communication: Fluency and clarity of speech in both English and Hindi.Height and Weight: A minimum of 155 cms, and weight proportionate to BMI.Appearance: Positive body language and well groomed. No tattoos should be visible while in uniform.