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Ground Staff Activities Fresher Jobs in Kolkata

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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in creating memorable experiences for travelers at Kolkata Airport. You will assist guests with their needs and ensure smooth operations to enhance their journey.Key Responsibilities:- **Guest Assistance**: Greet and assist passengers, addressing their queries and concerns with a friendly demeanor.- **Information Provider**: Offer timely information regarding flight schedules, boarding gates, and airport facilities to ensure that guests feel informed and comfortable.- **Problem Resolution**: Actively listen to guest complaints or issues and work towards effective solutions while maintaining a positive attitude.- **Coordination with Staff**: Collaborate with various airport staff and departments to ensure seamless guest experiences, including transportation, security, and baggage handling.- **Feedback Collection**: Gather feedback from passengers to improve services and pass valuable insights to management.Required Skills and Expectations:Candidates should have effective communication skills in both English and the local language, along with a friendly and approachable personality. A strong sense of customer service is crucial, as is the ability to remain calm under pressure. Candidates should be punctual, reliable, and able to work in a fast-paced environment. A high school diploma (10th pass) is required, and previous experience is not mandatory but will be considered an advantage. Enthusiasm and a willingness to learn are essential for success in this role.
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Airport Operations Executive - Full Time - Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Aviation Ground Staff Activities Ground Handling Airport Cargo Airport Operation
We are looking for an Airport Operations Executive to join our dynamic team in Kolkata. This entry-level position is ideal for individuals with a passion for aviation and a keen interest in ensuring smooth airport operations.Key Responsibilities:- **Monitoring Air Traffic:** You will assist in observing flight schedules and ensuring timely departures and arrivals. Keeping track of any delays and updating relevant personnel is crucial for maintaining operational efficiency.- **Passenger Assistance:** You will provide support to passengers regarding flight information, baggage claims, and navigational queries within the airport. Excellent communication skills are necessary to guide passengers effectively.- **Collaborating with Team Members:** Teamwork is vital in airport operations. You will work closely with other staff, including ground crew and security personnel, to ensure coordinated efforts in handling passenger flow and cargo.- **Maintaining Safety Standards:** Upholding safety regulations is paramount. You will learn about airport safety protocols and assist in ensuring that all operations comply with relevant laws and guidelines.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to handle various situations effectively. A basic understanding of airport operations is a plus, though no prior experience is required. The ability to work in a fast-paced environment, stay organized, and pay attention to detail will be essential for success in this role. Adaptability and a willingness to learn will help you thrive in the ever-changing airport environment.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Kolkata
Ground Operation Ground Management Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Hospitality Aviation Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Airport Cargo Aircraft Maintenance Airline Operations Airport Operation Steward Activities Air Hostess Activities Hostess Activities English Language Airport Ticketing Personality Development Basic Computer Skills Customer Service
We are looking for dedicated and motivated individuals to join our team as Airport Staff in Kolkata. This position requires commitment and the ability to work in a fast-paced environment. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in procedures, provide information about flights, and address any concerns they may have to ensure a pleasant travel experience. - **Baggage Handling:** Responsible for the efficient loading and unloading of luggage from aircraft, ensuring items are handled with care to avoid damage.- **Security Checks:** Conduct security screenings of passengers and their luggage to uphold safety regulations, ensuring all protocols are strictly followed.- **Coordinating with Airlines:** Collaborate with various airline representatives to facilitate smooth operations and assist in resolving any issues that may arise.- **Emergency Response:** Be prepared to respond to emergencies effectively, following established protocols to ensure passenger and staff safety.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education. We welcome applicants with 0 to 6 years of experience in customer service or related fields. Strong communication skills are essential to interact with passengers and team members. A positive attitude and the ability to work well under pressure are crucial. Punctuality and reliability are expected, as airport operations run on strict schedules. Flexibility to work varied shifts, including weekends and holidays, is important.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking enthusiastic individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for those looking to start their career in the aviation industry, providing essential support to ensure smooth airport operations.Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, provide information about flights, and address inquiries to create a positive travel experience.- Baggage Handling: Safely manage and load/unload luggage, ensuring it is handled with care to prevent damage.- Security Checks: Conduct necessary security procedures, including screening of passengers and their belongings to ensure safety regulations are met.- Coordination: Work closely with cabin crew and other ground staff to facilitate boarding processes and manage any on-ground issues effectively.- Emergency Procedures: Stay prepared to respond to emergencies and follow safety protocols to ensure passenger and staff safety.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills to engage with passengers and team members effectively. A polite and friendly demeanor is essential to enhance the customer experience. Basic problem-solving abilities are necessary to address any issues that may arise during operations. Physical fitness is important, as the role involves moving and handling luggage. A willingness to work in various shifts, including weekends and holidays, is expected in this fast-paced environment.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aircraft Maintenance Cargo Handling Passenger Handling Ground Staff Activities
As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.
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  • Fresher
  • 9.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Ground Staff Activities Cabin Crew Activities Interpersonal Skills Ground Handling Hospitality Air Traffic Control Aviation Security Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for enthusiastic individuals to join our team as Airline Ground Staff in Kolkata. This is a full-time position, ideal for freshers who have completed at least 10th grade. As part of the ground staff team, you will play a crucial role in ensuring a smooth and pleasant experience for passengers.**Key Responsibilities:**- **Check-In Assistance:** Welcome passengers at the check-in counter, handle their luggage, and ensure proper documentation for a seamless travel experience.- **Baggage Handling:** Oversee the safe loading and unloading of luggage, making sure it reaches the correct destination without damage.- **Customer Service:** Answer queries and provide information to passengers regarding flights, services, and facilities to enhance their overall experience.- **Emergency Procedures:** Be familiar with safety and emergency protocols, ensuring passenger safety and compliance with airline regulations.- **Collaboration with Team:** Work closely with other ground staff and airline personnel to coordinate efficient operations throughout the airport.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to interact effectively with passengers. A customer-friendly attitude and a willingness to assist others are essential. Attention to detail is needed for handling luggage and ensuring accurate documentation. Ability to work in a fast-paced environment and adapt to changing situations is important. Teamwork and a collaborative spirit will help create a positive atmosphere for both passengers and staff.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This is an entry-level position ideal for candidates with a passion for customer service and an interest in the aviation industry.**Key Responsibilities:**- **Greeting Passengers:** Welcome passengers at arrival and departure points, ensuring they feel comfortable and valued as they start or finish their journey.- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and tagging luggage, to ensure a smooth travel experience.- **Providing Information:** Offer accurate information about flight schedules, airport facilities, and services available, assisting passengers with any inquiries they may have.- **Handling Baggage:** Assist in managing checked baggage and address lost or damaged luggage issues promptly and professionally.- **Customer Support:** Address passenger concerns and complaints efficiently, ensuring they feel heard and their issues are resolved quickly.- **Safety Compliance:** Follow airport security and safety protocols diligently to maintain a safe environment for all passengers and staff.**Required Skills and Expectations:**Candidates should have a minimum educational qualification of a 10th pass. Strong communication skills are essential, as the job involves interacting with diverse passengers. Patience and a customer-friendly attitude are crucial for resolving issues effectively. Applicants should be willing to work flexible hours, including weekends and holidays, to meet the operational needs of the airport. A basic understanding of computers and ticketing systems will be beneficial.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities
As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring passengers have a smooth and pleasant experience at the airport. This position is ideal for recent school graduates looking to start their career in the aviation industry.Key Responsibilities:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they receive their boarding passes and any necessary information for their flights.- **Baggage Handling**: Workers in this role will assist passengers with their luggage, making sure they are tagged correctly and directed to the right areas for boarding.- **Customer Support**: You will address passenger inquiries and concerns, providing them with clear and helpful information about flights, airport facilities, and other travel-related services.- **Coordination with Team Members**: You will work closely with other airport staff, ensuring efficient operations and smooth service delivery to passengers.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with passengers from diverse backgrounds. Attention to detail is crucial for managing check-in processes and baggage correctly. A friendly and approachable demeanor is essential, as you will be the face of the airports customer service. Basic computer skills are expected, as you will be using airport systems to assist passengers. A willingness to work in a fast-paced environment and flexibility with shifts is important for success in this role.
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  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Kolkata
Airline Operations Aircraft Maintenance Airport Operation Aviation Aviation Security Cabin Crew Activities Cargo Handling Passenger Handling Hospitality
We are looking for dedicated female candidates to join our team as Airline Ground Staff in Kolkata. This is an excellent opportunity for freshers who are eager to start their careers in the aviation industry.Key Responsibilities:- **Customer Service**: Engage with passengers at the airport, providing information, assistance, and ensuring a positive travel experience.- **Check-In Assistance**: Help passengers with the check-in process, including verifying travel documents and issuing boarding passes.- **Baggage Handling**: Coordinate the proper handling and tracking of passenger luggage, ensuring it is loaded and unloaded securely.- **Safety and Security**: Ensure compliance with safety regulations by conducting security checks and providing support during emergency situations.- **Problem Solving**: Address passenger complaints and resolve issues quickly, maintaining a calm and professional demeanor at all times.Required Skills and Expectations:Candidates must possess excellent communication skills in English and Hindi, along with a friendly and approachable attitude. The ability to work efficiently in a fast-paced environment is essential. Candidates should be punctual, organized, and detail-oriented. A good understanding of customer service principles will be beneficial. Must be a team player, demonstrating flexibility and a willingness to assist colleagues whenever necessary. Applicants should be available to work full-time from the office and have completed their 10th grade education.
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  • Fresher
  • 2.0 Lac/Yr
  • Dumdum Kolkata
Customer Service Air Ticketing Ground Staff Activities Ground Handling Aviation Security
We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boarding Customer service at Counter baggage scanning tag Printing helping passengers at Gates coordination with security airlines Eligibility- 12th pass to Graduate .Male Age - 18-32 Female Age - 18 -28 Fresher. Good Communication salary - + PF + ESIC . Location -Kolkata Airport How to Apply -Candidates can directly call HR SABINA (WhatsApp -9875616928)
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Kolkata
Ground Management Airport Ground Handling Ground Handling Ground Operation Aviation Ground Staff Activities
We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is ideal for freshers who are looking to start their careers in aviation and customer service.Key responsibilities include:1. **Passenger Assistance:** Provide excellent support to passengers during check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Baggage Management:** Handle the loading, unloading, and transportation of passenger baggage with care and attention to detail.3. **Safety Compliance:** Ensure that safety protocols are followed at all times during ground operations to maintain a secure environment.4. **Customer Service:** Address passenger inquiries and concerns promptly and professionally, maintaining a friendly and welcoming demeanor.5. **Team Collaboration:** Work closely with other staff members to coordinate various airport operations efficiently.Required skills and expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A pleasant personality and a friendly attitude are essential for interacting with passengers. Attention to detail and the ability to work well under pressure are important for managing tasks efficiently. The role does require being physically active, as it involves standing and walking for long periods. Enthusiasm for teamwork and a willingness to learn quickly will be vital for success in this position. Females are encouraged to apply as part of our commitment to promoting diversity in the workplace.
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Ground Operations Staff (Freshers) Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airport Operation Ground Staff Activities Airline Operations Ground Management Airport Ramp Airport Ground Handling
Ground Operation Staff are vital airport personnel who ensure the safety, security, and convenience of passengers, alongside managing daily flight operations. Key responsibilities include passenger check-in, boarding assistance, luggage handling, security screening, and coordinating ramp services, all crucial for achieving on-time performance and seamless customer service. Key Job Responsibilities of Ground Staff:Passenger Service & Check-in:Greeting passengers, verifying travel documents (passports, tickets), and issuing boarding passes.Assisting special assistance passengers (elderly, unaccompanied minors, passengers with disabilities).Managing check-in counters and assisting with seat allocation.Managing boarding gates, making announcements, and ensuring timely boarding.Baggage & Cargo Management:Tagging, screening, and, for ramp staff, loading/unloading luggage from the aircraft.Handling lost, damaged, or misplaced baggage complaints.Ramp & Technical Operations:Guiding aircraft to parking bays (marshalling).Coordinating ramp services, including refueling, cabin cleaning, catering, and luggage loading.Performing aircraft pushback and towing, and ensuring safety compliance on the airside.Security & Regulatory Compliance:Ensuring compliance with safety regulations and security protocols for passengers and luggage.Working with security personnel to prevent unauthorized access.Operational Coordination:Providing flight information, handling delays, and coordinating with flight crew and dispatch control.Updating flight databases and managing terminal passenger flow. Required Skills and Qualifications:Communication: Excellent verbal and written skills.Customer Service: Friendly, patient, and problem-solving attitude.Physical Stamina: Ability to stand for long periods and work in shift rosters.Time Management: Ability to work under tight deadlines.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Female
  • Kolkata
Aviation Hospitality Air Hostess Activities Cabin Crew Activities Ground Staff Activities Steward Activities Hostess Activities English Language
As an Air Hostess, you will be responsible for ensuring the safety and comfort of passengers on board. Your key responsibilities will include greeting passengers, serving meals and drinks, conducting safety demonstrations, and assisting passengers during the flight. To excel in this role, you must possess excellent communication and customer service skills, as well as a friendly and approachable demeanor. Attention to detail, the ability to remain calm under pressure, and a professional appearance are also essential qualities for this position. Additionally, the ability to work well in a team and adapt to changing situations is crucial. If you are a female candidate with a 10th pass qualification and are looking for a full-time position in Kolkata, India, this role may be a perfect fit for you.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.
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Housekeeping Air Ticketing Airport Operation Internal Communication Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Ground Management Aviation
Job Openings for 45 Ground Staff Executive Jobs for Freshers in Mumbai, Delhi, Bangalore, Hyderabad, Ahmedabad, Kolkata, Surat, Pune, Jaipur, Lucknow, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BAMS, B.Sc with Good knowledge in Housekeeping, Air Ticketing, Airport Operation, Internal Communication, Ground Staff Activities, Ground Handling, Cargo Handling, Personality Development, Airport Cargo, Ground Management, Aviation etc.
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Airline Operations Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Ground Operation Passenger Handling Aviation Security
Ground Staff activities,ground handling,passenger handling and GSA,GSA, Some important duties like administrative related to airline operations
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Aviation Security Cabin Crew Activities Ground Staff Activities Aviation Aircraft Maintenance Interpersonal Skills
Customer Service: Provide excellent customer service to passengers by assisting with check-in, baggage handling, boarding, and resolving any inquiries or issues.- Ground Handling: Assist in ground operations such as marshaling, towing, refueling, and guiding aircraft to their gates.- Ground Staff Activities: Perform various tasks on the ground including maintaining cleanliness in the terminal, loading/unloading luggage, and assisting passengers with special needs.
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Airport Operation Housekeeping Internal Communication Air Ticketing Ground Staff Activities Aviation Aviation Security Personality Development Ground Management
- Airport Operation: Assisting in the smooth operation of airport activities such as check-in, boarding, and baggage handling.- Housekeeping: Ensuring cleanliness and hygiene within the aircraft cabin and restrooms for the comfort of passengers.- Internal Communication: Communicating effectively with the cabin crew team and other departments to ensure seamless coordination during flights.- Air Ticketing: Handling ticketing procedures, seat allocation, and assisting passengers with boarding passes.- Ground Staff Activities: Collaborating with ground staff for efficient pre and post-flight activities like security checks and aircraft preparation.- Aviation: Understanding and complying with aviation regulations, safety procedures, and emergency protocols to ensure passenger safety.- Aviation Security: Maintaining a vigilant eye on cabin security and responding promptly to any security threats or emergencies.- Personality Development: Maintaining a positive and professional demeanor, providing excellent customer service, and resolving passenger issues with tact and diplomacy.- Ground Management: Assisting in the overall management of ground operations, including coordinating with ground crew and ensuring timely departures and arrivals.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to work in a fast-paced environment and handle stressful situations calmly.- Strong customer service orientation and a friendly, welcoming attitude.- Attention to detail and ability to follow strict safety protocols.- Flexibility to work on different shifts, weekends, and holidays.- Physical fitness and ability to stand for long periods and lift heavy luggage.- Understanding of teamwork and willingness to collaborate with colleagues for efficient operations.
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Ground Staff Activities Aviation
- Greeting passengers: Welcome passengers as they enter the airport terminal, providing a positive first impression and helping them feel comfortable.- Assisting with check-in procedures: Aid passengers with check-in processes, including luggage check-in, issuing boarding passes, and guiding them to the security checkpoint.- Providing information: Offer assistance and answer any questions passengers may have regarding flight schedules, gate locations, airport facilities, and amenities.- Handling passenger inquiries: Address passenger concerns, complaints, or special requests promptly and professionally to ensure a pleasant travel experience.- Ensuring passenger safety: Follow security protocols and procedures to maintain a safe and secure environment for all passengers and airport staff.- Liaising with other airport departments: Collaborate with airline staff, security personnel, and other airport employees to ensure smooth operations and efficient passenger services.Skills and Expectations:1. Strong communication skills to interact effectively with passengers from diverse backgrounds.2. Ability to multitask and prioritize tasks in a fast-paced and dynamic airport environment.3. Customer service-oriented mindset to provide exceptional assistance and support to passengers.4. Basic computer proficiency to operate check-in systems and access flight information.5. Adherence to safety and security protocols to uphold airport regulations and standards.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- **Passenger Check-In**: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- **Boarding Procedures**: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- **Customer Service**: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- **Baggage Handling**: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- **Coordination**: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Ground Staff Activities Aviation Airline Operations Airport Operation Cargo Handling Air Traffic Control Passenger Handling Hospitality Aviation Security Cabin Crew Activities Interpersonal Skills Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Maintenance
As an Airport Guest Relationship Executive in Kolkata, India, you will be responsible for providing exceptional customer service to airport guests throughout their journey. Your key responsibilities will include welcoming guests, assisting with check-in procedures, resolving customer inquiries, and ensuring a pleasant travel experience. You will also be required to handle guest complaints professionally and maintain a positive attitude at all times. To succeed in this role, you should have excellent communication skills, a friendly demeanor, and the ability to work well under pressure. A 12th pass qualification is required, and prior experience in a customer service role is preferred but not mandatory. Additionally, you must be a team player, detail-oriented, and have a passion for delivering superior service to guests. This full-time position will require you to work from the office, so flexibility and a willingness to work in a fast-paced environment are essential.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
As a Ground Handling Staff in Kolkata, India, you will be responsible for ensuring the smooth operation of ground activities at the airport. This includes assisting passengers with check-in, baggage handling, and boarding procedures, as well as coordinating with other ground staff to ensure timely departure and arrival of flights.Key responsibilities include greeting and assisting passengers with check-in and boarding procedures, handling baggage and cargo, escorting passengers to and from aircraft, marshaling aircraft on the ground, and coordinating with other ground staff to ensure efficient operations.To excel in this role, you should have a 12th pass education, good communication skills, the ability to work well in a team, strong organizational skills, and a customer-oriented approach. Additionally, you should be physically fit and able to work in a fast-paced environment while adhering to all safety and security procedures. This is a full-time position based in an office at the airport, requiring a commitment to providing excellent service to passengers and ensuring the smooth running of ground operations.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Housekeeping Air Ticketing Airport Operation Internal Communication Ground Staff Activities Ground Handling Cargo Handling Personality Development Airport Cargo Aviation Aviation Security Good Communication Ground Management
As a Ground Staff Executive, you will be responsible for various tasks related to the smooth functioning of airport operations. Key responsibilities include assisting in ground handling activities such as baggage handling, aircraft marshalling, and assisting passengers. You will also be involved in air ticketing, cargo handling, and ensuring airport security. Strong communication skills are essential for coordinating with internal stakeholders and providing excellent customer service. A 10th-grade education is required, and prior experience in the aviation industry is preferred but not mandatory. The ideal candidate should have a strong sense of responsibility, attention to detail, and good problem-solving skills to handle various ground staff activities efficiently. This is a full-time position based in Kolkata, requiring you to work from the office.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Kolkata
Cargo Handling Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive
As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.
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Fresher hiring for Air Hostess

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Aviation Hospitality Air Hostess Activities Cabin Crew Activities Ground Staff Activities Hostess Activities
We are looking for a dedicated and friendly Air Hostess to join our team in Kolkata. This is an exciting opportunity for individuals who are eager to provide exceptional service in the aviation industry. As an Air Hostess, your main responsibilities will include ensuring the safety and comfort of passengers during flights. You will perform safety demonstrations before takeoff, assist passengers with their needs, and serve food and beverages. You will also handle any emergencies that may arise and provide first aid as necessary.To succeed in this role, you should possess excellent communication skills, a positive attitude, and the ability to work well under pressure. You must be comfortable working in a fast-paced environment and be willing to adapt to changing situations. A strong sense of teamwork is essential, as you will collaborate with other crew members to ensure a smooth flight experience. A high school diploma (12th pass) is required, and prior experience in a customer service role is beneficial but not mandatory. You should be willing to undergo training to learn about aviation safety regulations and emergency procedures. Finally, a neat appearance and a friendly demeanor are essential to create a welcoming atmosphere for passengers. If you are passionate about travel and enjoy helping people, we would love to have you on board!CONTACT DETAILS - 9875598230
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Freshers For Airport Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Personality Development Basic Computer Skills Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Direct Sales
We are seeking enthusiastic Airport Staff to join our team in Kolkata. This entry-level position is ideal for individuals looking to start a career in the aviation industry and requires a keen interest in customer service.Key Responsibilities:1. Customer Assistance: Welcome and guide passengers through the airport, answering their queries and providing essential information about flights and services.2. Check-in and Boarding: Assist passengers with check-in processes, ensuring they have the correct documents and luggage complies with airline regulations. Help with boarding procedures to ensure a smooth and timely departure.3. Baggage Handling: Support with baggage check-in and retrieval, monitoring luggage on the conveyor belts, and assisting passengers with their bags when needed.4. Safety and Security: Ensure that airport safety protocols are followed, including screening luggage and maintaining a secure environment for passengers and staff.5. Communication: Liaise between passengers and other airport staff, relaying information about flight delays, cancellations, and other updates.Required Skills and Expectations:Candidates should have a completed 12th-grade education and a friendly, positive attitude. Strong communication skills in both English and local languages are essential to assist a diverse group of passengers. Attention to detail, the ability to stay calm under pressure, and teamwork are also important. This role requires flexibility, as shifts may vary, including weekends and holidays.
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Fresher hiring for Ground Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Air Hostess Activities Air Charter Operation Aircraft Maintenance Aviation Customer Service Airport Ground Handling Airport Cargo Air Ticketing Aviation Security Cabin Crew Activities Ground Staff Activities Hard Working Ground Operation Grooming Basic Computer Skills Ground Handling
We are looking for motivated individuals to join our team as Ground Staff in Kolkata. This entry-level position is ideal for those with a passion for customer service and a desire to work in the aviation industry.Key Responsibilities:1. Customer Assistance: Help passengers with check-in procedures, baggage handling, and boarding to ensure a smooth travel experience.2. Information Support: Provide accurate information about flight schedules, gate changes, and airline policies. You will need to communicate clearly and efficiently.3. Problem Resolution: Address any passenger concerns or issues promptly and professionally, maintaining a positive attitude even in challenging situations.4. Operational Support: Collaborate with other airport staff to ensure that all operations run efficiently. This includes monitoring baggage loading and unloading to prevent delays.Required Skills and Expectations:Candidates should have a minimum education of 12th grade and be willing to work full-time in an office environment. Strong communication skills are essential, as you will interact with diverse passengers. A friendly and approachable demeanor is key, along with the ability to remain calm under pressure. Being a quick learner will help you adapt to various tasks in this dynamic role. Having a basic understanding of customer service principles and a positive attitude towards teamwork will significantly contribute to your success in this position.
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Aviation Ground Staff Activities Airport Ground Handling Ground Handling Ground Operation Ground Management
As an Airport Representative, your main responsibilities include providing assistance and support to passengers at the airport. This may involve helping passengers with check-in procedures, directing them to departure gates, and answering any questions they may have about their flight. You will also be responsible for handling luggage, ensuring it is properly loaded onto the aircraft and delivered to passengers upon arrival.
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Housekeeping Air Ticketing Airport Operation Internal Communication Aviation Aviation Security Ground Staff Activities Ground Handling Cargo Handling Airport Cargo
Hiring for 40 Ground Staff Executive Jobs in Kolkata, Darjeeling, Siliguri, Asansol, Howrah, Durgapur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, B.Sc with Good knowledge in Housekeeping, Air Ticketing, Airport Operation, Internal Communication, Aviation, Aviation Security, Ground Staff Activities, Ground Handling, Cargo Handling, Airport Cargo etc.
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Airport Cabin Crew Aviation Ground Handling Cabin Crew Activities Air Hostess Activities Hostess Activities
Here's a detailed job description for ground staff:*Job Title: Ground Staff**Job Summary:*Ground staff are responsible for ensuring the smooth operation of airline or airport activities, providing excellent customer service, and maintaining safety and security protocols.*Key Responsibilities:*1. *Passenger Services*: Assist passengers with check-in, boarding, and special requests.2. *Baggage Handling*: Manage baggage check-in, sorting, loading, and unloading.3. *Customer Service*: Provide information, resolve issues, and ensure passenger satisfaction.4. *Flight Operations*: Coordinate with pilots, air traffic control, and other teams.5. *Safety and Security*: Ensure compliance with airport regulations, safety standards, and security protocols.*Tasks:*1. Check-in and issue boarding passes.2. Handle passenger documentation and baggage claims.3. Assist passengers with disabilities or special needs.4. Manage baggage sorting, loading, and unloading.5. Coordinate with other teams to ensure smooth flight operations.6. Maintain accurate records and reports.*Requirements:*1. Excellent communication and customer service skills.2. Ability to work under pressure and manage multiple tasks.3. Knowledge of airport operations, safety protocols, and security regulations.4. Physical stamina for roles involving manual labor.5. Flexibility to work varied shifts, including nights, weekends, and holidays.*Work Environment:*1. Airport terminals, baggage handling areas, and aircraft ramps.2. Fast-paced, dynamic environment with varying levels of noise and activity.3. May involve physical labor, standing, walking, and lifting.*Career Path:*1. Opportunities for advancement to supervisory or management roles.2. Specialization in specific areas, such as customer service or baggage handling.3. Potential for career growth within the airline or airport industry
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Airline Operations Hospitality Airport Operation Cabin Crew Activities Ground Staff Activities Interpersonal Skills
Hiring for 35 Ground Staff Executive Jobs in Mumbai, Delhi NCR, Bangalore, Ahmedabad, Hyderabad, Chennai, Kolkata, Pune Station Road, Jaipur, Surat, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Ed, Bachelor of Hotel Management, B.Sc with Good knowledge in Aircraft Maintenance, Airline Operations, Hospitality, Airport Operation, Cabin Crew Activities, Ground Staff Activities, e, Aviation, Interpersonal Skills, Aviation Security, Air Traffic Control, Passenger Handling, Airport Cargo, Airport Ground Handling, Ground Management, Ground Handling, Cargo Handling etc.
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Steward Activities Aviation Air Hostess Activities Hospitality Cabin Crew Activities Ground Staff Activities Hostess Activities English Language
Hiring for 35 Air Hostess Jobs in Ranchi, Kolkata, Lucknow, Raipur, Chhattisgarh, Bangalore, Chennai, Gandhi Nagar, Delhi, Shimla, Imphal, Guwahati, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, B.Sc with Good knowledge in Steward Activities, Aviation, Air Hostess Activities, Hospitality, Cabin Crew Activities, Ground Staff Activities, Hostess Activities, English Language etc.
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Hiring For 12th Pass Freshers - Airport Ground Staff

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airline Operations Hospitality Ground Handling Ground Staff Activities
As an Airport Ground Staff member at Dumdum Kolkata, you will be responsible for assisting passengers during their airport experience. This includes checking in passengers, handling baggage, and ensuring a smooth boarding process. You will also be expected to provide excellent customer service by answering passenger inquiries and resolving any issues that may arise.Key Responsibilities:1. Assisting passengers during check-in and boarding processes: You will be responsible for checking in passengers, issuing boarding passes, and ensuring a smooth boarding process for flights.2. Handling baggage: You will be required to handle passenger baggage, including tagging, loading, and unloading luggage from aircraft.3. Providing excellent customer service: As a frontline staff member, you will be expected to answer passenger inquiries, provide information about flights, and assist with any issues that may arise during their airport experience.4. Following safety and security protocols: You will be trained to follow all safety and security procedures to ensure the well-being of passengers and staff members.Required Skills and Expectations:- Must be a 12th pass with no previous experience required.- Excellent communication skills and the ability to work well in a fast-paced environment.- Strong customer service skills and a friendly demeanor.- Ability to work well in a team and follow instructions accurately.- Willingness to work flexible hours, including weekends and holidays.
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12th Pass Freshers For Airport Executive

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 5.5 Lac/Yr
  • Female
  • Dum Dum Kolkata
Ground Staff Activities Aviation Problem Solving Customer Service Team Coordination Communication Skills
Join our team as a Airport Staff in Dum Dum, Kolkata. As a female candidate with a 12th pass qualification, you will be responsible for assisting in various tasks at the airport. Your key responsibilities include helping with luggage handling, guiding passengers, and maintaining cleanliness in the designated areas. You should have good communication skills, a friendly attitude, and the ability to work efficiently in a fast-paced environment. No prior experience is required, making this the perfect opportunity for freshers looking to jumpstart their career in the aviation industry.
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Air Cargo Executive - Full Time - Freshers

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Airport Road Kolkata
Hospitality Aviation Ground Staff Activities
- Coordinate with airlines and ground staff to ensure timely and efficient loading and unloading of cargo from aircraft.Ensuring that all cargo is properly labeled, documented, and securely loaded onto the aircraft.- Respond to customer inquiries and provide updates on the status of their cargo.Assisting customers with any questions or concerns they may have regarding their cargo shipments.- Monitor and track the movement of cargo from departure to arrival.Keeping detailed records of all cargo shipments and communicating any delays or issues to the relevant parties.- Assist in the handling of any cargo-related issues or emergencies.Quickly and efficiently resolving any issues that may arise during the transportation of cargo.Required Skills and Expectations:1. Strong communication skills to effectively interact with airlines, ground staff, and customers.2. Attention to detail to ensure accurate and safe handling of cargo.3. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.4. Basic knowledge of aviation and cargo handling processes.5. Ability to work well in a team and collaborate with others to achieve common goals.6. Physical fitness and ability to lift heavy objects when necessary.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive in Kolkata, you will play a vital role in ensuring smooth ground operations. This entry-level position is ideal for individuals looking to start their career in the aviation sector.Key Responsibilities:1. **Cargo Handling**: You will assist with loading and unloading baggage and cargo from aircraft, ensuring it is done safely and efficiently.2. **Equipment Management**: You will operate ground support equipment such as tugs and conveyor belts, ensuring everything is functioning properly for smooth operations.3. **Safety Compliance**: You will follow safety protocols and guidelines to ensure a secure working environment for yourself and your colleagues.4. **Team Coordination**: You will work closely with other ramp staff and aircraft crews, maintaining open communication to manage the movement of baggage effectively.5. **Reporting Issues**: You will document any equipment malfunctions or safety hazards, reporting them to supervisors promptly to facilitate necessary repairs or corrective actions.Required Skills and Expectations:Applicants should have completed at least the 10th grade. As this position is suited for individuals with 0-1 year of experience, a readiness to learn and accept guidance is essential. You must be physically fit, able to perform manual tasks, and work in various weather conditions. A strong work ethic, punctuality, and the ability to work in a team are critical for success in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
We are seeking a dedicated Airport Operations Executive to join our team in Kolkata. This entry-level position is ideal for individuals with a passion for the aviation industry and a willingness to learn. Key Responsibilities:- **Passenger Assistance**: Help passengers with check-in, boarding procedures, and resolve any inquiries or issues they may have during their airport experience.- **Coordination with Teams**: Work closely with various teams, including security, ground staff, and airline representatives, to ensure smooth operations at the airport.- **Flight Information Monitoring**: Keep track of flight schedules and updates, ensuring accurate information is communicated to passengers and team members.- **Safety and Compliance**: Adhere to all safety regulations and airport protocols to ensure a secure environment for both passengers and staff.Required Skills and Expectations:Candidates for this role should possess excellent communication skills and a friendly demeanor, as you will interact with diverse individuals daily. Basic computer skills are necessary for handling operational tasks and updating records. Attention to detail is important to ensure accuracy in passenger information and flight schedules. Being a team player with a positive attitude will help you thrive in the fast-paced airport environment. Familiarity with airport operations is a plus but not mandatory, as training will be provided to the right candidates.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
We are looking for dedicated Ground Operations Staff to join our team in Kolkata. This entry-level position is ideal for individuals who are eager to start their careers in operations and logistics. Key Responsibilities:1. **Baggage Handling**: Ensure the correct loading and unloading of baggage, maintaining careful attention to detail to prevent loss and damage.2. **Passenger Assistance**: Provide assistance to passengers for check-in and boarding processes, ensuring a smooth experience from start to finish.3. **Facility Maintenance**: Help maintain a clean and organized work area, ensuring that all equipment and facilities are in good order.4. **Document Verification**: Conduct checks on necessary travel documents to ensure compliance with company policies and regulations.5. **Communication**: Work closely with team members and other departments to ensure all operations run smoothly and assist in resolving any issues that may arise.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess a positive attitude and strong communication skills. A willingness to learn and adapt to new challenges is essential, as is the ability to work effectively in a team environment. Attention to detail and a commitment to delivering excellent service are critical to success in this role. Flexibility in working hours is also expected, given the nature of the operations environment. No prior experience is necessary; however, a passion for the industry is a plus.
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Cabin Crew Fresher

Flyhie Aviation

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Hostess Activities Personality Development Grooming Basic Computer Skills
We are looking for enthusiastic and dedicated individuals to join our team as Airlines Cabin Crew in Kolkata. This role is crucial for providing a safe and enjoyable flying experience for passengers. **Key Responsibilities:**- **Ensure Passenger Safety:** You will conduct safety demonstrations, check emergency equipment, and help passengers during emergencies to ensure their safety throughout the flight.- **Provide Excellent Customer Service:** Engage with passengers, answer their questions, and attend to their needs, ensuring a pleasant travel experience.- **Serve Meals and Beverages:** You will be responsible for serving food and drinks, maintaining high standards of presentation and hygiene.- **Maintain Cabin Cleanliness:** Keep the cabin tidy and organized throughout the flight by cleaning up spills and ensuring all items are properly stowed.- **Assist Passengers with Boarding and Disembarking:** Support passengers in getting on and off the aircraft, ensuring the process is smooth and efficient.**Required Skills and Expectations:**- **Strong Communication Skills:** Ability to communicate clearly and effectively with passengers and team members is essential.- **Team Player:** You must work well with other crew members to ensure a collaborative and efficient working environment.- **Customer-Centric Mindset:** A friendly attitude and willingness to go the extra mile to meet passengers needs are key.- **Problem-Solving Abilities:** You should have the ability to stay calm under pressure and resolve issues quickly and effectively.- **Flexibility:** Willingness to work irregular hours, including weekends and holidays, to meet flight schedules. Candidates should be at least 12th pass and have 0-1 year of experience in a related field.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Personality Development Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- **Customer Service**: Assist passengers with check-in processes, answer queries, and provide information about flights and services to ensure a pleasant travel experience.- **Baggage Handling**: Oversee the loading and unloading of baggage, ensuring that luggage is safely managed and reaches the correct flights on time.- **Safety and Security Procedures**: Follow necessary safety protocols and security checks, including monitoring passenger compliance with regulations.- **Coordination with Airlines**: Work closely with airline staff to provide updates on flight schedules and manage any disruptions or delays efficiently.- **Maintaining Documentation**: Ensure that all necessary records are accurately kept, such as passenger logs and flight information.- **Problem Solving**: Address any passenger issues or complaints by offering timely solutions or escalating matters to supervisors when needed.The ideal candidate will possess strong communication skills and the ability to work well in a fast-paced environment. A friendly attitude and a willingness to assist others are essential. Adaptability and teamwork are key, as you will collaborate with different departments to ensure everything runs smoothly. Basic computer skills will be helpful for managing records and information. Finally, punctuality and reliability are crucial in this role.
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  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Kolkata
Air Ticketing Airport Operation Aviation Ground Staff Activities Airport Cargo Cargo Handling Ground Handling
As a Ground Staff Executive in Kolkata, India, you will be responsible for assisting passengers at the airport. Your key responsibilities will include checking in passengers, handling baggage, guiding travelers, and ensuring a smooth boarding process. You will also need to communicate effectively with passengers and coordinate with other staff members to maintain a safe and efficient airport operation. The ideal candidate should have good communication skills, be customer-oriented, and be able to work well under pressure. Prior experience in customer service or airport operations is a plus, but training will be provided for those with no experience. A high school diploma (10th pass) is required for this position.
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Customer Service Ground Handling Ground Staff Activities Hard Working Airport Cargo Grooming Basic Computer Skills Aviation Good Communication Skills
- Customer Service: Provide excellent customer service to passengers by assisting with check-in, baggage handling, boarding, and resolving any inquiries or issues.- Ground Handling: Assist in ground operations such as marshalling, towing, refueling, and guiding aircraft to their gates.- Ground Staff Activities: Perform various tasks on the ground including maintaining cleanliness in the terminal, loading/unloading luggage, and assisting passengers with special needs.- Hard Working: Ability to work efficiently under pressure, handle multiple tasks simultaneously, and adhere to strict deadlines.- Airport Cargo: Assist in handling and transporting cargo safely and efficiently.- Grooming: Maintain a professional appearance by adhering to grooming standards set by the airline.- Basic Computer Skills: Ability to navigate basic computer programs and systems for data entry and communication purposes.- Aviation: Understand the basics of aviation industry operations and safety protocols.- Good Communication Skills: Ability to communicate effectively with passengers, colleagues, and superiors in a clear and concise manner. Expectations:- Must be a 12th pass candidate with a willingness to learn and work hard.- Should be able to work in a fast-paced environment and adapt to changing situations quickly.- Must possess a positive attitude and be a team player.- Should be punctual, responsible, and able to follow instructions accurately.- Ability to work in shifts, including nights, weekends, and holidays.
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Aviation Ground Staff Activities
Hiring for 36 Airport Passenger Service Associate Jobs in Burdwan, Kolkata, jharkhand, Biharsharif, Nalanda, Jamui, Patna, Malda, Uttar Dinajpur, Nandgram, Ghaziabad, Haldia, Sonarpur, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, B.A with Good knowledge in Aviation, Ground Staff Activities etc.
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Ground Staff Activities Ground Handling Air Traffic Control Hospitality Aviation Cabin Crew Activities Airline Operations
Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft.Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries.Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination.Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights.Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding.Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available.Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking.Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety.Additional duties:Security: Implementing security protocols and conducting security checks.Customer service: Providing information, addressing inquiries, and assisting passengers with their needs.Ticketing and reservations: Issuing tickets and handling flight reservations.Communication: Maintaining communication with flight crews, air traffic control, and other ground staff.Emergency response: Being prepared to respond to emergencies and participating in drills
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