Guest Service Agent Job Vacancies in Chennai

Job Description:We are looking for an enthusiastic and customer-focused Guest Relations Executive to join our team. The ideal candidate will have prior experience in caf or restaurant service and a passion for creating memorable guest experiences. Youll be the face of our brand, ensuring every customer feels welcomed, heard, and satisfied.Key Responsibilities:Greet guests warmly and ensure they feel comfortable and valued.Manage guest seating, reservations, and table coordination efficiently.Handle customer inquiries, feedback, and complaints with professionalism and empathy.Collaborate with service and kitchen teams to deliver smooth, high-quality service.Maintain a clean, organized, and welcoming front-of-house environment.Assist in building customer relationships and engaging regular guests.Requirements:Prior caf, restaurant, or hospitality experience preferred.Excellent communication and interpersonal skills.A naturally approachable, cheerful, and professional demeanor.Problem-solving attitude and ability to stay calm under pressure.

Guest Services AssociateLocation: NGage Club, RMZ One Paramount, PorurSummary:The Guest Services Associate at NGage Club, RMZ One Paramount, Porur, ensures exceptional guest experiences. This role involves welcoming guests, managing memberships, reservations, and resolving issues. Responsibilities:1. Guest Engagement:- Greet guests warmly and assist with inquiries.- Address guest concerns promptly and courteously.2. Membership Services:- Provide membership details and assist with enrollment.- Maintain accurate membership records.3. Reservation Management:- Handle amenity and event reservations efficiently.4. Problem Resolution:- Effectively resolve guest issues and escalate when necessary.5. Facilities and Amenities:- Maintain a clean, organized club environment.6. Event Support:- Assist in planning and executing club events.7. Administrative Tasks:- Perform data entry, filing, and billing tasks.8. Team Collaboration:- Collaborate with other departments for a seamless guest experience.Qualifications:- High school diploma or equivalent; bachelor's degree preferred.- Prior guest services or hospitality experience is a plus.- Strong communication, organization, and problem-solving skills.- Computer proficiency.- Detail-oriented and customer-focused.Join NGage Club in RMZ One Paramount, Porur, and be part of a team dedicated to providing exceptional service in a luxurious environment. To apply,

Responsibilities:Take-care of client needsAddress the client issuesBook the travel tickets and facilitate the clients with all the servicesDrive company car when neededShould be able to operate mobile and computer