Telephonic For Airport Ground Staff Jobs (Freshers)

As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey.

Key responsibilities include:

- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.

- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.

- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.

- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.

- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.

To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.

• Experience

  0 - 1 Years

• No. of Openings

  60

• Education

  12th Pass

• Role

  Airline Ground Staff

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office