As a Ground Staff member, you will play a vital role in supporting our operations at the airport. Your primary responsibility will be to assist passengers and ensure smooth and efficient service.
**Key Responsibilities:**
- **Passenger Assistance:** Greet and assist passengers at various touchpoints such as check-in, boarding, and baggage claim to ensure a pleasant travel experience.
- **Check-In Services:** Help passengers with the check-in process, including issuing boarding passes and ensuring that baggage is labeled correctly.
- **Baggage Handling:** Safely manage the loading and unloading of passenger baggage to prevent loss or damage during transit.
- **Customer Service:** Address passenger inquiries and concerns promptly and professionally to provide excellent service and resolve any issues that arise.
- **Safety Compliance:** Follow all safety protocols and procedures to maintain a secure environment for passengers and staff.
- **Coordination with Airlines:** Work closely with airline staff to coordinate operations, ensuring timely departures and arrivals.
To succeed in this role, candidates should possess strong communication skills and a friendly attitude towards passengers. Teamwork is essential, as you will work alongside various airport staff. A basic understanding of airline operations and a commitment to providing excellent customer service are expected. Attention to detail and the ability to handle pressure in a fast-paced environment will also be critical for this position.
Experience
0 - 1 Years
No. of Openings
64
Education
10th Pass
Role
Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, FRESHER
Face Interview Location
kolkata