Front Desk Executive 12th Pass Jobs in Chennai

Ground Staff are responsible for handling all passenger services and operations at the airport on the ground. They ensure smooth functioning of airport activities such as check-in, boarding, baggage handling, and customer assistance. Key Responsibilities Passenger HandlingAssist passengers during check-in and boarding processVerify passenger documents (tickets, ID, visa, passport)Issue boarding passes and seat allocationHandle special service requests (wheelchair, infants, elderly passengers) Baggage HandlingWeigh and tag baggageEnsure compliance with airline baggage policiesCoordinate with cargo and baggage teamsHandle lost, delayed, or damaged baggage complaints Customer ServiceProvide information about flight schedules, delays, and gate changesResolve passenger queries and complaints professionallyEnsure a high level of customer satisfaction Boarding & DepartureAnnounce boarding calls and assist passengers at gatesCheck boarding passes and manage queuesEnsure smooth boarding and timely departure of flights Arrival DutiesAssist arriving passengersCoordinate with immigration and customs authoritiesGuide passengers for baggage collection Safety & SecurityFollow airport safety and security proceduresReport suspicious activities or unattended baggageCoordinate with security staff Required SkillsExcellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work under pressureTeamwork and coordinationBasic computer knowledge Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in any discipline (Aviation/Hospitality is a plus) ExperienceFreshers can applyPrior experience in aviation, hospitality, or customer service is preferred Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 45,000+ per month Work EnvironmentAirports (domestic & international terminals)Rotational shifts (day/night)Standing for long hours

Job SummaryAn Air Ticketing Executive is responsible for booking, issuing, modifying, and canceling airline tickets while providing accurate travel information and excellent customer service to passengers and travel agents.Key ResponsibilitiesHandle domestic and international air ticket bookingsIssue, reissue, and cancel flight tickets as per customer requestsCheck flight availability, fares, and schedulesUse CRS/GDS systems (Amadeus, Galileo, Sabre) for ticketingCalculate fares, taxes, and additional charges accuratelyProcess refunds and rescheduling requestsAssist customers with travel policies, baggage rules, and visa informationCoordinate with airlines and travel partnersMaintain accurate booking and passenger recordsHandle customer queries, complaints, and follow-ups professionallyEligibility & QualificationsMinimum qualification: 10+2 or Graduate (any stream)Diploma or certification in Travel & Tourism / Airline Ticketing preferredBasic computer knowledge and typing skillsKnowledge of airline codes, airport codes, and fare rules is an advantageSkills RequiredStrong communication skills (English & Hindi)Customer service and interpersonal skillsAttention to detail and accuracyTime management and multitasking abilityProblem-solving skillsAbility to work under pressureWork EnvironmentOffice-based, airport counters, or travel agenciesRotational shifts including nights and weekendsFast-paced, customer-facing role

Ground Staff are responsible for ensuring the smooth operation of airport activities, including passenger handling, baggage handling, and aircraft operations. They play a key role in ensuring the safety and comfort of passengers throughout their journey.Responsibilities for Ground Staff may include:- Greeting and assisting passengers at check-in counters- Ensuring passengers' baggage is safely stowed and unloaded- Assisting passengers with boarding and disembarking from aircraft.

We are looking for 26 Hiring for Air Ticketing Executive at Airports Posts in Chennai, Salem, Hyderabad, Agartala, Kolkata, Chandigarh, Daman, Srinagar, Vijayawada, Pune, with deep knowledge in Air Ticketing Executive, Airport Ticketing Staff, Ticket Checking Staff, Passport Checking Officer, Airport Executive, Airport Operation, Ground Staff, Ground Handling Staff, Cabin Crew, Airport Manager, Front Desk Officer and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma