Office Executive Female Jobs in Purulia

Calling and listening to customers questions and concerns, and providing answers or responses (100 to 150 call need to do per day).Provide information about products and servicesReview or make changes to customer requirementsRecord details of customer contacts and actions takenReview and select standard responses for answers or solutionsHandle incoming and outgoing calls, Whatsapp, SMS, Birthday & Anniversary greetingsHandling Social Media Platform Facebook / Instagram /Google ReviewGenerate Reference through Customer Contact.Should have confidence to promote Brand through calling and listing services.Participate in Jewellery Exhibition, customer calling, DSR filled up, explain EMI schemes etcRole: Customer Care ExecutiveFunction Area: Customer Service ManagementQualification: GraduationAge: below 30 yrs.CTC: INR 12,000 to 15,000 per month (CTC negotiable for the right candidate)Job type: full time.Job location: Kolkata- Barabazar

Full Job Description:Only Female candidates from south Kolkata in age group of 25-35 may applyMust be presentable and have good communication in English, Hindi and Bengali. Proficient in using MS Office ( Word , Excel and Power-point)Must have modern mindset, open to travel. Ability to organize, Multi-task and work under pressure.Key skill: Answer telephone, screen and direct callstake and relay messagesprovide information to callersdeal with queries from the public and customersensure knowledge of staff movements in and out of organizationmonitor visitor access and maintain security awarenessprepare correspondence and documentsreceive and sort mail and deliveriesschedule appointmentsmaintain appointment diary either manually or electronicallymonitor and maintain office equipmentcontrol inventory relevant to reception area.Proven working experience in a front office handling receptionist responsibilityand Executive Assistant (EA) to Director Solid communication skills both written and verbal