Front Desk Executive Female Jobs in Prayagraj

Job Description : FRONT OFFICE OPERATION (Guest Relationship Executive)You will manage the front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.Your roleHandle the front desk and maintain visitor records.Manage administrative chores and organisational tasks.Create a welcoming, professional environment for clients and customers.Your tasksManaging the reception area and ensuring the office is neat and tidy.Greeting and welcoming clients, customers and visitors courteously and professionally.Answering phone calls and directing them to the appropriate staff member/department.Handling incoming and outgoing mail and packages.Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.Required skills and qualificationsBachelors degree in any field.Excellent communication and interpersonal skills.Ability to prioritise tasks and great organisational capabilities.Competency in managing time and solving everyday problems.Customer-oriented mindset with a passion for providing exceptional service.Fluency in English, Hindi, and at least one other regional language.Preferred skills and qualifications1-2 years of experience in a similar job or other customer-facing roles.Proficiency in using computers and other office equipment.Willingness to work in a fast-paced environment with multitasking ability.Hands-on experience of Microsoft Office (MS Word and MS Excel).

Welcoming and Assisting Visitors:Greeting guests, directing them to the appropriate personnel or department, and ensuring a positive and professional first impression. Managing Incoming Communication:Answering phone calls, screening and forwarding calls, managing emails, and handling mail and package distribution. Administrative Support:Maintaining the reception area, scheduling appointments, coordinating meetings, ordering office supplies, and providing support to various departments. Maintaining Records:Keeping track of visitor logs, maintaining files, and ensuring accurate records of important documents. Ensuring Security:Maintaining the security of the office by following established procedures and controlling access to the premises. Handling Inquiries:Providing basic information about the company and its services, answering questions, and resolving basic customer issues. Other Tasks:Performing various clerical duties such as filing, photocopying, and faxing.

Front Desk Executive at a cafe.