Guest Relationship Executive (Female)

SARTHAK ENTERPRISES

1 - 5 Years
2 Openings
0.8 - 1.3 Lac/Yr
Posted today
Online interview
Prayagraj

Key Skills

Guest Handling Guest Services Presentable Good Communication Skills Guest Representative Guest Relations Microsoft Excel Excel Report Preparation MS Excel MS-excel Front Desk Executive Front Office Executive Front Office Operations FRONT OFFICE OPERATION

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Job Description

job description : front office operation

you will manage the front desk at our head office. thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. in this role, you are expected to handle administrative tasks and support other departments in everyday chores.

your role

handle the front desk and maintain visitor records.

manage administrative chores and organisational tasks.

create a welcoming, professional environment for clients and customers.

your tasks

managing the reception area and ensuring the office is neat and tidy.

greeting and welcoming clients, customers and visitors courteously and professionally.

answering phone calls and directing them to the appropriate staff member/department.

handling incoming and outgoing mail and packages.

taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.

required skills and qualifications

bachelors degree in any field.

excellent communication and interpersonal skills.

ability to prioritise tasks and great organisational capabilities.

competency in managing time and solving everyday problems.

customer-oriented mindset with a passion for providing exceptional service.

fluency in english, hindi, and at least one other regional language.

preferred skills and qualifications

12 years of experience in a similar job or other customer-facing roles.

proficiency in using computers and other office equipment.

willingness to work in a fast-paced environment with multitasking ability.

hands-on experience of microsoft office (ms word and ms excel).