CRM Female Jobs in Ludhiana

Handle customer queries and follow-ups Maintain CRM data and records Coordinate with sales and productionteams Provide updates to customers regardingorders

Location : Gurugram, HaryanaWork Preference: Work from Home/Work From OfficeJob Description : Enrollment AdvisorEmployment Type: Full-timeAbout GrowthInvesting.inGrowthinvesting.in is a leading platform offering expert-led Equity Portfolio's , Model Portfolio and Research Calls on stock/Equity/Derivative trading, financial markets, and investment strategies.Position OverviewWill play a pivotal role in guiding potential Investors & customers to enroll in our Equity Portfolios on Smallcase.com.If you are passionate about financial markets and education and have the drive to succeed, we'd love to hear from you. Share resume to help@growthinvesting.in or share your resume on 9810500188. Incentives-Lucrative performance-based incentives.Key Responsibilities1. Customer Engagement: Reach out to potential customers who have expressed interest in growthinvesting.in Model Portfolio Management. Understand their needs and provide tailored advice on offerings.2. Model Equity Portfolio Promotion: Clearly articulate the benefits of enrolling in our Equity Portfolio on Smallcase.com and Mobile Application, including mentorship under expert Research Analysts and detailed content.3. Lead Conversion: Achieve and exceed enrollment targets through consultative selling techniques. Follow up with leads to close sales effectively4. Knowledge Application: Utilize your understanding of stocks and financial markets to build trust and credibility with potential customers.5. Reporting: Maintain accurate records of customer interactions and sales progress.Working knowledge of stocks, trading, and financial markets.1.Strong communication and interpersonal skills.2.Ability to build rapport and engage customers effectively.3.Self-motivated and target-driven mindset.4.Basic proficiency in using CRM tools and MS Office.

Develop and maintain strong relationships with key customers.Address customer concerns, inquiries, and complaints in a timely and professional manner.Serve as the main point of contact for clients and ensure their needs are met.Identify opportunities for upselling or cross-selling additional products or services.Track customer satisfaction and follow up to ensure issues are resolved.Collect feedback from customers to improve products and services.Collaborate with sales, marketing, and support teams to provide a seamless customer experience.Monitor customer accounts and ensure they are receiving appropriate services.Prepare and present reports on customer relationships, satisfaction, and performance metrics.

Good Communication Basic Knowledge of Ms Office, Excel or Google SheetCostumer FocusData Analysis and reportingKnowledge of Marketing Automation

Procuring new clients and attending networking activities to respond to and connect with prospective clients.To engage regularly with the customers as defined by the contact policy and provide a solution for their needs are understood and met through the various products that the Organization has to offer.Business & Product deals must be planned and analyzed.Handle billing receipts of the items delivered or sent to the clients and parties.Delivering positive customer experience to a distinguished client base.

We are looking for an enthusiastic CUSTOMER RELATIONSHIP EXECUTIVE for our company. She has to communicate very effectively with the existing customers. She should be able to handle clients complaints with the help of engineers and get it resolved. She has to take orders for consumables . She should learn to question effectively and listen patiently to garner all the details about the problem. She must be an excellent communicator and have superior people skills. She must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.Gender: female candidates onlyProven experience as sales/customer service roleAbility to learn about products and services and describe/explain them to prospectsExcellent communication and interpersonal skillsCool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaints.Qualification: B.Tech/MBA

We need a candidates who must have experience in Customer relationship line at least 2 to 4 years, only female candidate apply to this job,she must have own vehicle for daily up down, married female candidate will be more preferable, she must have good communication skills,