Back Office Executive Female Jobs in Guwahati

#Job Responsibilities:-Manage and maintain executives' schedules, including scheduling appointments, meetings, and travel arrangements.-Act as the primary point of contact for internal and external stakeholders, including screening and prioritizing incoming communications.-Coordinate and organize meetings, conferences, and events, including preparing agendas, taking minutes, and ensuring all necessary materials are provided.-Prepare and edit correspondence, reports, presentations, and other documents as required.-Conduct research and compile data as needed for various projects and initiatives.-Handle confidential information with discretion and professionalism.-Anticipate the needs of executives and proactively address issues before they arise.-Assist with special projects and initiatives as assigned.-Manage expense reports and other financial documentation.-Coordinate with other administrative staff to ensure seamless office operations.Requirements:Bachelor's degree preferred.Proven experience as an executive assistant or similar administrative role.Proficiency in Microsoft Office Suite and other relevant software.Excellent communication skills, both written and verbal.Strong organizational and time management skills with the ability to multitask and prioritize effectively.High level of professionalism and discretion when handling confidential information.Ability to work independently with minimal supervision.Flexibility to adapt to changing priorities and deadlines.Strong attention to detail and accuracy.Ability to build and maintain positive relationships with internal and external stakeholders.**Married Female Only**

- Handle the preparation, organization, and filing of contracts, agreements, property documents, and client information.- Input, update, and maintain property listings, client databases, and transaction records into the companys CRM or management system.- Ensure all transaction files, property documents, and other relevant materials are accurately organized and easily accessible.- Assist in drafting and proofreading official documents, letters, and reports related to real estate transactions.- Schedule appointments, property viewings, and meetings for real estate agents, clients, and management.- Serve as a point of contact for clients via phone, email, or in-person for general inquiries and follow-up, maintaining a professional and friendly relationship.- Assist clients with minor concerns and escalate complex issues to the relevant departments or agents when necessary.- Handle billing, payment tracking, and processing of invoices for properties, services, and transactions.- Assist the sales or leasing team with the paperwork and documentation involved in property sales, leases, and rentals.- Monitor and manage office supplies, ensuring that materials needed for daily operations are always available.- Ensure smooth flow of information between the back office, sales agents, and clients, ensuring no delays in processing.- Assist with collecting and organizing market data, such as property prices, trends, and competitor information, to support the sales and marketing teams.- Ensure all transactions, documents, and processes comply with relevant real estate laws, industry regulations, and company policies.- Utilize customer relationship management (CRM) software to track and update client interactions, property listings, and transaction statuses.

- Accurately enter and update customer and shipment data into the companys database or management system.- Maintain and organize all shipment-related documents, ensuring they are easily accessible for operational purposes.- Process customer orders, including verifying addresses, shipment details, and delivery schedules.- Handle inquiries from customers regarding the status of their deliveries or services, providing timely and accurate updates.- Collaborate with the operations and logistics teams to ensure seamless coordination between back-office operations and field services.- Prepare daily, weekly, or monthly reports regarding shipment volumes, delivery statuses, and performance metrics.- Assist in generating invoices and billing documentation for customers based on the delivery services provided.- Ensure that all back-office processes comply with company policies and industry regulations.- Process customer returns and claims, ensuring proper documentation is completed and actions are taken as per company procedures.- Provide general administrative support to senior management, including handling phone calls, scheduling meetings, and preparing documents.- Ensure the smooth functioning of back-office management software and assist in troubleshooting minor technical issues.

1. Processing Sales Transactions: Handle the documentation and processing of sales orders, ensuring accuracy and completeness of all forms and agreements.2. Customer Data Management: Maintain and update customer records in the bank's CRM systems, ensuring that all data is accurate, up-to-date, and compliant with privacy regulations.3. Sales Support: Provide administrative support to the front-line sales team, including generating reports, preparing sales presentations, and managing communication with clients.4. Product Knowledge: Stay up to date with the banks products and services to provide accurate information and assist in the sales process.5. Coordination Between Teams: Liaise with other departments such as compliance, operations, and finance to ensure smooth execution of sales processes and resolve any issues promptly.6. Sales Reporting: Prepare and analyze sales performance reports, track key performance indicators (KPIs), and assist in setting sales targets and strategies.7. Documentation Compliance: Ensure all sales-related documentation, including contracts and agreements, are compliant with legal and regulatory requirements.8. Client Onboarding Support: Assist in the onboarding process for new clients, ensuring that all required paperwork and KYC (Know Your Customer) documentation is completed.9. Issue Resolution: Address and resolve post-sale queries, including discrepancies in orders, billing issues, and client complaints, escalating to the relevant departments when necessary.10. Performance Monitoring: Monitor sales activities and customer satisfaction levels, providing insights and feedback to the sales team to optimize future performance.11. Cross-Selling: Identify opportunities for cross-selling or upselling bank products to existing customers based on their profiles and needs.12. Data Analysis: Analyze sales trends, market conditions, and competitor offerings to support strategic decision-making in sales planning.