Domestic BPO Job Vacancies in Abids

We are looking for a Tele Caller to join our team in Abids. This full-time position is suitable for freshers who are eager to learn and grow in a dynamic work environment. As a Tele Caller, you will play a crucial role in connecting with potential customers and promoting our services.Key Responsibilities:- Making Calls: You will reach out to potential and existing customers via telephone to introduce our services and promote our offerings.- Handling Inquiries: You will respond to customer questions and concerns effectively, providing them with the information they need to make decisions.- Maintaining Records: You will keep accurate records of calls made, customer interactions, and any follow-up actions required.- Meeting Targets: You will strive to meet sales and performance targets set by the management, ensuring your contributions support the company's goals.- Gathering Feedback: You will collect feedback from customers to help improve our services and share insights with the team.Required Skills and Expectations:- Strong verbal communication skills are essential to convey information clearly and effectively.- Basic computer knowledge is needed to record interactions and navigate software programs.- A positive attitude and a willingness to learn are important, as you will be adapting to the evolving needs of customers.- Ability to work in a team and independently, manage time efficiently, and stay organized throughout your daily tasks.- A passion for sales and customer service will help you succeed in this role.

Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our call center database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targets

Great Opportunity For You To Work With India's Leading BPO / DATA ENTRY BACK OFFICE MNC* Fresher And Experience Candidate Apply* Both Day /Night Shift*Cab facality + 1 Time Mea*Salary - 15K to 25K + incentives

We are looking for a Customer Service Executive who can support us with customer service and telesales at our head office.Job description:Serve customers byDetermining customer requirementsAnswering inquiries & resolving issues if anySell additional servicesFulfill requests & maintain the databaseDesired Candidate Profile:Mandatory fluency in (Tamil, Telugu & English, Hindi)6month-2 years exp in Customer Service Experience; preferably in voice or retail process.Data Entry Skills, Listening Skills, Problem Solving.Skills: Customer Service, Inbound, Outbound Call centerTyping: 24COVID-19 considerations:All the necessary safety equipment such as masks, gloves, sanitizers, and jackets are provided for every employee.Job Type: Full-timeExperience:Customer Service Executive: 1 year (Required)Education:Diploma (Required)Location:Hyderabad, Telangana (Required)Call Centre Experience:Inbound calls (Preferred)Outbound calls (Preferred)