Desktop Support Engineer Graduate Experience Jobs in Mumbai

Independently handle and support client sites Manage Microsoft Server environments (Active Directory, Group Policy) Configure and support email clients like Outlook and Thunderbird Basic knowledge of Linux (added advantage) Configure and troubleshoot Firewalls Perform networking tasks such as crimping and punching Troubleshoot desktops, laptops, printers, and peripherals Identify and replace faulty hardware components (RAM, Processor, SMPS, etc.) Install and configure operating systems and software Set up user accounts and network profiles Install updates and patches for software applications Diagnose and resolve network, hardware, and software issues.Required Skills: Strong technical troubleshooting abilities Hands-on experience with hardware and networking Ability to work independently at client locations Good communication and client management skills

Location: Lamington Road, MumbaiExperience: 1 - 2 yearsEmployment Type: Full-timeWorking Days: Monday to SaturdaySalary: 1.80 to 2.40 LPAJob Overview:We are looking for a Desktop Support Engineer with 12 years of experience to provide technical assistance and support for hardware, software, and basic network-related issues. The ideal candidate should have hands-on experience troubleshooting desktop/laptop systems, installing applications, and assisting end-users with day-to-day IT concerns.Key Responsibilities:Provide technical support for desktops, laptops, printers, and peripherals.Install and configure Windows operating systems and required software.Troubleshoot hardware, software, and connectivity issues.Set up and configure user email accounts and basic system access.Assist in software installations, updates, and antivirus maintenance.Support LAN/Wi-Fi connectivity troubleshooting.Maintain IT inventory records and documentation.Escalate complex technical issues to senior IT staff when required.Assist users via remote or on-site support.Skills & Qualifications:Diploma or Degree in IT, Computer Science, or related field.12 years of desktop/IT support experience.Knowledge of Windows OS installation and configuration.Basic networking knowledge (IP settings, LAN/Wi-Fi troubleshooting.)Familiarity with MS Office installation and support.Hardware troubleshooting skills.Good communication and user-support skills.Ability to work independently and manage multiple support requests.Application Process:Interested candidates can share their updated Resume & Portfolio with the subject line:[Job Title] [Your Name] at ambitious@smgroup.work (CC:team.hiringdesk@gmail.com)For queries, contact: +91-93215 83057 / +91-8850220484In your email, mention:Current CTC, Expected CTC, Notice period, Location and total number of experience in years.Note: We do not charge candidates at any stage. Please stay alert for scams.

Provide first-line technical support to end-users (both store and corporate staff) for hardware, software, and network-related issues, including desktops, laptops, printers, NVRs, and CCTV systems. Diagnose and resolve technical problems efficiently, ensuring minimal downtime. Troubleshoot and resolve network connectivity issues and assist with network installations and upgrades. Configure and maintain Wi-Fi networks across store and office locations. Collaborate with external vendors to escalate technical issues and ensure prompt resolutions. Track and manage inventory of IT hardware and software assets, including RFID scanners and thermal printers. Knowledge of RFID Configuration, Thermal & TSC Barcode printer Configuration Ensure the proper maintenance of all IT equipment, both hardware and software, across the organization. Provide on-call support and work during non-standard hours as needed to resolve critical issues. Act as a team player, collaborating effectively with the Head Office IT team to ensure seamless operations and resolve technical issues.Ready to work Night Shift Sometime not Always

We're seeking an experienced Desktop Support Engineer to provide technical assistance and support for our organization's desktop infrastructure. The ideal candidate will have excellent problem-solving skills, strong communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:1. Provide technical support for desktops, laptops, printers, and other peripherals.2. Install, configure, and troubleshoot hardware and software issues.3. Resolve technical issues remotely or on-site.4. Configure and manage user accounts, email, and network settings.5. Monitor and maintain inventory of hardware and software

1) Assembling Pc , Installation of OS and Software.2) Installation and Configuration of Network Printer3) Configuration of Network Product Router/ Access Point 4) Installation /Configuration of Firewalls / Manage Network Switch5) Installation/ Configurations of Servers (Raid Configuration / OS Installation/H/w drivers firmware Update)6) Deployment of Active Directory and Domain Controller7) Installation of Antivirus server 8) Crimping/Punching Network Cable9) Email Configuration

Job Title: Desktop Supoort EngineerLocation Thane ,wagle estate *Job Type:* Full-time(Filed Work)*Overview:*We are seeking a motivated and customer-oriented IT Help Desk Technician to join our team. The IT Help Desk Technician will be responsible for providing technical assistance and support related to computer systems, hardware, and software. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and proficiency in Microsoft Excel and Word to document and report technical issues and solutions effectively.*Key Responsibilities:*- Provide first-level technical support to internal staff and consumers, responding to IT support requests via phone, email, or ticketing system.- Diagnose and troubleshoot hardware, software, and network issues.- Install, configure, and maintain computer systems, software applications, and peripherals.- Assist in the onboarding process by setting up new user accounts and workstations.- Maintain accurate records of issues and resolutions within the ticketing system using Microsoft Excel and Word.- Communicate technical information clearly and effectively to consumers and non-technical staff.- Escalate complex problems to higher-level IT staff or external vendors when necessary.- Perform regular system updates and backups.- Assist in the development and implementation of IT policies and procedures.- Provide training and guidance to end-users on the use of hardware, software, and network services.- Ensure security and privacy of networks and computer systems.- Participate in IT projects and other duties as assigned.

We are looking for 1 Computer Hardware Technician Post in Malad East, Mumbai,Mumbai,Malad West, Mumbai,Jogeshwari, Mumbai,Vasai Road, Virar,Andheri, Mumbai,Goregaon, Mumbai,Kandivali, Mumbai,Borivali, Mumbai,Mira Road, Mumbai,Nalasopara, Virar, with deep knowledge in Computer Hardware Engineer,Computer Hardware Technician,Hardware and Required Educational Qualification is : Higher Secondary, Diploma, B.A, B.Com

Proficient in providing end-user support for various devices such as PCs, laptops, and mobile devices, with troubleshooting operating systems including XP, Vista, Windows 7, and Windows 10. installing and troubleshooting mail clients. Well-versed in handling various applications such as MS Office, Acrobat Reader, Experienced in managing desktops, laptops, and network printers. Good communication skills for effective interaction with users.

Min 2 yrs Exp in Installing Configuring Windows Linux operating systems Installed and configured various applications softwares Like MS Office antivirus etc Desktop Support up to Client Level including Hardware Software and Networking Problems Installed configured and maintained the regular updates of Antivirus Installed Configured and Troubleshooting of various PC Hardware Componenet

Address user tickets regarding hardware, software and networkingWalk customers through installing applications and computer peripheralsAsk targeted questions to diagnose problemsGuide users with simple, step-by-step instructionsConduct remote troubleshootingTest alternative pathways until you resolve an issueCustomize desktop applications to meet user needsRecord technical issues and solutions in logsDirect unresolved issues to the next level of support personnelFollow up with clients to ensure their systems are functionalReport customer feedback and potential product requestsHelp create technical documentation and manuals

Experience : 2-3 Years Working Timing : 24*7 Shifts (Roster will be shared when candidate joined)Job Title: L2 Support Engineer (Desktop Engineer)job roles and responsibilities: Install and configure Windows and Linux desktop and peripherals and test network connections. Handle daily technical support activities on desktops & laptops, networking and server log monitoring. Basic troubleshooting in printer and scanner. Good knowledge in MS office 2019, office 365, and Open office. Install and regular updates on system applications and browsers. Ensure proper functioning of L2 switch and WIFI Access points. Develop and manage effective professional working relationships with co-workers and clients. L1 support in Desktops, Laptops, software, and hardware for both internal and onsite clients. Addressing user tickets regarding hardware, software, and networking issues and resolve issues within given SLA. Good English communication skills and Flexible to work on weekends.Attend all the calls forwarded by EIT Service Desk and by the Incident management team. Ensure calls are resolved within the SLA agreed upon with document closure under the service desk tool Escalate with documented evidence to the next level as and when required to the respective teams (Server, NMC, IT Security, IT SDM & Service delivery) and follow up on its closure with a complete resolution Ensure adherence to operational & technical escalation process (escalation Matrix) Provide accurate information in the shift handovers and on email to the respective function managers. Asset Tagging, Patching, and cabling of the relevant function Assets Good communication skills (in English) with internal & external clients.Location: Mumbai, Vikroli & AiroliWork From office

Job descriptionIT Skill sets:OS installation from USB devices,MS Office Ver 2016 & O365 experienceVPN client configuration and support for remote users,Password reset, expiry, new users, deletion of users in active directoryPrinter installation, configuration and support - both USB & Network,Hardware trouble shooting of desktops & laptops,Ticketing tool for call logging & call analysis,coordination with hardware vendors for online support,Maintaining IT Asset inventory,Antivirus support,Remote session for out of office users,Familiar with Windows OS & MS Office,Email setup in MS Outlook (IMAP & POP account knowledge),Basic network troubleshooting like LAN & Wi-Fi

Responsibilitiesaddress User Tickets Regarding Hardware, Software and Networkinginstall, Upgrade, Support and Troubleshoot Xp, Windows 7, Windows 10 , Microsoft Office Products and Any other Authorized Desktop Applicationsinstall, Upgrade, Support and Troubleshoot for Printers, Computer Hardware and Any other Authorized Peripheral Equipmentresponsible for Monitoring, Operating, Managing, Troubleshooting and Restoring to Service Any Terminal Service Client, Personal Computers (pc) or Notebooks that Has Authorized Access to the Networkwalk Customers Through Installing Applications and Computer Peripheralsask Targeted Questions to Diagnose Problemsguide Users with Simple, Step-by-step Instructionsconduct Remote Troubleshootingtest Alternative Pathways Until the Resolution of An Issuecustomize Desktop Applications to Meet User Needsrecord Technical Issues and Solutions.direct Unresolved Issues to the Next Level of Support Personnelfollow Up with Clients to Ensure Their Systems are Functionalreport Customer Feedback and Potential Product Requestshelp Create Technical Documentation and Manualssupervising the Administration of Systems Related Network to Ensure Availability of Services to Authorized Users.requirementsproven Work Experience as a Desktop Support Engineer, Technical Support Engineer or Similar Rolehands-on Experience with Windows Environments.working Knowledge of Office Automation Products and Computer Peripherals, like Printers and Scannersknowledge of Network Security Practices and Anti-virus Programsability to Perform Remote Troubleshooting and Provide Clear Instructionsexcellent Problem-solving and Multitasking Skills.customer-oriented Attitudeminimum Hsc Passed with Computer Hardware & Networking Degree.

Backup Engineer Field Support:-Required skill about Laptop, desktop Migration, field work experience required OS installation/Build, Deployment, Infrastructure Management, Troubleshooting Handle ticketsSoftware Support - Software installation, Deployment Support troubleshootingBasic Networking/VOIP telephone support.Basic VC Room Infrastructure supportHardware Incident/issue tickets - Repair/support, Replacement, Hardware deployment at user-desks, Log calls for defect with H/W vendors (Dell,Hp and others) and ensure replacement/repair, Return of defective parts to the vendors.Support desktop and related infrastructure at meeting/VC rooms.Managing H/W assets at IT Stores, Stores Upkeep and maintaining inventory in tools.Perform Physical inventory of IT Assets.

Desktop support engineer JDKNOWLEDGE / SKILLS : -Installation, configuration & Troubleshooting of all types of Hardware and software application problems. Windows 10,8, 7 & XP OS Installation, configuration & troubleshooting of Desktop/Laptop. Managing, backup & recovering User Data. Installation, configuratio& troubleshooting of Printers & Scanners. Installation of Trend Micro, Quick heal & MacAfee Antivirus. Ability to multi task with strong attention to details. Accurately filling in administrative records and relevant paperwork. Active directory (AD DS). DHCP and DNS management. Installation and Configuration of Windows-Based Operating Systems ( Windows 10, 8, 7, XP ). Software Installations and Troubleshooting of all types of customer oriented field problems, network settings for TCP/IP and internet Setup.Troubleshooting of all types of Hardware and Software applications problems. Configuring & Troubleshooting of Desktop/Laptop for Managing backup & recovery. Configuring & Troubleshooting of Printer, Scanner & LAN related issues reported by users. Installation and Configuring of wireless Data cards in users Laptops. Maintenance and Troubleshooting of connectivity problems. Monitoring of virus issues through Trend Micro protection antivirus. Good experience in configuring & troubleshoot Wifi Routers. Remotely resolving application problems & network problems and mail configurations through remote desktop sharing & VNC Maintaining Assets through Assets Inventory Book Handle the responsibilities of analyzing hardware and software issues and take necessary corrective actions to resolve Installation of windows application.

Dixit Infotech is Hiring,PositionDesktop Support EngineerExperience:1-2 yearsJob.locatiom:Mumbai, Ahmedabad and PuneSkills:Office 365, Active Directory,.Hardware Parts replacement.Any Graduate with good comm skills

Job Openings for 4 Senior Desktop Support Engineer Jobs with minimum 1 Year Experience in Mumbai, CCNA, having Educational qualification of : Other Bachelor Degree with Good knowledge in Hardware Networking, Service Desk, IT Helpdesk, Laptop Support, Desktop Administration, CCNA etc.,

Urgent Requirement IT AssistantOxford International Education ServicesExperience - Min 2+ yrsSalary - 19k - 25k (Depending on Experience)Education - Min HSC (+Relevant Computer Course)Location - Chandivali (Powai)Roles and Responsibilities1) Assist personnel with installation, configuration and ongoing usability of system hardware n software. 2) Offer daily Operations and systems Support and personnel.3) Offer daily operations and systems support to personnel4) Verify functionality of hardware and software components.5) Troubleshoot hardware n software issues in person, remotely via phone.6) Assist employees with computer problems and answer their questions.7) Conduct Daily network backup operations.8) Assist infrastructure on a regular basis to ensure it continues to meet necessary demands.9) Protect customer data from outside infiltration through encryption, secure data storage and other necessary means10) Coordinate the needs of remote employees, vendors and contractors11) Manage and oversee departmental quotas12) Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction.13) Offer suggestions for possible upgrades and changes within the IT department.14) Connect laptop to the projector onto the screen

Position : Desktop Support EngineerQualification :B.Sc /B.com/ B.A. Hardware Networking courseKnowledge of A+ N+Freshers can also apply Possess good Knowledge on Windows OS WIN7 and Win 10 Assembling of Desktop and Laptop Basic Level. Formatting of Desktop and laptop and installation of OS along with other Application such as Office 2013/2016.Winzip, Adobe etc. Troubleshooting skills in case of hardware issue. Good oral / written communication skills Technical, analytical, interpersonal and organization skills required Associates Degree MCP - Microsoft Certified Professional Excellent working knowledge of up-to-date desktop applications Knowledge of Windows Servers, workstations, MS Exchange, anti-virus and other various software applications Ability to communicate in an understandable, polite and friendly manner, both written and verbal Strong organizational skills and ability to multi-task in a small business environment Required Experience, Skills and Qualifications Excellent Knowledge of systems - Know your way around desktop hardware, software applications, operating systems and network connectivity.

Position : Desktop Support EngineerQualification :B.Sc /B.com/ B.A. Hardware Networking courseKnowledge of A+ N+Minimum one year experience Possess good Knowledge on Windows OS WIN7 and Win 10 Assembling of Desktop and Laptop Basic Level. Upgradation of OS from WIN7 to Win 10 or to the latest Version. Formatting of Desktop and laptop and installation of OS along with other Application such as Office 2013/2016.Winzip, Adobe etc. Troubleshooting skills in case of hardware issue. Good oral / written communication skills Technical, analytical, interpersonal and organization skills required Associates Degree MCP - Microsoft Certified Professional Excellent working knowledge of up-to-date desktop applications Knowledge of Windows Servers, workstations, MS Exchange, anti-virus and other various software applications Ability to communicate in an understandable, polite and friendly manner, both written and verbal Strong organizational skills and ability to multi-task in a small business environment Required Experience, Skills and Qualifications Excellent Knowledge of systems - Know your way around desktop hardware, software applications, operating systems and network connectivity. Problem solving. Resolve problems while maximizing efficient use of computing resources

A Desktop Support Engineer is responsible provide technical assistance to users. He will help install, upgrade and troubleshoot hardware and software systems.He should have Knowledge of Servers AD , DNS , DHCP , RAID and OS , WINDOW Installation.He should have knowledge about OUTLOOK Configuration Installation , Maintain System.Troubleshooting of Software (Remotely) He should have a problem-solving attitude along with the ability to give clear technical instructions. He should also be familiar with remote troubleshooting techniques.Ultimately, he will ensure prompt and accurate customer service and increase client satisfaction.Responsibilities Address user tickets regarding hardware, software and networking Install, upgrade, support and troubleshoot XP, Windows 7, windows 10 , Microsoft office products and any other authorized desktop applications Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until the resolution of an issue Customize desktop applications to meet user needs Record technical issues and solutions. Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Supervising the administration of systems related network to ensure availability of services to authorized users.

A Desktop Support Engineer is responsible provide technical assistance to users. He will help install, upgrade and troubleshoot hardware and software systems.He should have Knowledge of Servers AD , DNS , DHCP , RAID and OS , WINDOW Installation.He should have knowledge about OUTLOOK Configuration Installation , Maintain System.Troubleshooting of Software (Remotely) He should have a problem-solving attitude along with the ability to give clear technical instructions. He should also be familiar with remote troubleshooting techniques.Ultimately, he will ensure prompt and accurate customer service and increase client satisfaction.Responsibilities Address user tickets regarding hardware, software and networking Install, upgrade, support and troubleshoot XP, Windows 7, windows 10 , Microsoft office products and any other authorized desktop applications Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until the resolution of an issue Customize desktop applications to meet user needs Record technical issues and solutions. Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Supervising the administration of systems related network to ensure availability of services to authorized users.Requirements Proven work experience as a Desktop Support Engineer, Technical support En