Independently handle and support client sites• Manage Microsoft Server environments (Active Directory, Group Policy)• Configure and support clients like Outlook and Thunderbird• Basic knowledge of Linux (added advantage)• Configure and troubleshoot Firewalls• Perform networking tasks such as crimping and punching• Troubleshoot desktops, laptops, printers, and peripherals• Identify and replace faulty hardware components (RAM, Processor, SMPS, etc.)• Install and configure operating systems and software• Set up user accounts and network profiles• Install updates and patches for software applications• Diagnose and resolve network, hardware, and software issues.Required Skills:• Strong technical troubleshooting abilities• Hands-on experience with hardware and networking• Ability to work independently at client locations• Good communication and client management skills