Independently handle and support client sites
• Manage Microsoft Server environments (Active Directory, Group Policy)
• Configure and support email clients like Outlook and Thunderbird
• Basic knowledge of Linux (added advantage)
• Configure and troubleshoot Firewalls
• Perform networking tasks such as crimping and punching
• Troubleshoot desktops, laptops, printers, and peripherals
• Identify and replace faulty hardware components (RAM, Processor, SMPS, etc.)
• Install and configure operating systems and software
• Set up user accounts and network profiles
• Install updates and patches for software applications
• Diagnose and resolve network, hardware, and software issues.
Required Skills:
• Strong technical troubleshooting abilities
• Hands-on experience with hardware and networking
• Ability to work independently at client locations
• Good communication and client management skills