provide first-line technical support to end-users (both store and corporate staff) for hardware, software, and network-related issues, including desktops, laptops, printers, nvrs, and cctv systems.
diagnose and resolve technical problems efficiently, ensuring minimal downtime.
troubleshoot and resolve network connectivity issues and assist with network installations and upgrades.
configure and maintain wi-fi networks across store and office locations.
collaborate with external vendors to escalate technical issues and ensure prompt resolutions.
track and manage inventory of it hardware and software assets, including rfid scanners and thermal printers.
knowledge of rfid configuration, thermal & tsc barcode printer configuration
ensure the proper maintenance of all it equipment, both hardware and software, across the organization.
provide on-call support and work during non-standard hours as needed to resolve critical issues.
act as a team player, collaborating effectively with the head office it team to ensure seamless operations and resolve technical issues.
ready to work night shift sometime not always
Experience
1 - 2 Years
No. of Openings
2
Education
B.C.A, B.Sc, B.E [Computers], Any Bachelor Degree
Role
IT Helpdesk Engineer
Industry Type
Recruitment Consulting / Staffing Services
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office