Customer Support Specialist - Full Time

DIJIT Program
  • icon job experience 0 - 5 Years
  • icon job opening 100 Openings
  • icon salary 1.5 - 3.0 Lac/Yr
  • icon job posting Posted today
  • Face-to-Face interview Face-to-Face interview
  • icon job location Hyderabad
Key Skills

Customer Support Inbound Voice Process Voice Process Chat Support

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Job Description

1. Begumpet: 125 Voice

Process: Axis Bank (Customer Support) (Voice) Qualification: Undergrads/Graduates

Languages: Excellent communication skills in English, Hindi

Skills Set: V4

Experience: Freshers/Experience

Languages Required: English & Hindi

Salary Packages: Fresher/Experience ( Take Home) + Incentives.

Location: Hi-tech City (3 Months Training in Begumpet and work location will be in Hi-Tech city).

Duties and Responsibilities

Should also be familiar with voice process, so that employee should outcall the customer whenever required or attend the calls from the customers.

Determines requirements by working with customers.

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Fulfills requests by clarifying desired information; completing transactions 6 Days Working 1 Rotational week off & Rotational Shift.

2. Pocharam: Voice 60 + 40 Non Voice

Process: Axis Bank (Customer Support) (Voice) Qualification: Undergrads/Graduates

Languages: Excellent communication skills in English, Hindi

Skills Set: V4

Experience: Freshers/Experience

Languages Required: English & Hindi

Salary Packages: Fresher/Experience ( Take Home) + Incentives.

Location: Pocharam

Transport: 2 Way Cab Facility only if candidate resides within 35 KMS radius.

Duties and Responsibilities

Should also be familiar with voice process, so that employee should outcall the customer whenever required or attend the calls from the customers.

Determines requirements by working with customers.

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Fulfills requests by clarifying desired information; completing transactions 6 Days Working 1 Rotational week off & Day Rotational Shift (8 AM to 8 PM).

  • Experience

    0 - 5 Years

  • No. of Openings

    100

  • Education

    Graduate

  • Role

    Customer Support Specialist

  • Industry Type

    Banking / Financial Services / Stock Broking

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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About DIJIT Program

DIJIT Program is a next-generation SaaS-based job marketplace and workforce development platform designed to bridge the gap between education and employment in India. Despite millions of graduates entering the workforce each year, a large portion remain unemployed or underemployed due to lack of practical, industry-ready skills. At the same time, companies face difficulty in sourcing reliable, trained talentespecially at the entry level. We solve this with our unique "Train and Deploy" model. DIJIT trains job seekers in both technical and soft skills aligned with industry needs and directly connects them with hiring partners.
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