Location: Full Time Remote (Work from Home)
Industry: Media and Mass Communication
About
Naarg Data Media Services is a globally leading translation and localization company , headquartered in Hyderabad,Telangana India. With a growing network of over language professionals covering 250+languages worldwide, we specialize in translation,transcription,localization,subtitling, dubbing, voice-over, metadata, content development, and digital media services. We provide high quality solutions to businesses worldwide.
Role Overview
We are seeking a dedicated Tamil-Speaking Customer Support Expert to join our remote team. The ideal candidate will provide exceptional customer service to our Tamil-speaking clients, ensuring their inquiries are addressed promptly and effectively.
Roles and Responsibilities
Handle inbound and outbound customer interactions in Tamil via phone, email, and chat.
Provide accurate information about our services and address customer inquiries.
Resolve customer issues efficiently, ensuring high levels of satisfaction.
Maintain detailed records of customer interactions and feedback.
Collaborate with internal teams to improve customer service processes.
Qualifications
Fluency in Tamil (mandatory) and proficiency in English.
Excellent verbal and written communication skills.
Prior experience in customer support or a related field is preferred.
Strong problem-solving abilities and attention to detail.
Ability to work independently in a remote environment.
Familiarity with customer support tools and CRM systems is a plus.
Requirements
A reliable computer with a stable internet connection.
Headset with microphone for clear communication.
Quiet and dedicated workspace
What We Offer
Competitive salary and performance-based incentives.
Opportunities for professional growth and development.
Supportive and collaborative work culture.
Interested candidates are invited to submit their resume and a brief cover letter to .