Customer Support Specialist Female 12th Pass Jobs in Gurgaon

Job Summary We are looking for highly skilled Customer Service Executives to focus on client reactivation and relationship management. The role involves engaging with existing and inactive clients, understanding their needs, reintroducing services, and ensuring a smooth customer experience. Strong communication skills are essential, and we are offering a competitive salary package for candidates who excel in this area.Key ResponsibilitiesMake outbound calls to reconnect with inactive clients and reintroduce services.Handle inbound queries with professionalism and empathy.Identify client needs and provide tailored solutions.Schedule follow-ups and maintain strong client relationships.Ensure customer satisfaction and contribute to retention targets.Adhere to call center scripts, processes, and compliance protocols.Required Qualifications & SkillsHigh School, Diploma, Degree, or equivalent.Excellent verbal communication skills in English (mandatory).Strong listening, persuasion, and interpersonal skills.Basic computer knowledge and ability to work with CRM tools.Positive attitude, customer-first mindset, and ability to work in a fast-paced environment.What We OfferHigher salary packages for candidates with outstanding communication skills.Fixed salary + incentives.Performance bonuses.

Job Title: Customer Support SpecialistCompany: EasyLeadzLocation: WFHJob Type: Full-TimeSalary: 25-35K per month plus annual bonus.Job Description:EasyLeadz is seeking a talented and customer-focused Customer Support Specialist to join our team. The successful candidate will be responsible for providing excellent customer service and support to our clients, ensuring that their needs are met and their issues are resolved in a timely and professional manner.Responsibilities: Provide excellent customer service and support to our clients through various channels, including email, phone, and chat. Ensure that all client inquiries and issues are resolved in a timely and professional manner. Build and maintain strong relationships with our clients by providing them with personalized and attentive service. Communicate with the internal teams to ensure that client needs are met and issues are resolved. Work with the sales team to identify opportunities to upsell and cross-sell our products and services to existing clients. Maintain accurate and up-to-date records of all client interactions and issues.

We are looking for a motivated Customer Support Executive with strong communication skills to handle customer interactions via voice and chat processes. The ideal candidate will be responsible for providing excellent support, resolving customer queries, and encouraging customers to share reviews about our products.Key ResponsibilitiesHandle incoming and outgoing customer calls in a professional manner.Respond to customer queries and issues via chat support promptly and effectively.Provide accurate product information and solutions to ensure customer satisfaction.Guide and assist customers in troubleshooting product-related issues.Build rapport with customers and ensure a positive customer experience.Politely encourage and convince satisfied customers to share their feedback and product reviews.Document all interactions and maintain records of customer communication.Collaborate with internal teams to resolve escalated issues.RequirementsProven experience in customer support (voice and chat process).Excellent verbal and written communication skills in English / Hindi (additional languages are a plus).Strong listening and problem-solving skills.Ability to handle difficult conversations with patience and empathy.Basic knowledge of CRM tools or ticketing systems is preferred.Willingness to work in rotational shifts if required.Positive attitude and customer-first mindset.Preferred QualificationsAbility to multitask and work in a fast-paced environment.Strong persuasion skills to encourage customers to leave genuine reviews.

Top BPO in India is Hiring Hiring for International Voice or International Blended Process Location: Gurgaon VoiceEducation: Grad/UGVersant: Voice 65Experience: 1 year of international contact centre experience CTC: Upto 5.50 LPAMIV: 2500Take Home: 38,061 (Max based on last salary)

The Customer Order Processing and Support Specialist is responsible for confirming customer orders, ensuring accuracy in order details, and coordinating with the logistics team for timely dispatch and tracking. They handle customer queries, providing prompt and effective resolutions to ensure a smooth and satisfactory experience. This role demands strong communication, attention to detail, and a customer-first approach.

Urgent Hiring Inbound Voice Process**Digitide Solutions Ltd** is looking for enthusiastic candidates!Location:** Noida, Sector 62Salary:** Up to 15,000/monthQualification:** Minimum 12th PassCommunication:** Average English communication skills requiredFresher & Experienced Both Welcome!**Rotational Shifts Rotational Week Offs**Limited openings! Apply now and start your career with us!To Apply, Call/WhatsApp:* *HR MADAN 9971330530*

Providing solution to customer queries through email...Confirming orders from customer through phone,

Radical minds TechnologyWe are looking for a Immediate joiner in Customer Support Specialist to assist our customers.Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding users. You should be an excellent communicator whos able to earn our clients trust.Time for interview 10AM to 5PMBelow are the current openings,1 -MMT DOMESTIC AIRLINES - Salary:- 18000-200002- MMT HOTELS - Salary:- 15000-175003- IXIGO TRAVEL - Salary:- 18000-20000Responsibilities Respond to customer queries in a timely and accurate way, via phone.Requirements and skills 0 to 3 Year of experience Experience as a Customer Support Specialist. Excellent communication and problem-solving skills Multi-tasking abilitiesLocation- Radical minds Technology Building No : 368 Phase 2 Udyug vihar Gurgaon 122016

Dear Candidate,Greetings !!!We Have an exciting opportunity for you to join our client a leading BPO company. We are looking for enthusiastic and driven individuals to the role of customer service associate.Key Responsibility:-Provide top-notch customer service to clients via calls.Understand customer needs and promote products or services effectively.Handle customer inquiries, resolve issues, and provide product information.Managing and resolving customer complaints promptly and effectively, ensuring customer satisfactionRequirements :Graduate Freshers OR 12th Pass+6 month BPO experience candidates can apply.Strong communication and interpersonal skills.Excellent problem-solving abilities.Proficiency in using customer service software and CRM systems.Ability to work in a fast-paced and target-driven environment.Flexibility to work in rotating shiftsFreshers EligibleBenefits :Competitive salary with performance-based incentives.Both side cab facility + meals5 Days workingSupportive and collaborative work environment.Location - Gurgaon - Work from office- Excellent coms- 5 days working with 24/7 rotational shifts

NIIT is seeking smart professionals with a great attitude and Excellent communication skills for its Client.JOB LOCATION GURGAONDesignation: Customer Care Specialist (US process)Shift: 5 Pm to 5 Am(Any 9.5 hour shift in the night)Roles and Responsibilities of a Customer Care Specialist- Customer Service through calls- Ensure timely and accurate service delivery at defined productivity levels- Build client & domain knowledge to be able to deliver a resolution on the first conversation- Ensure adherence to Client Service Level Agreements(SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort- Maintain Internal Service Attendance & Accountability policies- Execute issue /query & Client level delivery quality on calls- Adhere to Customer resolution and ensure proper documentation &follow-up- Identify, share and support operational improvementsEligibility:- Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Math's Hons & Eco Hons)- B.Tech. with min 6 months of experience is required in BPO/KPO- Reg MBA with min 6 months of experience is required in BPO/KPO- Undergraduates/ pusuing graduation are not eligible- Candidates who are currently located in Delhi NCR/Gurgaon are eligibleRequired Experience- Freshers- Experienced- 0-28 months- Excellent communication skills- Should be flexible to work in rotational shifts- Proficient in computer usage and Basic knowledge of MSOfficeWe Offer You- Salary range- 3.08 LPA to 3.50 LPA (0-29 months experience)- Defined career roadmap which offers growth opportunities- Performance-based incentive program (Depends on Process/Client Alignment )- Investment in talent development and skills enhancement- Work-life balance with a 5-day workweek- Collaborative environment with with best-in-class professionalsWF0