BPO Customer Support Executive Fresher Jobs in Pune

We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Customer Support:** Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- **Issue Resolution:** Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- **Documentation:** Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and assist customers effectively.- **Feedback Collection:** Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.

Hiring for International Customer Service Voice Process Requires Excellent English Communication SkillsLooking for Immediate JoinersOnly Pune LocationFresher / ExperiencedGraduate / UndergraduateUk / Us / AustralianContact Hr Riya :- 9359182017

We are seeking a BPO Customer Support Executive to join our team in Sadashiv Peth. This role is suitable for individuals with little to no experience and offers the opportunity to develop skills in customer service.**Key Responsibilities:**- **Answer Customer Queries:** Respond to customer inquiries via phone, email, or chat, helping them resolve issues effectively and efficiently.- **Provide Product Information:** Offer detailed information about products and services to assist customers in making informed decisions.- **Document Interactions:** Record customer interactions and issues in the database to ensure accurate tracking and follow-up.- **Follow-Up with Customers:** Reach out to customers after resolving issues to ensure their satisfaction and gather feedback for improvement.- **Collaborate with Team Members:** Work closely with team members to share insights and ensure a cohesive customer service experience.**Required Skills and Expectations:**You should have strong communication skills in English and preferably the local language, enabling you to interact effectively with customers. A calm and patient demeanor is essential to handle customer concerns. Attention to detail is important for accurately documenting issues, while problem-solving skills will help you address queries efficiently. Candidates must be a minimum of 10th-grade pass and should be willing to work full-time from the office. A positive attitude, eagerness to learn, and the ability to work in a team-oriented environment are key traits we are looking for.

We are looking for a dedicated International Voice Process Executive to join our team in Pune. This full-time position is perfect for fresh graduates or those with up to a year of experience. You will be responsible for handling customer queries and providing exceptional service to clients from around the world.Key Responsibilities:- **Customer Interaction**: Communicate with international clients via phone, addressing their inquiries and providing accurate information. Clear communication is essential to ensure customer satisfaction.- **Problem Solving**: Identify customer issues and resolve them efficiently while maintaining a professional demeanor. A strong focus on finding solutions is crucial in this role.- **Documentation**: Maintain records of customer interactions and transactions, ensuring all details are accurately entered into our system. Good organizational skills will help keep processes smooth.- **Feedback Handling**: Listen to customers and gather feedback to improve services. Enhancing customer experience is a key aspect of this position.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English, with the ability to articulate ideas clearly. A friendly and positive attitude is essential to foster good relationships with clients. Strong problem-solving abilities and a willingness to learn are important. Adaptability in a fast-paced environment and teamwork spirit are highly valued. Basic computer skills are necessary to manage customer interactions effectively.

We Are Hiring Customer Support (International Voice Process)We are looking for enthusiastic and customer-focused professionals to join our team. If you have strong communication skills and a passion for helping customers, we would love to connect with you.Position: Customer Support International Voice ProcessExperience: 04 YearsQualification: Any Full-Time GraduateWork Mode: Work from Office (Mandatory)Shifts: 247 Rotational Shifts with Weekly OffPrimary Location: BengaluruWalk-in Interviews Available At: Bengaluru, Pune, Hyderabad, and KolkataFreshers are most welcomeKey Responsibilities: Handle customer queries and resolve client issues via calls, chat, and email. Analyze customer concerns and provide effective resolutions. Demonstrate strong problem-solving skills and ownership of customer issues. Ensure a positive customer experience and respect customers time. Manage time effectively and adhere to process guidelines.Requirements: Excellent communication skills in English. Strong analytical and problem-solving abilities. Open to working in a 247 shift environment. Candidate must be fully vaccinated (as per company policy). Interested candidates can apply or share their resumes:Email: barkha.kwalityjobs@gmail.comWhatsApp: +91 9512846484

As a Customer Support Executive, you will be responsible for answering customer inquiries via phone, email, or chat in a timely and professional manner. You will assist customers with product information, troubleshooting, and resolving complaints to ensure a positive customer experience.Key responsibilities include attending to customer queries promptly, providing accurate information about products and services, addressing and resolving customer complaints effectively, escalating complex issues to the appropriate department, and maintaining customer records and interactions for future reference.The ideal candidate for this role should have excellent communication skills, both written and verbal, the ability to remain calm under pressure, good problem-solving skills, and a customer-centric approach. A 12th pass qualification is required, and previous experience in customer service is preferred but not mandatory. This full-time position is based in Gama, Giga Space IT Park, Viman Nagar, Pune, Maharashtra, and requires the successful candidate to work from the office.

Handle incoming customer queries through calls, emails, and chat.Provide accurate information about products, services, and policies.Resolve customer complaints professionally and efficiently.Maintain records of customer interactions and follow-ups.Escalate complex issues to the senior team when necessary.Ensure customer satisfaction by giving timely solutions.Work with the team to improve customerexperience

Good Communication SkillsInsurance Knowledge should be able to grab it Freshers are welcome;

Job Title: International Tele Caller ExecutiveLocation: Office No. 144, Parmar Park Phase-2 Business Park, Wanowrie, Pune 411040Work Schedule: Monday to Friday Fixed Night Shift (9-hour shift)Weekly Off: Fixed Sunday and Alternate SaturdaysEmployment Type: Full-time, Office-basedProcess Type: Blended Voice and Chat (International)Position OverviewWe are currently seeking enthusiastic and customer-oriented individuals for the position of International Voice & Chat Executive. This role involves interacting with international clients via voice and chat channels, addressing inquiries, and ensuring a positive customer experience. The ideal candidate should possess strong communication skills, basic computer literacy, and the ability to work in a structured night-shift environment.This opportunity is ideal for candidates looking for a stable, target-free role in a professional office setting, with comprehensive training and growth support provided.Key ResponsibilitiesManage inbound and outbound voice calls and live chat support for international customersAccurately address customer queries and provide relevant product or service informationDocument customer interactions and maintain up-to-date records in internal systemsCollaborate with internal teams to ensure prompt and effective resolution of customer concernsAdhere to standard operating procedures, communication protocols, and quality guidelinesCandidate ProfileRequired Skills:Excellent verbal and written communication skills in EnglishAbility to multitask and prioritize workload effectivelyBasic proficiency in computer applications (MS Office, email tools, etc.)Strong interpersonal skills and a customer-centric mindsetWillingness to work fixed night shifts (Monday to Friday)Preferred (Not Mandatory):Previous experience in an international voice/chat processBackground in customer service or support rolesWhat We OfferStable work environment with fixed night shifts and scheduled weekly offsNo targets or sales quotasComprehensive training and onboarding supportOffice infrastructure and dedicated workstation providedDirect hiring no recruitment charges or fees involved

!! Hiring for Webchat Process !!Qualification : Graduate Need 1 Year of experience International Chat ProcessSalary : Up to 5.5 LPA (41K in-hand)Shift : UK Shift (Rotational shift Rotational off)Location : Pune, HadapsarNote* No Gap of more than 6 months in the last 2 Years*

Work From Home & Office Hiring! Telecalling Job Hindi & English Part-Time: 15k-20k Full-Time: 25k-35k Flexible Hours Fast Joining Limited Slots WhatsApp Available Start your career now Dont miss out!

Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities

Vodafone Idea Voice Process

Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara

A chat support job involves responding to customer inquiries via chat, resolving issues, and providing product information. Key responsibilities include greeting customers, assessing their queries, providing solutions, and documenting interactions. The role requires excellent communication skills, problem-solving abilities, and patience to handle frustrated customers. Chat support agents utilize specific software and platforms to manage chats and access customer information, aiming to meet performance metrics like response time and customer satisfaction.

Job Description*we are Hiring for International Chat Process *Position Customer Support ExecutiveLocation: Magarpatta , Viman Nagar, Kharadi ,Yerwada ,HinjewadiType Full Timeroles & Responsibilities:Responding to Customer Inquiries: Addressing Questions Via Various Channels such as Phone, Email, Live ChatProblem Solving: Identifying the Root Cause of Customer Issues and Finding Efficient Resolutions.*education - Ug /grad*experience - Fresher / 1yr to 5yr of International Bpo Exp*package upto -3lpa to 6lpa (30% Hike)Incentives On Performance BasedPfAllowance*shifts- Uk , Us, Rotational*days of Working - 5 Days*week Off- 2 Days*both Side Cab Facility*we Don Charge Anything from the Candidates *Note- No Virtual Rounds Will Be Conducted (immediate Joining)interested Candidates Can Call or Share Their Updated Cv On Below Mentioned Details:contact Person : Hr Akanksha - 8956822344akanksha.pardeshi@spes.in*can Refers to Your Colleagues & Friends*

- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients via phone calls- Meet and exceed monthly sales targets- Research and stay up-to-date on industry trends and competitor activity- Collaborate with team members to achieve sales goals

Hiring For International BpoRequire :1. Graduate/Undergraduate 2. Fresher/Experienced3. Excellent English Communication Skill4. Should be comfortable working in Rotational shift and rotational off5. Cab Facility Available6. Salary ranges from 18k to 36k in hand + incentivesFor more info connect on: 9356962868 Nadiya

JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053

Job Roles:1. Communicate with customers to collect on overdue and unpaid bills2. Utilize effective verbal communication & customer service skills while communicating with customers to resolve account delinquency3. Able to manage difficult customer issues Candidate Requirements:1. Good written & oral communication2. US Shifts 3. Sunday fixed off & Alternate Saturday working

JOB DESCRIPTION*WE ARE HIRING FOR INTERNATIONAL VOICEPOSITION Customer Support ExecutiveLocation: Magarpatta , Viman Nagar, Kharadi ,Yerwada ,HinjewadiType Full TimeRoles & Responsibilities:Responding to Customer Inquiries: Addressing questions via various channels such as phone, email, live chatProblem Solving: Identifying the root cause of customer issues and finding efficient resolutions.*Education - Ug /Grad*Experience - Fresher / 1yr to 5yr of International Bpo Exp*Package Upto -3lpa to 6lpa (30% hike)Incentives on performance basedPFAllowance*Shifts- Uk , Us, Rotational*Days of Working - 5 Days*Week Off- 2 Days*BOTH SIDE CAB FACILITY*WE DON CHARGE ANYTHING FROM THE CANDIDATES *Note- No Virtual Rounds will be conducted (Immediate Joining)Interested Candidates Can call or share their updated CV on below mentioned details:Contact Person : HR AKANKSHA - 8956822344akanksha.pardeshi@spes.in*CAN REFERS TO YOUR COLLEAGUES & FRIENDS*

Looking for candidates with good communication skills for international chat and voice process