Customer Support Engineer Graduate Experience Jobs in Hyderabad

HIRING NOW L1/L2 SUPPORT ENGINEER IMMEDIATE JOINERS PREFERREDCDA Technologies India Pvt. Ltd. is looking for experienced IT Support Engineers who are passionate about troubleshooting, networking, and end-user support. Position: L1/L2 Support Engineer Experience: 2-3 Years Work Location: Client Location (On-site) Joining: Immediate Joiners Preferred What We're Looking For Strong knowledge of Networking and troubleshooting Hands-on experience in Hardware troubleshooting Operating System (OS) troubleshooting and technical supportGood to Have: Basic Cybersecurity knowledge Client-facing experience Strong communication and problem-solving skills Ready for your next IT Support opportunity? Interested candidates can share their updated resumes at hr@cdatechindia.com or connect with me directly via LinkedIn DM. Know someone who fits this role? Share this opportunity with your network and help them take the next step in their career!#Hiring #ImmediateJoiners #ITSupport #L1Support #L2Support #Networking #TechnicalSupport #CDAtechnologies

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Responsibilities Troubleshooting, Installation, Maintenance and Repair of Industrial automation systems Maintaining communications with customers to ensure resolution and proper follow-up Draft and submit Service reports Suggest technical feedback and improvements based on field observations Adhere to company Rules & Regulations strictly Carry out the Job as per Team Leader Instructions to meet Customer Satisfaction. Job profile demands extensive travelling & working on late hours and Sundays. Identify and participate in Sales opportunities for new AMC and Renewal.Required Skills Attention to detail Active listening and troubleshooting skills Outstanding communication skills with team and clients An analytical mind and strong problem-solving ability Letter /Email Writing Skill Knowledge of computer Hardware & software (Like Word, Excel, PPT, Operating System Installation, etc) Ability to work in overtime and weekends Learning Skill to understand our Software Solution & Automation Solutions

Job Openings for 2 Sales Jobs with minimum 2 Years Experience in Hyderabad,Pune,Chennai, having Educational qualification of : Diploma, B.Tech with Good knowledge in Electrical / Mechanical / Instrumentation / Mechatronics,Machine Maintenance,Field Service,Direct Sales,Preventive Maintenance,Communication Skills,Customer Management etc. Experience in Paint Industry / Mechanical Seal Industry / Pump Industry / Rotating Equipments will be preferred