Array ( [0] => customer-service-representative [1] => vikhroli-mumbai ) Customer Service Representative Jobs in Vikhroli,CSR Job Vacancies in Vikhroli Maharashtra
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Customer Service Representative Job Vacancies in Vikhroli

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Customer Service Representative Jobs For Higher Secondary Freshers

Jobsure Hr

Communication
We are seeking enthusiastic and dependable Customer Support Representatives to provide excellent service to our customers. The role involves handling customer inquiries, resolving issues, and maintaining customer satisfaction across various communication channels. This position is available for both day and night shifts to ensure 24/7 support coverage.Key Responsibilities:1. Customer Interaction & Issue ResolutionRespond promptly and professionally to customer inquiries via phone, email, chat, or social media.Handle and resolve product/service issues, complaints, or concerns with empathy and accuracy.Document all interactions clearly in the CRM system.2. Problem SolvingDiagnose and troubleshoot basic technical issues.Escalate complex or unresolved issues to the appropriate department or tier.Follow up with customers to ensure complete resolution.3. Product KnowledgeMaintain up-to-date knowledge of company products, services, policies, and promotions.Provide accurate information and guidance based on customer needs.4. Shift-Specific ResponsibilitiesDay Shift:Handle higher volumes of incoming calls and real-time interactions.Collaborate closely with other departments such as Sales, Technical Support, and Billing during standard business hours.Participate in team meetings, trainings, and daily briefings.Night Shift:Provide continuous support during off-peak hours, ensuring global customer coverage.Monitor and respond to incoming tickets and after-hours inquiries.Handle emergencies or urgent escalations with minimal supervision.Perform quality checks and update knowledge base documentation as needed.Qualifications:High school diploma or equivalent; associates or bachelors degree preferred.Prior experience in a customer support role is a plus.Strong verbal and written communication skills.Ability to work independently and under pressure.Proficient in using customer service software, CRM tools, and ticketing systems.
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Opening For Customer Service Representative

Conviction HR

Customer Relationship Outbound Calling Inbound Customer Calling Inbound Voice Process Inbound Process Outbound Sales
We have have openings with Multinational BPOS & Reputed BanksCustomer Service, Email, Chat, Sales, Inbund & OutboundFreshers and Experienced can applySalary 15000 to 50000/-pm. + IncentivesLocation across mumbaiNeed fluent verbal english
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Telecaller(hdfc) (Full Time)

EMPLOY BERRY

  • 1 - 2 yrs
  • 1.5 Lac/Yr
  • Vikhroli Mumbai
Customer Service Representative Telecaller Walk in
Candidates must come in well groomed & formal dress during interview. Candidates wearing jeans are not groomed properly are strictly restricted.Inhand salary package: 14k-15k monthly + added incentives.CTC: 2.1 LPA (Yearly)Consider candidates who have travel time between 1 to 1.5 hrs max.Minimum graduation is mandatory.Please stop accepting candidates profiles who are currently pursuing. They won't be a right fit.Candidate don't have their original graduation hard copy certificates, please don't consider.Please ignore candidates passing graduation in 2023. It is assumed they don't have graduation final degree certificate.Candidate must be comfortable for sales calling role. Don't consider such candidates who are looking for desk job/operation job.Consider such candidates who are confident, have excellent comm skills, committed towards job. HDFC Interview panel team are checking candidates flexibility, toughness through different questions.Candidates must be flexible to come in walk-in interview
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Customer Service Representative

Pre- Eminent

  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Vikhroli Mumbai
Customer Care Customer Retention Customer Support BPO Customer Service Operations International Voice Process
Customer serviceInternational voice ProcessProcess - Zenia- Graduate/ug 1 yrs exp 42k (Voice) - Felix - G/UG 1yrs exp 42k (Chat)
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International Voice Process

Joulestowatts Business Solutions

International BPO US Shift UK Shift Customer Support Representative International Voice Process Telecalling
Greetings from Joulestowatts!!!We are hiring for International voice process for TOP MNC company@ Vikhroli, Mumbai.Interview rounds CX Screening >> Versant (58 & above) >> CD >> OpsLocation - Return to office (work from office mandatory) therefore Mumbai/Bangalore based candidates ONLY.Shift time - UK Shifts & Working days - Rotational work week (Should be flexible to work for 6 day a week as per business requirement)Fully vaccinatedEducation - Graduates & Undergraduates ( with International Voice Exp ) Flexible to switch activities and roles internally within process and within the deal/project.Job description: International Voice ProcessResponsibilities:Should solve routine problems, largely through precedent and referral to general guidelines.Should interactions are within Candidate team and direct supervisorWill be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate workNeed to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholdersRequired to help in the overall team's workload by managing Candidate deliverables and help the teamWill be an individual contributor as a part of a team, with a predetermined focused scope of workCheck List1.Should be flexible to work in rotational & night shifts2.Both ways(Pick and drop) free cab facilities will be provided. 3.Willing to Work from the office and C2H roles.4.Candidate Should have all The Educational Documents ( 10th marks sheet , 12th marks sheet ,Graduation all Semester Marks Cards along With Board Certificate , 5.Should have Pan Card And Aadhar Card( Must be matching with educational documents)
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