Calm Under Pressure EmpathyCultural AwarenessListening SkillsMultitaskingProblem-solvingProduct KnowledgeResilienceTeamworkCustomer ServiceLanguage SkillsCommunicationOrganizational SkillsAdaptability
As an Airline Customer Service Representative based in Tamluk, you will play a crucial role in providing excellent service to our passengers. You will assist customers with their travel needs and ensure a smooth and enjoyable experience.Key Responsibilities:- Assist Passengers: Help customers with booking flights, making changes to reservations, and providing flight information to ensure a seamless travel experience.- Handle Inquiries: Respond to questions and concerns from passengers in a friendly and professional manner, providing accurate information about services and policies.- Resolve Issues: Work to resolve any problems that passengers may encounter, such as delays or ticketing issues, ensuring customer satisfaction.- Process Transactions: Manage ticket sales and process payments efficiently, ensuring that all transactions are handled according to company guidelines.- Maintain Records: Keep accurate records of customer interactions and transactions to ensure proper follow-up and reporting.To be successful in this role, you should have good communication skills and a friendly demeanor as you will interact with a diverse group of travelers. Patience and problem-solving abilities are essential, as you will deal with a range of inquiries and challenges. A basic understanding of computer systems is important for managing bookings and transactions. Candidates should be able to work well in a team and have a commitment to providing high-quality customer service. A minimum education of a 10th-grade pass is required, and prior experience is not necessary.
Manager CSR Front Office AdministratorCenter InchargeHealthcare ManagerFront Office ManagerTarget Achievement
Looking for Center ManagerCandidates must have in Healthcare retail experience as FDE/Center Incharge/Center ManagerAccounting of activityHaving the ability to monitor & motivate.Leadership quality.Team playerClient relationshipsManagement proficiencyJob Type: Full-time