Hiring Fresher / Airline Customer Service Representative / 10th Pass

As an Airline Customer Service Representative based in Tamluk, you will play a crucial role in providing excellent service to our passengers. You will assist customers with their travel needs and ensure a smooth and enjoyable experience.

**Key Responsibilities:**

- **Assist Passengers:** Help customers with booking flights, making changes to reservations, and providing flight information to ensure a seamless travel experience.

- **Handle Inquiries:** Respond to questions and concerns from passengers in a friendly and professional manner, providing accurate information about services and policies.

- **Resolve Issues:** Work to resolve any problems that passengers may encounter, such as delays or ticketing issues, ensuring customer satisfaction.

- **Process Transactions:** Manage ticket sales and process payments efficiently, ensuring that all transactions are handled according to company guidelines.

- **Maintain Records:** Keep accurate records of customer interactions and transactions to ensure proper follow-up and reporting.

To be successful in this role, you should have good communication skills and a friendly demeanor as you will interact with a diverse group of travelers. Patience and problem-solving abilities are essential, as you will deal with a range of inquiries and challenges. A basic understanding of computer systems is important for managing bookings and transactions. Candidates should be able to work well in a team and have a commitment to providing high-quality customer service. A minimum education of a 10th-grade pass is required, and prior experience is not necessary.

• Experience

  0 - 1 Years

• No. of Openings

  44

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 33 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  dum dum airport