Customer Service Representative Job Vacancies in Malappuram

Customer Support:Respond to customer inquiries via phone, email and chatProvide accurate information about products, services and orders.Resolve customer issues, complaints, or requests, ensuring customer satisfaction.Follow up with customers to ensure issues are fully resolved and feedback is collected.Vendor Support:Act as the main point of contact for vendors regarding orders, deliveries, and service issues.Coordinate with vendors to ensure timely delivery and quality assurance of services.Address vendor concerns and resolve operational issues promptly.Collaboration & Reporting:Identify recurring issues or gaps and suggest process improvements.

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.