Customer Service Representative Job Vacancies in Haridwar

Dear Candidate, Greeting of the day! We are hiring for the jobs for the portion of Air Ticketing/ Ground Staff/ Cabin Crew Key responsibilities Welcome passengers on board and directing them to their seats. Providing information and safety procedures to the passengers checking all seat belts and galleys are secure prior to take off. Making announcements on behalf of the pilot and answering questions during the flight serving meals and refreshments, selling duty-free goods and advising passengers of any allowance restrictions in force at their destination, Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations. Providing first aid facility ticketing and maintenance technical help SKILLS *Strong verbal communication skills *Excellent Personality Interested Candidates can send their resume to the given email id.

We are looking for an Airline Customer Service Representative to join our team in Dehradun, India. This role is ideal for individuals with a passion for helping others and an interest in the airline industry.Key Responsibilities:1. Assist Customers: Greet and assist passengers with check-in processes, flight information, and boarding procedures, ensuring a smooth travel experience.2. Handle Inquiries: Respond to customer queries via phone, email, and in-person, providing accurate information regarding flights, baggage policies, and other services.3. Resolve Issues: Address and resolve customer complaints or concerns diplomatically and effectively, ensuring customer satisfaction and maintaining a positive company image.4. Manage Bookings: Assist customers in making flight reservations, changes, and cancellations, ensuring all transactions are accurately processed and confirmed.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with customers and colleagues. A customer-focused attitude is essential, as is the ability to remain calm under pressure. Being detail-oriented and organized will help manage bookings and inquiries efficiently. Basic computer skills are necessary to navigate airline systems and perform administrative tasks. A 12th-grade education is required, and while previous experience is a plus, it is not mandatory for applicants with a commitment to learning and serving customers.