Hi Job Seeker,We have a Huge Job vaccaines in BPO SectorRolesAnswering customer enquiries over the phoneHandling customer complaints and resolving issues and conflictsProviding customer support and guidancePromoting the companys products and servicesEngaging customers in positive conversationsUpselling other products to customersResponsibilitiesHandle incoming calls or chats to address customer queriesIdentify customer needs and determine solutionsOffer accurate information about products and servicesRespond to customer complaints and develop solutionsRecord details of customer interactions, transactions, inquiries, and other informationUpdate customer information including contact information and purchasing preferencesRequirements & SkillsExcellent communication and active listening skillsDemonstrated knowledge of customer service principles and practicesProficiency in relevant computer applications such as a CRM systemFluency in English (written and spoken)Ability to remain calm and level-headed in stressful situationsIntersted can contact to Email ID- hr.shailamindclick@gmail.comRefer to your refriends who all are looking for the job