Customer Service Representative (Freshers) Bangalore

Mind Click

Hi Job Seeker,

We have a Huge Job vaccaines in BPO Sector

Roles

Answering customer enquiries over the phone

Handling customer complaints and resolving issues and conflicts

Providing customer support and guidance

Promoting the companys products and services

Engaging customers in positive conversations

Upselling other products to customers

Responsibilities

Handle incoming calls or chats to address customer queries

Identify customer needs and determine solutions

Offer accurate information about products and services

Respond to customer complaints and develop solutions

Record details of customer interactions, transactions, inquiries, and other information

Update customer information including contact information and purchasing preferences

Requirements & Skills

Excellent communication and active listening skills

Demonstrated knowledge of customer service principles and practices

Proficiency in relevant computer applications such as a CRM system

Fluency in English (written and spoken)

Ability to remain calm and level-headed in stressful situations

Intersted can contact to Email ID-

Refer to your refriends who all are looking for the job

• Experience

  0 - 2 Years

• No. of Openings

  100

• Education

  Higher Secondary, B.A, B.B.A, B.Com, Post Graduate Diploma

• Role

  Customer Care Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Other

• Work Location Type

  Work from Office

• Face interview location

  4, 2nd Floor, K.R. Garden, 5th Main Rd, Koramangala 8th Block, Koramangala, Bengaluru, Karnataka