Customer Service Representative Fresher Jobs in Dumdum

As a Customer Care Agent, your responsibilities will include:- Handling inbound and outbound calls from customers with professionalism and courtesy- Providing excellent customer service by addressing various inquiries and resolving complaints in a timely manner- Building rapport with customers to promote brand loyalty and repeat business- Meeting or exceeding sales targets through effective communication and persuasion techniques- Documenting all customer interactions and maintaining accurate records in the company's CRM system- Collaborating with other team members to ensure seamless customer experiences and consistent service delivery.

Job descriptionCustomer Service Representative (Inbound International Voice Process Rotational Shift)Job DescriptionResponsibilities:Answer incoming calls from customers to take orders, answer inquiries and questions, Handle complaints, troubleshoot problems and provide information.Answer calls and respond to emails.Provide customers with product and service information.Process orders.Identify and escalate priority issues.Document all call information according to standard operating procedures.Proficient in relevant computer applications.5 working days with 2 rotational week offMinimum 06 months - 1 year of experience requiredRequirements:Excellent communication and presentation skills.Strong phone contact handling skills and active listening.Ability to multitask, prioritize, and manage time effectively.Proven customer support experience or experience as a Client Service Representative.Track record of over-achieving quota.Familiarity with CRM systems and practices.Customer orientation and ability to adapt/respond to different types of characters.Job Types: Full-time, Regular / PermanentSalary: 20,000.00 - 35,000.00 per monthBenefits:Commuter assistanceFood providedPaid sick timePaid time offSchedule:Rotational shiftUK shiftSupplemental pay types:Overtime payPerformance bonusShift allowanceEducation:Higher Secondary(12th Pass) (Required)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:English (Required)Bengali (Required)Shift availability:Night Shift (Preferred)*Send you CV to*

We are Hiring for Customer Care Representative. Attending Calls, Handling Whatsapp and Maintaining Data Base , Checking Emails and Replying.

You will be responsible for providing information, resolving issues, and taking orders. responsibilities may include: Customer communication: Greeting customers, answering questions, and communicating via phone, email, chat, or in person Customer support: Resolving complaints, processing orders, and handling returns and exchanges Customer information: Maintaining customer records, collecting feedback, and documenting issues and resolutions

We prefer candidates with fluency in Hindi, Bengali, or any other regional language. The candidate must have basic knowledge of reading and pronouncing correct English. Contact Person HR- Gourav Sharma

Looking for a Female Customer Support Exc. for Payment Collection Follow -UP Calls. Candidates must know how to speak in Hindi and Basic Computer Knowledge required

Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability

*Career Opportunity: Collection Customer Care Executive*Department: CollectionLocation: Ecospace Experienced candidates are invited to submit their resumes hr@retailpe.in https://www.retailpe.in/ Contact Rimi Paul at 7980760641 for further information

Hiring for Customer Care Executives Company name- Vibrant Infocom Pvt. Ltd.Job type- BPO call centerJob location- Kolkata Salt lake Sector VMinimum qualification- Minimum 12th passedBasic computer knowledgeWeek off rotational Job timing- 9 am to 6:30 pm

Were Hiring: Customer Care Executives (International Voice Process) Looking to kickstart your career with a leading BPO or to take your skills to the next level?Role: Customer Care ExecutiveExperience:Freshers with excellent communication skills ORMinimum 6 months experience in outbound international voice processRequirements:Strong command over EnglishExperience in processes like survey, website sales, solar panels, gas & electricity, or any other international outbound voice process is preferredFlexible with UK shifts Shift Timing: 2:30 PM 11:30 PM (Home drop facility provided) Joining: Immediate joiners preferred or candidates with maximum 15 days notice Why Join Us? Opportunity to work with a reputed international process Growth-oriented environment Supportive team and management Fixed shifts with safe home drop Location: [Salt Lake- Sector V]CONTACT :- HR Daraksha -6290296265