Customer Service Manager Job Vacancies in Chandigarh

As a Counter Sales Manager, you will play a crucial role in managing the sales operations at our location in Sector 21. You will be responsible for leading a team and ensuring a high level of customer service while meeting sales targets.Key Responsibilities:- Team Leadership: You will oversee a team of sales associates, providing guidance, support, and training to enhance their performance and ensure they meet sales goals.- Customer Engagement: Actively engage with customers, addressing their needs and inquiries, while providing information about products and services to boost customer satisfaction.- Sales Strategy Implementation: Implement sales strategies and promotional campaigns to maximize sales and attract new customers, while analyzing market trends to identify potential opportunities.- Inventory Management: Oversee inventory levels, ensuring that products are adequately stocked and displayed, while monitoring sales data to make informed purchasing decisions.- Reporting and Analysis: Prepare and analyze sales reports, offering insights and recommendations to improve sales performance and achieve targets.Required Skills and Expectations:- Strong communication and interpersonal skills are essential for interacting with customers and team members.- Proven experience in sales, preferably in a retail environment, with an understanding of effective sales techniques.- Leadership skills to motivate and manage a team effectively.- Basic analytical abilities to assess sales data and trends for informed decision-making.- A professional degree or a Bachelors degree (B.A.) is preferred, demonstrating a commitment to education and learning. Candidates should be male and are expected to work full-time from the office. Experience of 1 to 3 years in a similar role is preferred.

As a Customer Care Executive, you will be the first point of contact for our customers, providing support and assistance to ensure a positive experience. This full-time position is suitable for freshers and requires a minimum educational qualification of a 12th pass. You will work from the comfort of your home, contributing to our commitment to excellent customer service.Key Responsibilities:- Handling Inquiries: Address customer questions through phone calls, emails, or chat messages, ensuring all inquiries are resolved efficiently.- Providing Solutions: Listen to customer concerns and provide appropriate solutions, ensuring their satisfaction and building lasting relationships.- Record Keeping: Maintain accurate records of customer interactions in the system, helping to track issues and solutions for future reference.- Feedback Collection: Gather feedback from customers about their experiences and relay it to the team for continuous improvement.- Product Knowledge: Stay updated on company products and services to provide accurate information to customers.Required Skills and Expectations:You should have strong communication skills, both verbal and written, to effectively interact with customers. A positive attitude and a willingness to help are essential, as customer service revolves around making the customer feel valued. Basic computer skills and familiarity with using various software systems are necessary to manage inquiries efficiently. You should also be able to work independently from home, demonstrating good time management and self-discipline. Empathy and patience are key traits that will help you respond to customer needs effectively.

The AC Refrigeration System Executive will be responsible for overseeing the maintenance, repair, and installation of AC refrigeration systems. Key responsibilities include conducting regular inspections, diagnosing issues, repairing faulty components, and ensuring systems are running efficiently. The ideal candidate should have a minimum of 6-7 years of experience in a similar role, hold a diploma in refrigeration or related field, and possess strong technical skills in troubleshooting and repairing AC systems. Excellent communication skills and the ability to work independently are also essential for this role.

We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS, Solar industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!

Project Handling on district level

Join Our Team & Drive Innovation in Diagnostics!Are you passionate about cutting-edge IVD equipment and eager to make a difference in the medical diagnostics industry? Spectrum Medical Ind Pvt Ltd is looking for a dynamic Sales & Service Engineer to join our team!What Youll Do: Install, maintain, and troubleshoot biochemistry, hematology, and electrolyte analyzers Provide technical support and training to clients Develop strong customer relationships and drive sales growth Work closely with the sales team to expand market reach Ensure seamless after-sales service and client satisfactionWhat Were Looking For: Engineering background (Biomedical, Electronics, or related field) Experience in IVD or medical lab equipment (preferred) Strong problem-solving & communication skills Willingness to travel and support customersWhy Join Us? Competitive salary & incentives Growth opportunities in the fast-evolving IVD industry Work with cutting-edge lab technology Be part of a team thats revolutionizing diagnostics! Apply now andgrowwithus.

Company DescriptionWe are hiring CSE position at Chandigarh airport.Role DescriptionThis is a full-time on-site role for a Customer Service Executive located in Chandigarh Airport. The Customer Service Executive will be responsible for handling customer inquiries, resolving complaints, and providing product/service information. They will also maintain customer records and ensure customer satisfaction.QualificationsExcellent communication and interpersonal skills.Problem-solving abilities and a customer-oriented mindset.Proficiency in MS Office and customer service software.Ability to multi-task, prioritize, and manage time effectively.Previous experience in customer service or a related field is a plus.

Job Purpose:The role bearer has to focus on helping the organization to enable customers, partners andother stakeholders address their needs for proactive query resolution. It entails theresponsibility of providing, setting up customer service quality procedures, standards for theteam and deploy strategies, best practices to achieve it. The role bearer also has to drive ofemployee morale and engagement levels so that the organization is able to provide best inclass service to its customers to increase customer satisfaction, loyalty and retentioncontributing to the larger organizational objectives of the bank.

- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients via phone calls- Meet and exceed monthly sales targets- Research and stay up-to-date on industry trends and competitor activity- Collaborate with team members to achieve sales goals

Relationship Officer Roles & Responsibilities Build and maintain relationships with clients, customers, and partners through regular communication and engagement activities. Understand client needs, preferences, and expectations to provide personalized service and support. Meet sales targets and performance metrics, such as revenue goals, client satisfaction ratings, and retention rates. Keep updated on industry trends, market developments, and competitor activities to identify opportunities and challenges. Conduct risk profiling of all mapped clients and showcase investment products as per the Client risk profile. Ensuring client contactability at all times through updation of latest contact details in all necessary systems. Regular contact with all mapped clients through weekly / monthly calls Resolution of queries for all managed clients within TAT specified. Use financial acumen and investment expertise to review a clients personal data, align clients need through superior service, and seamlessly align service delivery for enhanced experience; thereby helping the client reach short term and long term investment goals. Generate 2x revenue of salary per month for the company from set of wealth products (Stocks/MF/AIF/PMS/Insurance/Global offerings/Etc) and ensure no mis-selling complaints.Typical Duties Include Managing portfolio of assigned clients. Understanding client priorities, challenges, and objectives. Communicating product/service offerings and capabilities. Making recommendations to address client needs. Sharing client feedback with internal teams. Proactively identifying business opportunities with new and existing clients. Preparing quotes, proposals, and requests for renewals/expansions. To acquire new HNI wealth clients for the company

A proactive attitude toward gaining new skills, adapting to new technologies, and continuously improving product knowledge to provide better support.

Our, one of the leading Indian Government Public Sector Bank with a strong domestic presence supported. Job Title: Senior Relationship Manager -WMSLocation: Ahmedabad, Allahabad, Bareilly, Bengaluru, Bhopal, Chandigarh, Chennai, Coimbatore, Ernakulam, Guwahati, Hyderabad, Indore, Jaipur, Jalandhar, Jodhpur, Kanpur, Kolkata, Lucknow, Mumbai, Nagpur, New Delhi, Patna, Pune, Rajkot, Surat, Udaipur, Vadodara, Varanasi.Age Limit: Min: 24 - Max: 35Experience:Minimum 3 Years of Experience as Relationship Manager in Wealth Management with Public Banks / Private Banks / Foreign Banks / Broking Firms / Security Firms / Asset Management Companies.Proficiency/knowledge in local language/area/market/clients is desirableEducation Qualification:A Degree (Graduation) in any discipline from a University recognised by the Govt. Of India. /Govt. bodies/AICTEDesirable qualification/certification: 2 years full time Post Graduate Degree / Diploma in Management Regulatory certifications e.g. NISM/IRDASkills required: Wealth Management products, Liabilities.Role & Responsibilities : Will be responsible for revenues on Liabilities and wealth management products All banking service queries will be passed on to the Customer Service Executive (CSE) Review customer wealth needs and proactively engage with the customer to validate the understanding of his needs Review product penetration for the assigned client base, identify potential customers who can be sold tailored products to enhance product penetration Ensure coverage of all relationships through customer engagements, risk profiling and financial planning All loans and cross sell referrals will be passed on to the respective units. Organize customer events to enhance customer bonding Acquire new customers through converting referral leads Ensure that KYC/AML and other compliance norms are strictly adhered to Complete all mandatory certifications

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off

Position: Team Leader Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote) Company: JNJ Technologies & Services LLP - http://jnjservices.co.in/ Location: Vijayawada, Andra Pradesh Language: English Salary: 5 LPA to 6 LPA We are looking for a result-driven Team Leader to be responsible for monitoring and supervising a team of consultants to achieve the organizations objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential. Requirements: A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous. Experience in sales is necessary. Strong sales ability, business acumen, and commercial awareness. Excellent communication, interpersonal, and customer service skills. Strong leadership abilities. Good time management, strategic planning, and organizational skills. Responsibilities: Identifies the primary concerns, long-term strategies, and targets to be assigned to the team members. The responsibilities of a Team Leader Own recruiting, objectives setting, coaching and performance monitoring of sales representatives. Develops the product sales blueprint, a set of standards for sales associates to conform to, encompassing lead filtering and deal modeling. Guides sales personnel to function efficiently by capitalizing on their passions and capabilities.

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Responsibilities and Duties: Communicate with all current and potential customers regularly, providing solutions as needed, andoversee all sales activity in your assigned sales territory Leads will be generated in-house and prefixed meetings will be assigned by our pre-sales team to therespective team members Identify and pursue sales leads, prospective new clients and move them through the sales pipelinefrom qualification to close stages Data-centric approach and come up with smart & and efficient processes for amazing customerexperience Developing sales strategies and following up on business leads and referrals Conducting presentations and product demonstrationsWhat you should have: Very high energy levels and do whatever it takes to creatively and effectively achieve your goals Experience and passion for engaging with customers, helping to create a culture that fosters perpetualimprovement Excellent communication, interpersonal, and organizational skills Past experience working in construction or real estate is a plus Willingness to learn and open to new challengesKey skills Customer Acquisition Customer Service Lead Generation Outside Sales Product Demonstration Sales Sales Management Sales Strategy Sales Target Management

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Airport StaffSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air HostessSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Project Managers are responsible for planning, executing, and overseeing projects to ensure they are completed on time, within budget, and within scope. They manage project teams, resources, and stakeholders, while also identifying and mitigating risks to ensure project success.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing ExecutiveSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This WhatsApp No.ThanksRegards/Aviation Team

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Dear Candidate,Greeting for the day!We are hiring for the jobs for the position of Airport Cabin CrewInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduate (Fresher)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / SALARY:- 25K TO 40K + CAB + MEALIndustry:-Aviation / AirlineLocation:-All IndiaTerms and Conditions:- Candidate must need to deposit Rs/-560 application fees before first interview. If candidate will not qualify in any interview then he will get his amount refund within 24 hours. In 1st round you will receive online aptitude test Link. Second interview will be telephonic round (In telephonic round you will get a call from airline) Your 3rd round will conduct at Airport and you need to come at airport with your original documents to go for final round of Interview. If you will not qualify in any Interview then your application fee will be refund within 24 hours. You can deposit your security amount as soon as possible. After submitting your security amount ask the Transaction ID from Hr Department. Candidate ID is only valid for during time, provided by airline. Kindly try to start your Interview at the time and if you are getting any Issue than you can kindly contact to Hiring Officer. Joining will be done after completing your three rounds of interview and receiving your offer letter.Note:- If You Are Interested For This Process Then You Can Share Your Resume On This WhatsApp https://wa.me/8791467659 (HR-Aditya Singh)Website:-http://www.aviationjobplacement.inThanks & RegardsAviationTeam